Dashcam Viewer User Reviews

Dashcam Viewer
Dashcam Viewer
THINKWARE SYSTEMS CORPORATION

Top reviews

Will not connect to wifi

This app used to be good but it’s a waste of time know I will not be buying any more products from thinkware as I had it fitted into a 30 grand camper van to keep it safe but now the app doesn’t work it’s a waste of money thinkware 800F

Need to update frequently software of thinkware app

App is not great need at all. I spent $700 to get f770 dash cam and after wifi connected when I opened app it say wifi not connected what a joke ?? It all connected still lot of bugs. I got in my iPhone SE second gen latest software iOS 14.2 beta version but app is not working. Could you please updates or upgrade the app software sir so it can be worthwhile to spent that much money.
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Useless

This was a super expensive cam and with some research it was rated as the best. I’ve had it for two years+ and I’ve have my car keyed, kicked in and had the my car broken into. The best video I got was when the car got key I saw two people in the middle of the street and seemed to be the culprit but of course there was no film on the actual activity. The sad card gets full quickly and needs to be replaced The WiFi fails and can only connect to the App when your I. The car. A serious waste of money which they likely used to pay off the great reviews that sucked me in.
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WiFi connection!

This as is it the worst I’ve seen but it’s not very intuitive. The WiFi connection drives me mad, when you switch to WiFi the signal seems to be hiding. By the time the phone finds the cam WiFi signal the cam switches back to video mode and then you have to start all over again. Come on thinkware you need to sort the firmware out. The 1 minuets recording needs to be able to increase in terms of video recording time like up to 3 mins! I hope you are thinking of Bluetooth connection as well as WiFi.
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Still doesn’t work....Useless

Use to work well, but now completely useless as it will not connect. Same problem as many others! Even with location set.

Response from developer

Hello There, We are sorry to hear about your negative experience. Please reach out to our support team as we would love to make this situation right for you. Email: Support@thinkware.com Phone: 1-844-865-9273

I really don’t understand, why!

I am a software developer and literally appalled at so many negative reviews. I purchased this dash cam more than a year ago but never opened the packaging. I did not even bother checking if the item is undamaged and consistent with what was marketed. Due to the pandemic, out of boredom, I had it installed in my new Porsche. This dash cam works flawlessly. I have installed the Dash Cam Viewer on my PC, smartphone and will be doing it on my Mac as well. The app works amazing in both the platforms (Mac has yet to be tried).
The video quality is great. The dash cam comes with ton loads of features. Lane departure, front collision, gps (which precisely tracks your vehicle location in real time), speed, etc. Its motion detection is amazing. I parked it in the parking lot of grocery store and turned this feature on. It worked great.

I do want to suggest the users to update the firmware as I did. Firmware was successfully updated.

I just want THINKWARE to know that they should be proud of F770 and continue to provide technical support for this product, if needed (such as: firmware updates, Dash Cam app updates).

I would HIGHLY recommend this dash cam.

Please feel free to reach out if I can be of any assistance.

Thank you THINKWARE!
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Don’t buy the Camera

Don’t do it. It’s so expensive, I bought 2 of the top of the range cameras F800 Pro and the app is literal trash. Do yourself a favour and buy a Blackvue. Same price, far superior. I really do regret spending $1600 on 2 of these trashy cameras.

Response from developer

Hello There, We are sorry to hear about your negative experience. Please reach out to our support team as we would love to make this situation right for you. Email: Support@thinkware.com Phone: 1-844-865-9273

Wont connect to app

Sometimes it connects to the app sometimes it doesnt, when it does i cant see my videos or download. Spent all this money on a F770 for nothing. Switching to blackvue if its not resolved soon.

Response from developer

Hello There, We are sorry to hear about your negative experience. Please reach out to our support team as we would love to make this situation right for you. Email: Support@thinkware.com Phone: 1-844-865-9273

Absolute rubbish

Don’t waste you time buying a Thinkware Dash Cam as you just can’t connect to it. App constantly crashes. Can’t get live view so don’t know if cameras are positioned correctly. Is this company still in business or do they just have a policy of ignoring customers?

Response from developer

Hello There, We are sorry to hear about your negative experience. Please reach out to our support team as we would love to make this situation right for you. Email: Support@thinkware.com Phone: 1-844-865-9273

Good camera but app now days “DASH NOT CONNECTED TO WIFI” When it is!

Good camera but app now days “DASH NOT CONNECTED TO WIFI” When it is!
Message To support no good saying turn on location on your iPhone because that is also turned on .

1000s of others all with the same issue!
This is obviously an iOS problem which needs an update released.
So cmon and fix this issue as we have all payed good money for these cameras!
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Response from developer

Hello, This is a known issue. Please enable the Location Permission for the Dash Cam Viewer App in your iPhone Settings. For further assistance feel free to reach out! support@thinkware.com, 1-844-865-9273

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