A few things need to be updated
Though now - I use to be able to see who was trying to pull money from my account now I no longer can- What happen to this function - I need to know so if someone got my card number I can get a new card! I would like to know too if I need to pay something ! I use this card for a lot of things -please put back who's trying to access the account or what company is requesting money ?
Response from developer
Hi Jen, sorry for any issues you've faced but glad you're enjoying Qapital! We do batch deposits up to four times a week (between Monday-Thursday). Even though most transfers to your Qapital account settle the next business day, there may be issues that cause delays in these deposits such as bank connection errors, a paused account due to low funds and National bank holidays, which are also not considered business days. If you'd like to discuss further, please don't hesitate to reach out directly to our Support team at support@qapital.com. Thank you!
Loved Qapital❤️
Long time user
Long time user
I will say this, I miss that I used to be able to apply one rule to multiple goals. As it is right now it’s one goal for each rule and that makes the app a little less intuitive for the way I like to use it. I like to set a percentage for how much I want to save. Let’s say I just flat want to save 30% of my income towards savings goals. I’d like to make one rule for that and then select multiple goals for that 30% to be split between. As it is right now I would have to make three rules to save 10% toward each goal. It’s a little more tedious and requires more attention. Like if I complete one of the three goals, before it would just automatically start splitting the 30% between the two remaining goals. Now I would have to go and manually adjust the rules to 15% each to keep saving the amount I want to. I would like for it to return to the way it was and because of that I’m only giving 4 stars, even if the app is still my preference for money management. I just know it could be better because it has been better.
Long time customer
Amazing savings
Make saving a game
Needs a new update
With this, I stuck by them when they started charging membership fees (in order to keep the debit card), which was upsetting, but the cost was low enough that I let it slide. I even stuck by them when they started charging for same day withdrawal before 12 pm. However, call me crazy, the recent update is driving me nuts where you can’t see how much you and your partner have each contributed towards a joint goal. You have to go into the “transfer funds” window to see how much you have contributed. Additionally, it should be easier to transfer funds between you and your partner when you’re on a joint goal. This has always bothered me that you can’t do that. It takes way too long for me to withdraw funds from my Qapital account (which can take 1-2 days) and then wire it over to my friend in another third party app. There should just be a function for this in the app.
They took my money.
TL:DR they refused to connect my bank account when I wanted to withdraw my savings but as soon as they want me to pay the membership fee (years later) they find a way to access my account to withdraw the money.
Response from developer
I'm sorry to hear you've been experiencing this issue. It sounds like you're still connected on our back end which is why your membership fee charge processed. Could you please send an email to support@qapital.com with "App-review" in the subject line, so we can best assist you? Thanks so much!