My mom uses this bank. She tried using her iPad and phone to do a mobile deposit, but after about 50 attempts with crystal clear images , the app still said that it couldn’t read the check. So I downloaded the app on my phone. Tried for about 30 minutes with all different lighting and backgrounds. Still won’t read check. Tried it on my iPad, still no luck. We literally took about 200 pictures and not one went through. My mom called their support line. The lady told her that there is nothing wrong with the app and to just keep trying. Over an hour later we finally gave up. People Security closed out nearby branch so now I have to drive her 30 minutes away to deposit it in person. If you are considering People Security and plan to mostly do mobile deposits, I highly recommend looking elsewhere. This is ridiculous.
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