DroneDeploy Flight App User Reviews

Top reviews

App just keeps crashing

Trying to fill out section collecting information about name, business etc. but the app seems to just crash and revert back to a white screen before showing an"starting" screen before repeating the behavior. Never even got a chance to try out the app.

Good and bad

Very limited support. Good luck getting a person to actually talk to. Does not work with all drone models. When it works with your model it works well.

Awesome capabilities horrible reliability

I have used drone deploy for many years now and have really enjoyed the capabilities of this app but there are times when the app crashes, freezes and other times where we have had drones fly away or fall out of the sky. This has never happened while using the DJI go4 app which makes me believe that the drone deploy app it’s self has an issue. There are many bugs that can be fixed and improved.
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Stupid

I couldn’t even use the app because the confirmation email I sent it over and over and over again and it still wouldn’t work.

The Last of Us

We are doing photogrammetry for the upcoming HBO “The Last of Us”, and the Drone Deploy mapping app has worked perfectly for us. Our only note would be to have exposure control w/in the app, so not having to use the DJI Go4 app prior since our mapping is of large areas & lighting changes happen over time. Main issue w/ using the Drone Deploy auto exposure is its using a 1/60th shutter which is way too slow for quality sharpness, needs to be at least 1/125th and an aperture between f4.0 & f8.0 @ iso 100-400. But saying that, going back and forth beteen the apps isn’t a big deal, but does mess up sometimes.
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Don’t work on iPad mini

I used this app on my iPad mini for years, now it won’t start.
Tried everything before but it’s useless.
iPad mini 2, latest iOS update.

Needs work on bugs

As a professional drone pilot this app is really useful and I’ve used it over the years. It’s always had bugs and glitches and they seem to get more frustrating time goes on. The resume feature almost never works I’ve had it just stop on mission right in the middle for no reason and just hang up. It’s not always clear on exactly what it’s doing. When it works it’s great but it needs polished
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Response from developer

Hi there, thank you for the feedback. The resume feature requires resending the mission to the drone while it flies, this can take a few seconds or longer depending on the drone you are using and the quality of your airlink connection. Again, we appreciate you sharing. Happy flying!

One issue

When you fly multiple projects per day, sometimes one project will not fully upload and will put each following project on hold. There should be an option to see which jobs are pending instead of having to manually search each individual project until you find the one stuck uploading

Response from developer

Thank you for sharing your feedback and idea with us!

X5 camera focus issues

Cannot calibrate focus within DD App

Decent but I have issues

I love the usability of the application and I like the desktop-tablet interface. I like the outputs also as most of them have been pretty high quality.

Issues:
1. Application crash while using IPad. I usually have between 10 and 15 minutes of flight time in mission before the application crashes. When Inget it up again it’s doesn’t allow me to jump back into my active mission, which is not as big of an issue as the crashing itself. Due to the application crashing periodically (sometime multiple times in a 20minute window) I have crashed multiple drones. 😡
2. The other issue is related to my ability to edit my missions on my iPad out in the field. For whatever reason it 80%of the time it will not let me move my flight mission boundaries. I also find this extremely frustrating as I have also crashed 2 drones because of this. I make make of forest land and if I can’t adjust the boundaries then the likely hood of me flying into branches from trees outside of the boundary is very high.

If your are not flying in a forested area, this application seems like it would be amazing. But with the weird things I have run into in my field of work have severely frustrated me.

I wish drone deploy would update these issues so that I can have a trustworthy and reputable application to work with.
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Response from developer

Hi there. Thank you for sharing your feedback. App crashes are rare on DroneDeploy so we would encourage you to reach out to support@dronedeploy.com to further investigate what may have happened. We're happy to help. Our team is constantly improving the application and all your comments will be reviewed by our product team. We appreciate you trying DroneDeploy and wish you the best!

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