Rescue Lens User Reviews

Top reviews

Such a horrible app but great when it decides to work

Wow I’ve never experienced a more sometimesy app than this. Literally tried to get this to work for troubleshooting for an hour yesterday, nothing. Today it magically works. The feed gets disconnected and I try it again with a different agent. Now it won’t connect 🙄🙄🙄 Arise needs to find another company to do this with.
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Couldn’t use

When I downloaded it asked me to enter a passcode. I didn’t have one, now I’m locked out. Chat doesn’t work. Who can help?

Works pretty well

Pretty handy tool

Didn’t work. Waste of money

Don’t bother. Didn’t work all

Great addition to a great arsenal of tools

Really an asset to support long distance clients that can not distinguish between a network port and USB port. Saves time and frustration on both ends.

Great app

Spent 10 minutes on the phone with the tech, ending up after downloading the app he had me fixed in 1 minute.
Great way of doing business.

Battery hog and annotations aren't great.

App consumed a lot battery on my iPhone 6. Annotations worked ok but didn't really stay in the marked location as advertised. They easily move to another location and could cause a user to select the wrong button, etc.

Cool concept

Does not seem to work for iPhone 6 plus

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