Premium is a bit shady
I feel like I’ve learned a lot from the app but recently felt cheated when in my lesson popped up a song, Brown Eyed Girl, which I was excited about because many of the songs are a bit obscure they give you to play and I knew this song. But it was just an ad for their Super Duper Premium, or whatever they call it. I don’t believe this was offered when I originally subscribed and I was under the impression I had unlimited access; it’s definitely a bit shady to change terms after a purchase has been made; it boils down to they want another $60. This begging for more money leaves me feeling cheated. I thought I was paying for ad free and yet...
That said, my kids each have free accounts and get the same songs I do, but can only do a ten minute lesson instead of the unlimited time I get. That time is perfect for them. It’s a very fun app and I do feel like I’ve learned a lot, but unfortunately I still do feel a bit cheated by Yousician and probably won’t renew their premium service.
An excellent music learning platform
Okay
Great Idea, Terrible Platform
Free version is a good learning tool
The paid version, however, feels like a scam. The monthly version for $20 limits you to one instrument for ad free, unlimited playing. I paid for piano for my daughter and then she got interested in the ukulele =money wasted. The annual version allows you to switch between instruments theoretically, but only if you are willing to cough up $120 up front.
Worse: it’s super easy to sign up for a subscription and impossible to cancel. Signing up happens with a click of a button on the app. However, to cancel one has to sign in to iTunes and cancel the subscription. However, after attempting to do this multiple times, Yousician is still trying to charge my debit card every day.
The only reason for the 3 stars is the free version. The paid version gets 1 or less!
Update: customer service assured me that account had been cancelled; however, a new gift card entered in iTunes was immediately charged. It appears that we paid $20 for the ‘privilege’ of canceling the service. Funds are not refunded when you cancel. This is completely unethical business practice. Too bad because the app concept is good.
Response from developer
Hi there, Thanks for your feedback. Please contact our help center via contact.yousician.com so can help you with the issue. We will always be here for you.
Excellent
Response from developer
Thank you so much for your amazing 5-star review! We're thrilled to hear that you're enjoying Yousician. It's fantastic that you find the immediate feedback on your playing helpful, especially when it comes to timing. We're glad to know that you've seen improvement and that it has motivated you to continue practicing. Regarding the bug you mentioned, we appreciate your feedback and we'll definitely look into making the timing indicators clearer. Thank you for bringing this to our attention. Keep up the great work and happy playing!
Great app but...
Frequently the app has trouble distinguishing me from its own background track, and will fail me on a song that I am playing correctly. This forces me to go back and play the song again, usually an extra 3 or 4 times, before it will pick up enough of my playing to allow me to move on with the lesson.
I also wish it would teach you a few more songs that I could play outside of the app. I have gotten through several levels on both instruments and have not really learned any songs on either. Playing along with the music during the lesson works well enough, but when you’re done with your lesson the app pretty much locks down everything, including the songs you’ve already unlocked, unless you have premium. This is new since the update, and I wish it would go back! I understand not being able to access new content outside your allotted 10/15 minutes without paying, but without being able to practice what you’ve already started working on, it really slows down progress.
Best app for learning how to play music!!
Thank you a lot Yousicians! Great job!
Q - is there any ability to use the app online? I often go camping and would love to continue studying outdoor. And I live in New Zealand and Internet here costs heaps!! Please add offline tools 🙏🙏🙏
Response from developer
Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Yousician app and finding it helpful for learning the ukulele. We appreciate your kind words about the interface, variety of options, and the motivation we provide. Regarding your question about offline access, we understand the importance of being able to use the app without an internet connection. While our app currently requires an internet connection to function, we are constantly working on improving our features and we will definitely take your feedback into consideration for future updates. Thank you again for your support and recommendation. Keep rocking with Yousician and have a great time learning!
I absolutely love this app!
Response from developer
Thanks a lot for the great words! :D Keep on rocking!