Lacking
• Portrait-only orientation, if the introductory screen is the face of this app. If you can't do landscape, you're not trying hard enough.
• Immediate registration demanded, including an opt-out commitment to a monthly charge after a one-week trial.
The $5/mo fee is about 20% more than I'm paying for Tunnel Bear VPN, a Canada-based company that gives me all the options and security I need.
(Also, this app's introductory screen contains enough grammatical and punctuation mishaps to give me pause about the precision of its inner workings. Developers, your documentation and communications with customers are measures of your credibility. Language is important.)
Response from developer
Hi, thank you for giving us an insight on your opinion. Our developers work very hard to keep improving the performance of the app, taking cues from the precious suggestions received by our users. We therefore encourage you to try out the new version of the app, as you may live a renewed experience. Please do not hesitate to send us also an email to reviews@bendingspoons.com to share further advice.
NOT free, just so you know...
Response from developer
Hi, thanks for writing to us. Yes, your registration to the free trial can be cancelled anytime by following these instructions from Apple: https://support.apple.com/en-us/HT202039. However, as it is meant to give you some time to try the app for free in order to see if it meets your requirements, we hope you’ll consider giving it a second chance! We can also ensure that we don't have access to any of our users' information nor do we store or track any information. In other words, it is completely safe to browse the web using the VPN and TOR offered in the app. If you need any further clarification, you are welcome to send us an email to reviews@bendingspoons.com. We will be glad to help!
No Free
Response from developer
Hello Hrhdbxjk, The app is free to download but it contains in-app purchases as it appears on App Store. We offer a free trial so you can try the app and decide if you would like to pay for the subscription. If not you can cancel the trial and won't be charged anything. Thank you and have a nice day!
Great app, can recommend
I use it to bypass gaming & social media restrictions on a locked down WiFi. Very good free app, if I get an upgrade I will report on the paid version.
Response from developer
Hi, thanks for your positive comment! We always strive to improve our users' experience and, thanks to a recent update, they can enjoy the full version of the app completely for free for one week by signing up to the free trial. Once it is over, you can keep using it by paying for a subscription. On top of that, no annoying ads will ruin your experience! Give it a try and tell us what you think by dropping an email to reviews@bendingspoons.com.
Used to work
The only recommendation I received to try to remedy this was to uninstall and reinstall the app. Basically the equivalent to "did you try to restart your (insert device name here)". Save your $$$ and look elsewhere.
New update
Response from developer
Hello White stripes lova, We are sorry to hear that you are not satisfied with our app. We have released a completely new and improved version of the app. It has a significantly better performance, so we really hope that you will consider giving it a second try. Thank you and have a nice day!
Drop the VPN
Response from developer
Hello Luminous, Thank you for your feedback. We have released a completely new and improved version of the app. It has a significantly better performance and works both as a TOR and VPN browser. We definitely think you should download it and give it a second try. Thank you and have a nice day!
New version is a disaster
The latest update ruined the app.
I cancelled my subscription before being charged luckily they gave a free week. Unfortunately, i will never try the paid version of this app again, and now need to find a new TOR browser.
Dudes. How do you sleep releasing a flawed update at the same time that you start charging for your product? You had the best browser, and I’m sure many of us would consider paying your extraordinary $40 a year subscription, but not after this. really shot yourselves in the foot here.
Response from developer
Hi, we regret to know that you were disappointed with your experience of that version of our app. Our developers have worked very hard to improve the app and its performance and, thanks to a recent update, we are very confident that you’ll have a renewed and improved experience if you try the app now. We welcome any suggestion our users may have in order to keep improving the app and we'd be very grateful to receive yours by email to reviews@bendingspoons.com.
Loaded reviews
I have no way to know if that was the only weird demand that the developers were going to hold the app I PAID FOR hostage about because at that point I wanted to never use this app again because I don’t like ppl that lie. And that’s what this is. If you don’t leave them 5 stars you forfeit your money. So, just for the record, this is how they got such a high star rating - by hijacking ppl after they gave them money. So that’s who you’re dealing with here.
Response from developer
Hi, thanks for the time you took to write your review. We'd like to take this opportunity to let you know that we have recently released a completely new, redesigned and improved version of the app. It has a significantly better performance and we believe it has become a pretty great tool to access the internet using either VPN or TOR browser. We really hope that you will consider giving it another try and we'd love to hear your feedback. Feel free to reach us anytime by writing an email to reviews@bendingspoons.com.
