MÁV User Reviews

MÁV
MÁV
MAV SZOLGALTATO KOZPONT ZARTKORUEN MUKODO RESZVENYTARSASAG

Top reviews

IR

Such a great tool to book tickets, there is a real need for it. Such a pity it breaks down all the time, kicks you out, really not straight forward what to click on when, has many inconsistences, confusing features, it is a hidden miss when can you book through it... a great opportunity to make it better, please do invest in it!
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Response from developer

Dear Passenger! Thank you for your feedback! Best regards, MÁV-START Ltd.

Needs fixing or updating

Takes half a day to open. Why?? After it’s working fine, but never experienced an app struggling to load so badly!!

Response from developer

Dear Passneger! Thank you for your feedback! The slow install of the app is known by our colleagues. We expect to fix it with the new, refreshed version of the app next week. Best regards, MÁV-START Co.

Incredible slow to load

Title says everything; once you happen to close the app and a conductor will request to show your pass, you better not to. It takes 5 mins to load. Please, improve this.

Response from developer

Dear Passenger! Thank you for your feedback! Best regards, MÁV-START Ltd.

App not working

Doesn’t go beyond the initial screen, useless at this time. I don’t know what happened, it used to work

Response from developer

Dear Passenger! Please delete and then reinstall the app, this will most likely solve the problem. If you still experience an error after the reinstallation, please report the problem to informacio@mav-start.hu by entering your registered data. Best regards, MÁV-START Ltd.

Nehézkes

Értelmezhetetlenül nehezkes a regisztráció. Nem lehet másik kártyát hozza adni!

Response from developer

Kedves Utasunk! Köszönjük visszajelzését! Üdvözlettel: MÁV-START Zrt.

Useless

The worst train ticket app by a country mile. Very confusing user interface, absolutely no visual guides to help orientation. Poorly chosen colours make it hard to read in sunshine.

Response from developer

Dear Passenger, thank you for your feedback. Best regards: MÁV-START Ltd.

Great app

Great way to travel around Hungary easy to use and great to download the tickets to you phone countryhouse

Response from developer

Dear Passenger, thank you for your reply. Best regards: MÁV-START Ltd.

App is not usable

App is not really usable.

Response from developer

Dear Passenger! Thank you for your feedback! Best regards, MÁV-START Ltd.

Very slow, confusing buttons

Speed it up and make it cleaner

Response from developer

Dear Passenger! Thanky you for your feedback! Best regards, MÁV-START Ltd.

Rubbish

Rubbish. Won’t let me buy a ticket from szombathely to Wien for the morning. If I could give zero stars…

Response from developer

Dear Passenger! Thank you for your feedback! We would like to inform you that the range of international offers, available for purchase in the application, is limited. If you cannot find offer in the app, you can purchase your ticket at the international ticket office at the station. Best regards, MÁV-START Ltd.

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