A few things need to be updated
I do enjoy the app! Though you withdraw money on some days that don’t match my account! You need to be up to date in order to not over draft my account - which is now starting to happen! This last time you pulled over 100 and it over drafted my account. So as much as I enjoy it this needs to be fixed so it won’t happen again! You pause my account after a deposit has been made! Doesn’t really make sense to me. I will wait to see how long it takes to get these issues fixed! If they are not I’m sad to say I’ll have to cancel this out ! I have saved a lot of money and I’m sure you can see that ! I should not have to send messages about an error I made or to cancel a transaction this should be an option for me to correct ! Thank you ! Update - most of the issues that were happening are not/
Though now - I use to be able to see who was trying to pull money from my account now I no longer can- What happen to this function - I need to know so if someone got my card number I can get a new card! I would like to know too if I need to pay something ! I use this card for a lot of things -please put back who's trying to access the account or what company is requesting money ?
Though now - I use to be able to see who was trying to pull money from my account now I no longer can- What happen to this function - I need to know so if someone got my card number I can get a new card! I would like to know too if I need to pay something ! I use this card for a lot of things -please put back who's trying to access the account or what company is requesting money ?
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Response from developer
Hi Jen, sorry for any issues you've faced but glad you're enjoying Qapital! We do batch deposits up to four times a week (between Monday-Thursday). Even though most transfers to your Qapital account settle the next business day, there may be issues that cause delays in these deposits such as bank connection errors, a paused account due to low funds and National bank holidays, which are also not considered business days. If you'd like to discuss further, please don't hesitate to reach out directly to our Support team at support@qapital.com. Thank you!
Loved Qapital❤️
𝑨𝒑𝒑𝒍𝒚 𝑸𝒂𝒑𝒊𝒕𝒂𝒍 𝑺𝒊𝒈𝒏𝒖𝒑 𝑪𝒐𝒅𝒆 “𝒏𝟕𝟔𝟒𝟑𝟗𝟗𝒚” 𝒘𝒉𝒊𝒍𝒆 𝒔𝒊𝒈𝒏𝒖𝒑 𝒕𝒐 𝒈𝒆𝒕 $𝟐𝟓. By far easier to use and better for savings than other apps. The rules thing is cool where you set how to save, I did round up every $2, the 52 week rule, set and forget $10 a month, and spend less at a couple fast food restaurants and I'm projected $3000 in 6 months. I've done it before so it's all very accurate. I like that you can add a partner to it now like a spouse etc so you both can save into something. And I've also done the investment portion where you can take that savings acct or a different one and tell the app how aggressive to be for investments it's all super legit and I tell everyone about it I can. There's a delay of money transfer on purpose because the app tries to make sure your bank has the money. And if you ever see your next "transfer" saying something like $200 don't freak out lol that's just the money it's accumulated but the transfer portions are smaller based on what was calculated per transfer period which seems to be every few days or so. I only know this because it scared me once because I wasn't expecting to budget that heavy one week but then it only took like $30 and the rest was the next week. It also adds up quick if you don't have the money in your bank so the transfer money can get high. You can let it ride like I do or what I've also done is cancel a transfer or some of the transfer and continue later
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Long time user
I’ve been using Qapital as my primary savings and checking account since it launched. It is a great way to save money, categorize it into specific goals, or to invest if hands off approaches are your thing. I will say this, I miss that I used to be able to apply one rule to multiple goals. As it is right now it’s one goal for each rule and that makes the app a little less intuitive for the way I like to use it. I like to set a percentage for how much I want to save. Let’s say I just flat want to save 30% of my income towards savings goals. I’d like to make one rule for that and then select multiple goals for that 30% to be split between. As it is right now, if I had three goals, I would have to make three rules to save 10% toward each goal. It’s a little more tedious and requires more attention. Like if I complete one of the three goals, before it would just automatically start splitting the 30% between the two remaining goals. Now I would have to go and manually adjust the rules to 15% each to keep saving the amount I want to. I would like for it to return to the way it was and because of that I’m only giving 4 stars, even if the app is still my preference for money management. I just know it could be better because it has been better.
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