Qapital User Reviews

Reviews Summary

Top reviews

A few things need to be updated

I do enjoy the app! Though you withdraw money on some days that don’t match my account! You need to be up to date in order to not over draft my account - which is now starting to happen! This last time you pulled over 100 and it over drafted my account. So as much as I enjoy it this needs to be fixed so it won’t happen again! You pause my account after a deposit has been made! Doesn’t really make sense to me. I will wait to see how long it takes to get these issues fixed! If they are not I’m sad to say I’ll have to cancel this out ! I have saved a lot of money and I’m sure you can see that ! I should not have to send messages about an error I made or to cancel a transaction this should be an option for me to correct ! Thank you ! Update - most of the issues that were happening are not/

Though now - I use to be able to see who was trying to pull money from my account now I no longer can- What happen to this function - I need to know so if someone got my card number I can get a new card! I would like to know too if I need to pay something ! I use this card for a lot of things -please put back who's trying to access the account or what company is requesting money ?
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Response from developer

Hi Jen, sorry for any issues you've faced but glad you're enjoying Qapital! We do batch deposits up to four times a week (between Monday-Thursday). Even though most transfers to your Qapital account settle the next business day, there may be issues that cause delays in these deposits such as bank connection errors, a paused account due to low funds and National bank holidays, which are also not considered business days. If you'd like to discuss further, please don't hesitate to reach out directly to our Support team at support@qapital.com. Thank you!

Loved Qapital❤️

𝑨𝒑𝒑𝒍𝒚 𝑸𝒂𝒑𝒊𝒕𝒂𝒍 𝑺𝒊𝒈𝒏𝒖𝒑 𝑪𝒐𝒅𝒆 “𝒏𝟕𝟔𝟒𝟑𝟗𝟗𝒚” 𝒘𝒉𝒊𝒍𝒆 𝒔𝒊𝒈𝒏𝒖𝒑 𝒕𝒐 𝒈𝒆𝒕 $𝟐𝟓. By far easier to use and better for savings than other apps. The rules thing is cool where you set how to save, I did round up every $2, the 52 week rule, set and forget $10 a month, and spend less at a couple fast food restaurants and I'm projected $3000 in 6 months. I've done it before so it's all very accurate. I like that you can add a partner to it now like a spouse etc so you both can save into something. And I've also done the investment portion where you can take that savings acct or a different one and tell the app how aggressive to be for investments it's all super legit and I tell everyone about it I can. There's a delay of money transfer on purpose because the app tries to make sure your bank has the money. And if you ever see your next "transfer" saying something like $200 don't freak out lol that's just the money it's accumulated but the transfer portions are smaller based on what was calculated per transfer period which seems to be every few days or so. I only know this because it scared me once because I wasn't expecting to budget that heavy one week but then it only took like $30 and the rest was the next week. It also adds up quick if you don't have the money in your bank so the transfer money can get high. You can let it ride like I do or what I've also done is cancel a transfer or some of the transfer and continue later
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Long time user

I’ve been using Qapital as my primary savings and checking account since it launched. It is a great way to save money, categorize it into specific goals, or to invest if hands off approaches are your thing. I will say this, I miss that I used to be able to apply one rule to multiple goals. As it is right now it’s one goal for each rule and that makes the app a little less intuitive for the way I like to use it. I like to set a percentage for how much I want to save. Let’s say I just flat want to save 30% of my income towards savings goals. I’d like to make one rule for that and then select multiple goals for that 30% to be split between. As it is right now, if I had three goals, I would have to make three rules to save 10% toward each goal. It’s a little more tedious and requires more attention. Like if I complete one of the three goals, before it would just automatically start splitting the 30% between the two remaining goals. Now I would have to go and manually adjust the rules to 15% each to keep saving the amount I want to. I would like for it to return to the way it was and because of that I’m only giving 4 stars, even if the app is still my preference for money management. I just know it could be better because it has been better.
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Long time user

I’ve been using Qapital as my primary savings and checking account since it launched. It is a great way to save money, categorize it into specific goals, or to invest if hands off approaches are your thing.

I will say this, I miss that I used to be able to apply one rule to multiple goals. As it is right now it’s one goal for each rule and that makes the app a little less intuitive for the way I like to use it. I like to set a percentage for how much I want to save. Let’s say I just flat want to save 30% of my income towards savings goals. I’d like to make one rule for that and then select multiple goals for that 30% to be split between. As it is right now I would have to make three rules to save 10% toward each goal. It’s a little more tedious and requires more attention. Like if I complete one of the three goals, before it would just automatically start splitting the 30% between the two remaining goals. Now I would have to go and manually adjust the rules to 15% each to keep saving the amount I want to. I would like for it to return to the way it was and because of that I’m only giving 4 stars, even if the app is still my preference for money management. I just know it could be better because it has been better.
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Long time customer

I have used this app for years. I started it to share with my sister to save money for moving out of our parents. Sadly, since Qapital was getting bigger, they started to charge. So many people started leaving, they grandfathered people into the new plan without having them pay. Sadly my sister already left so she could not come back for free. However, I still use this app for setting up a automatic account for my godson college and another for me paying debts. (Out of sight out of mind) so it has helped me greatly over the years. The checking account also gets interest anything over $100 so that is also great since most big banks it has to be 10K which for the little guy, doesn’t help. I love the concept of working with someone to save as well. I used the ATM to pay for things and NEVER had I had an issue. I can’t say how they would solve an issue but never had one to begin with. I wish this was still free or have options to waive the fee else I know many people who would sign up. This day and age people have a lot of “small transactions” and this would just be one more so I think now it’s a turn off for joining. Otherwise I will keep using it until they make me pay :)
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Amazing savings

By far easier to use and better for savings than other apps. The rules thing is cool where you set how to save, I did round up every $2, the 52 week rule, set and forget $10 a month, and spend less at a couple fast food restaurants and I’m projected $3000 in 6 months. I’ve done it before so it’s all very accurate. I like that you can add a partner to it now like a spouse etc so you both can save into something. And I’ve also done the investment portion where you can take that savings acct or a different one and tell the app how aggressive to be for investments it’s all super legit and I tell everyone about it I can. There’s a delay of money transfer on purpose because the app tries to make sure your bank has the money. And if you ever see your next “transfer” saying something like $200 don’t freak out lol that’s just the money it’s accumulated but the transfer portions are smaller based on what was calculated per transfer period which seems to be every few days or so. I only know this because it scared me once because I wasn’t expecting to budget that heavy one week but then it only took like $30 and the rest was the next week. It also adds up quick if you don’t have the money in your bank so the transfer money can get high. You can let it ride like I do or what I’ve also done is cancel a transfer or some of the transfer and continue later
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Make saving a game

Saving money always felt like taking something away from my present self to give to my future self, so I rarely did it. But with Qapital, I find myself jealously guarding my savings, and trying to find more reasons to save. It's a wonderful concept, and it works great. Plus, if you get their debit card, they pay interest on all savings; better interest than many other banks offer. And now they offer automatic and commission-free (which is not to say without charge) investing. I've looked over their fund picks; they're good ones. They've got an interesting approach to diversifying your investments that I like. By far the biggest flaw is the lack of a free tier. Having a savings account—even a spiffy one like this—shouldn't cost $6/mo. Remember, they make money off your savings. Paying for investing—and even checking—is okay, but the basic features should be free. I find it hard to recommend this app to friends without a free option. The only other real flaw is that you can't exclude some transactions from the Rules. There are tons of possible options for saving, but I only use the Payday rule, saving 10% of every paycheck (split between various savings and investment accounts), and Set and Forget to build up savings for my next car. I do wish they had a more aggressive portfolio, something like an S&P 500 Index, getting ~10% returns.
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Needs a new update

I’ve been using Qapital for 7 years and continue to use it religiously. It is a great tool to help save money not just for your own goals, but to team up with your friends to save towards a goal together (a trip, rent, apartment funds, etc). I got their debit card as well since it is super convenient when you travel internationally since there are no travel fees and it helps you to keep to your budget.

With this, I stuck by them when they started charging membership fees (in order to keep the debit card), which was upsetting, but the cost was low enough that I let it slide. I even stuck by them when they started charging for same day withdrawal before 12 pm. However, call me crazy, the recent update is driving me nuts where you can’t see how much you and your partner have each contributed towards a joint goal. You have to go into the “transfer funds” window to see how much you have contributed. Additionally, it should be easier to transfer funds between you and your partner when you’re on a joint goal. This has always bothered me that you can’t do that. It takes way too long for me to withdraw funds from my Qapital account (which can take 1-2 days) and then wire it over to my friend in another third party app. There should just be a function for this in the app.
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They took my money.

Opened this account a few years ago to save some money. Cool. Liked the app. Then, my bank changed their name. Routing and account number stayed the same. However, they disconnected my bank on the app. I tried so many times to reconnect my bank with no success. So they started taking the membership fee out of my savings on the app. At this point I’m a little annoyed and decide I want to take my money out of the app and close my account. I try once again to reconnect my bank, with no success. Even tried talking to an agent. Finally I decide that I’ll just let them take the money out of my app savings for the membership fee and once the savings runs out I assumed they’d close my account if the membership is no longer being paid. I had tried to delete my account at one point as well with no success. Now, few years later, the balance on my savings ran out. Lo and behold they have found a way to access my bank account to retrieve the membership fee. I honestly loved the concept of this app until they started playing stupid games that ended up costing me all the money I was trying to save. Wish I could give them negative stars.

TL:DR they refused to connect my bank account when I wanted to withdraw my savings but as soon as they want me to pay the membership fee (years later) they find a way to access my account to withdraw the money.
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Response from developer

I'm sorry to hear you've been experiencing this issue. It sounds like you're still connected on our back end which is why your membership fee charge processed. Could you please send an email to support@qapital.com with "App-review" in the subject line, so we can best assist you? Thanks so much!

Great for budgeting

I’ve been using Qapital savings for several years now. I like it because I can set and forget my savings. I also like that these savings aren’t as easily accessible as a savings account with my primary bank, so there’s less temptation to transfer little bits to my checking account. I use Qapital’s spending account to keep my weekly spending on budget. I have a physical debit card for the account, so it’s better than trying to set aside cash or just remember how much I should be spending on recreation and random online purchases. I auto deposit a certain amount each week, and when I’ve spent it, Qapital notifies me I’ve hit the weekly spending goal. If I’m planning on making a bigger purchase I spend less in the weeks beforehand, so the extra funds are waiting in the spending account. I’ve also used the investing options to set up small accounts, investing a little bit each week just to get myself started. So I recommend Qapital to everyone basically. The service fees are negligible compared to big box banking. I think the fees have increased a little over the years, for new users mostly. Since I’ve been using the app so long it doesn’t really affect me so I can’t speak on that.
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