Terrible customer service/ locked out of account.
I don’t usually write reviews but I’m fed up. This app is terrible is so is the customer service. I used to use this app all the time to drive and have made a decent amount of money during that time. However, I can no longer get back into or use the app. When I try to log into the app it says they sent me a link to my email and to use it, however I never received it. I’ve so tried resetting my password and it won’t even allow me send a link to my own email account for a reset so that I can try to get back in. I’ve contacted customer service to no avail. They give you the runaround with no solution then stop responding to your emails. I deleted and redownloaded the app hoping that would resolve my issues and now it keeps saying I have to enable my location for the app to “always”. I go to my location settings to set it to “always”and the option isn’t even there to enable it. The options are: motion and fitness, Siri and search, notifications, background app refresh, and cellular data. This app needs some serious work and so do their customer service. The irritating part is, you put your sensitive information in the app to use it, then cannot access it or even delete it. So now it’s just out there. It would be nice to talk to someone on the phone instead of through email.
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Horrible experience
I recently did one campaign with Wrapify and I’m never going back. When it was time to take out the advertisement wrap on my car, it ripped off a good chunk of the paint on both sides. I tried contacting Wrapify’s insurance claim and no one seem to take initiative in resolving my case. It’s been almost six month pending now and every time I tried to contact someone, I would get the same answer, which was that my case is still being reviewed. I got as far as going the the shop (assigned to me by the company) for an estimate and I sent in all the paperwork but it doesn’t seem like they want to compensate for the damage. I’m left on “pending” status. I opened a claim in July, it is now November and there’s no solution. If I do the paint out of my own pocket, I would lose so much more than the one campaign paid me. I am stuck with the damage and I truly regret trying Wrapify. I am very disappointed in their customer service and lack of initiative in taking care of their drivers. Ironically, the paint damage is it’s own advertisement of the company since I have many people asking me what happened to my car.
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Response from developer
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at feedback@wrapify.com. Thank you.
Wrapify
Pros- my first time doing Wrapify I had to drive for about a week. I work 40miles away from home, so I was able to qualify fast. I did my first campaign it was beer for the sponsoring raiders. The SWARM are for people who don’t have jobs because they literally do them doing times people are at work. There was only one time they actually did it during a game which was fun but yet confusing because the directions were confusing and no one at the stadium or near the stadium had any idea what was going on. I suggest a meeting place and person moving forward. We all finally linked up towards the end but it was very much chaotic.
Cons- I have been waiting for a new campaign since December, today I get an email saying a new campaign has signed up spots are limited sign up now but no campaign, however my coworker received her email Monday morning and was able to sign up? It’s very unorganized, I literally drive 40 miles one way and 40miles back home 4 days week, my off days I am still driving 40miles because I don’t live in Las Vegas and everything I need is in Vegas. Henderson is still a growing city. It’s just discouraging that we get excited due to an email and then nothing is in the campaigns however you want me to drive more.. but my gps is on all the time. Something has to be fixed.
Cons- I have been waiting for a new campaign since December, today I get an email saying a new campaign has signed up spots are limited sign up now but no campaign, however my coworker received her email Monday morning and was able to sign up? It’s very unorganized, I literally drive 40 miles one way and 40miles back home 4 days week, my off days I am still driving 40miles because I don’t live in Las Vegas and everything I need is in Vegas. Henderson is still a growing city. It’s just discouraging that we get excited due to an email and then nothing is in the campaigns however you want me to drive more.. but my gps is on all the time. Something has to be fixed.
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Response from developer
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at feedback@wrapify.com. Thank you.
Rolling with Wrapify
I learned of Wrapify a few months ago and decided to sign up as I have a relatively long commute to work and thought it would be a great source of supplemental income. I was right! It so happened I was offered a lite campaign within the first few weeks of driving with the app. Scheduling the appointment and the process for wrap installation was overall smooth. I have experienced at times the app not accurately logging miles driven. For me, the app tracks best when I am not streaming music, audiobooks, podcasts, etc. through my phone while driving with the app open. Customer service via the messaging system in the app has been easy to use and I have received timely responses from agents who have been helpful in processing missed miles reported and crediting my account accordingly. All other features of the app are user friendly as well, especially when time to take and submit photos of my wrapped vehicle prior to biweekly payouts. The quality of the wrap seems to be holding up fairly well and I have not had any issues with being able to see out the back window which is wrapped. As I am hitting/exceeding the capped miles/day limits each day I commute, my payouts have been exceeding the avg estimates of the campaign, and have been covering cost of gas and maintenance too. I’m glad I gave Wrapify a try, and plan to continue rolling with them so long as I am offered additional campaigns once my current one is complete.
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Response from developer
We are pleased that you enjoyed the app. Thank you so much for your review! You have been a great driver and we are happy to have you.
DAMAGE TO CAR AND ARE WRAPIFY IS UNRESPONSIVE!!!
I had my wrap removed from my vehicle in May. The wrap removal caused bubbling and removed some of the paint off my car. I filled out a form with the company they paid to have my wrap put on/taken off so a claim can be placed through Wrapify to cover the damages that was done to my vehicle. Fast forward 5 months to October and the problem is still unresolved. They do not answer emails and a couple weeks ago they FINALLY emailed me back and told me they appreciate my patience but I will have to wait longer😂. My car is now starting to rust in the spots where the paint chipping and bubbling occurred. You reach out to the people through the app and they tell you the only way to handle claims is to email their claims department which I’m pretty sure is inexistant at this point. After months of sending multiple emails with no response and finally getting a response to wait longer, obviously people are playing games. Just save yourself the stress and money because they are not trustworthy, unreliable, and unprofessional. Also, the people who removed the wrap off my car left the GPS on there which I have no clue how to remove so it’s just hanging out there.
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Response from developer
This doesn't seem right. We want to take a closer look at this for you. Please send a note to losmith@wrapify.com so we can connect.
Great experience!
Once they find a campaign for you, you have the opportunity to make way more than initially estimated! I read that people average at least $5 per mile for the month-long campaign I’m in so that came to about $150 according to the app’s estimates, but with the mileage alone I made $166+ thus far. When you add the SWARM’s, photo ops, and contests, I made almost $700 total so far! Because the wrapping uninstall availability was pushed out so far, I’ve been pushed past my month-long contract, but I’m still able to earn up until the wrap comes off so that’s another bonus to me. Both the wrap install/uninstall are free and they reimburse you up to $25 for rides to and from the appointment, too (with receipts of course). The employees aren’t available on weekends but they’re present otherwise and are very helpful, competent, and welcoming! The only thing I didn’t like was that SWARMs are kept track of internally and aren’t reflected in the app. Thankfully I keep track of all of my SWARMs in my bookkeeping app so it makes driving and earning less stressful. Due to my experience here, I’ll definitely keep my eyes out for another opportunity!
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Response from developer
Thank you for your review! If you think of any additional suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.
A Passive Side Gig That’s Worth It!!!
I’ve driven with Wrapify for a while now, and while I haven’t qualified for all of their campaigns, (some of them require certain types/models of cars etc.) I have to say that the ones I have qualified for have been fun. Downloading the app and onboarding was almost effortless, inputing all my info was a breeze and the there was always someone available to help if I had a problem.
Once I qualified for a campaign, I made my appointment and got my car wrapped and the techs were cool, answering all my questions. There have been a couple of “hiccups” with the app as far as activation goes (thus the 4 star rating) in the “before days” there was a beacon hidden in your car that could be activated by the app, but this time, no beacon, and it took a couple tries before tech services could get it going. Someone from Wrapify was following the situation the entire time and made sure I was compensated, their techs and customer service are 10 stars!!!!! I chat this up as a side gig to everyone who asks…
Once I qualified for a campaign, I made my appointment and got my car wrapped and the techs were cool, answering all my questions. There have been a couple of “hiccups” with the app as far as activation goes (thus the 4 star rating) in the “before days” there was a beacon hidden in your car that could be activated by the app, but this time, no beacon, and it took a couple tries before tech services could get it going. Someone from Wrapify was following the situation the entire time and made sure I was compensated, their techs and customer service are 10 stars!!!!! I chat this up as a side gig to everyone who asks…
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Response from developer
We hope that the issue has been fixed and you will reconsider your review.
Legit side hustle!!!
I worked for wrapify last year I had a route for 3 months that ended December ,2021.
I definitely enjoyed working for them. It was an income that took very little effort. I had the app on my phone for 1-2 months before I received an offer for a route. After you put the app on your phone they can see what areas you drive thru so they can match you up if they have an advertiser in that area. I accepted the offer then had to drop my vehicle off to have the wrap installed and then I was actively making money.
I commute back and forth to work daily 160 miles round trip. So I looked at it as gas money and it worked out very well. The app works very smooth I had a few issues but when I figured it out it was something I did. They are very good company and they respond to questions if you have a problem. But I say if your thinking about it check them out. There are only 3-4 legitimate companies that do this and the other ones I have had on my phone and still not heard from them. Hope this helps someone. Good luck 😉.
I definitely enjoyed working for them. It was an income that took very little effort. I had the app on my phone for 1-2 months before I received an offer for a route. After you put the app on your phone they can see what areas you drive thru so they can match you up if they have an advertiser in that area. I accepted the offer then had to drop my vehicle off to have the wrap installed and then I was actively making money.
I commute back and forth to work daily 160 miles round trip. So I looked at it as gas money and it worked out very well. The app works very smooth I had a few issues but when I figured it out it was something I did. They are very good company and they respond to questions if you have a problem. But I say if your thinking about it check them out. There are only 3-4 legitimate companies that do this and the other ones I have had on my phone and still not heard from them. Hope this helps someone. Good luck 😉.
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Response from developer
Thank you for your review! If you think of any additional suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.
Almost 5-star
First of all, am I rating the app here, or the service? If we’re only talking about the app, then it works well - most of the time. The biggest annoyance I have is that it continually logs me out. This is a problem because it’s designed to run in the background and track your mileage while you go about your day. Since its intended to be forgotten about, I don’t realize until much later that it logged me out and I’ve been driving around but not getting credit/paid for my miles. There are other minor problems too, but no app is perfect.
Now, if we’re rating the service as a whole, I would also say it’s a cool gig. It is a polished operation and they have many aspects streamlined. The onboarding process is easy and more straight forward the their biggest competitor, Carvertize. However there are some rules and policy restrictions that are inflexible at times, so it may not be the right fit for all drivers. But it is easy enough to get in touch with support by messaging right within the app, or responding by email. So there shouldn’t be any delay getting someone to answer your questions, even if the answer is going to be No.
Now, if we’re rating the service as a whole, I would also say it’s a cool gig. It is a polished operation and they have many aspects streamlined. The onboarding process is easy and more straight forward the their biggest competitor, Carvertize. However there are some rules and policy restrictions that are inflexible at times, so it may not be the right fit for all drivers. But it is easy enough to get in touch with support by messaging right within the app, or responding by email. So there shouldn’t be any delay getting someone to answer your questions, even if the answer is going to be No.
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Response from developer
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at losmith@wrapify.com.
Easiest money I’ve ever made!
This is a great side hustle for anyone looking to earn a few extra bucks! I’ve been doing Wrapify for about a month and love it! It was easy and no cost to me to put the advertisement or wrap on my car. The wrap does not damage your car. Once the advertisement is on your car you just make sure your GPS is on, on your phone and then you just drive and make money! Here are a few reasons why I like Wrapify. There is no penalty if you don’t drive everyday. There are ways to earn extra cash besides driving your daily commute to work like Swarms. A swarm is where you drive around an event like a hockey game, football game, concert for 1-2 hours and get paid anywhere between $45 an hour to $55 and up. The last thing that I like is there customer service is great! I’ve contacted Wrapify on two separate occasions and they got back to me is a timely matter and answered my question or helped me with my problem. I would highly recommend signing up!!
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Response from developer
Thank you so much for your review! You have been a great driver and we are happy to have you.
