Horrible app for a good service
Love the programming but the app navigation is terrible. Apparently no one there is "curious" about proper UX/UI.
It has issues
I like the content but the app could be better. It’s annoying to use. When it progresses to the next episode it leaves full screen mode every time. It bugs out a lot, pretty much any time I try to lock my phone and just play the audio it bugs out. It just won’t play. Gotta screw with it to get it to work. Retrying over and over until it does. Then when pausing a video to look at a text or literally anything that involves switching to another app, when I come back, whatever I was watching is gone. I know have to find it. Every time without fail this happens. Really unstable app. I’m at least happy that any video plays and the quality is great. I haven’t had any issues with buffering either. I have a iPhone 10x Max on 15.3.1.
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Terrible UI
I am sad to agree with the other reviews saying that the UI is a mess. I have no idea whether I am selecting a video or a playlist, I can’t see a way to rewatch videos earlier in a playlist, you can’t mark things as watched, UI elements are too close together (particularly the full screen button and the progress bar) and all sorts of other annoyances. I got a free subscription to Nebula with Curiosity Stream, and I enjoy the Nebula app much more even though I think the content on CS is better. When it’s time for renewal I expect that the UI will drive me away from CS and to Nebula.
EDIT: I am getting the UI more, and I think I’m ok with it. However, the AppleTV UI is different! For example, it doesn’t mark anything as watched!
EDIT: I am getting the UI more, and I think I’m ok with it. However, the AppleTV UI is different! For example, it doesn’t mark anything as watched!
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Only 2 min play and Help desk don’t reply
Videos play for 2 min or less. Nothing in help. I email help desk and did not receive any reply for ages. I contact Their Twitter account and no reply as well. The 2 min problem is famous for years and they don’t seems to fix it. Anyhow, I don’t recommend it unless you would loss your money.
Great content
This is probably one of the best streaming apps. The content is plentiful and the app’s layout is nicely put together. Probably the only problem is that the app doesn’t keep track of the content you have watched like every other streaming platform. There is so much content that at some point you will lose track. It’s kinda annoying that there is no indication of content that you have already watched. :(
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Unusable. Consumer Affairs complaint coming
This is a matter for Consumer Affairs as you’re taking money for a service that doesn’t work and you know it’s seriously problematic. I’ll be lodging a complaint in 7 days if the service isn’t rectified or I don’t get a refund
This is a paid app therefore one expects a degree of professionalism. I haven’t seen any responses to poor reviews & it crashes on my Ipad rendering it unusable.
It’s a great idea & content is interesting so why screw your business by issuing an app that’s obviously problematic given the reviews.
This is a paid app therefore one expects a degree of professionalism. I haven’t seen any responses to poor reviews & it crashes on my Ipad rendering it unusable.
It’s a great idea & content is interesting so why screw your business by issuing an app that’s obviously problematic given the reviews.
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Best content!
Updating my review. App is frequently updated, it works very well. I feel bad paying what they charge for the amount of content, I would gladly pay more if it means staying in business longer. I love documentaries and this is great. We canceled all the other streaming subs as we find we watch this way more frequently.
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Very slow and gets stuck
The app used to be really good, but after an update is came really laggy and slow. It also gets stuck sometimes. It is now becoming unusable unfortunately
Good content. Some functionality issues
Content is interesting. However let down overall by extremely poor “continue watching” feature. I Chromecast whenever I watch anything, and the app fails to correctly recognise where you stopped watching a show. Leads to needing to search for the spot you left to continue watching which is extremely frustrating especially when other streaming services don’t have this trouble.
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Excellent content but …
The app is inconsistent when trying to download content for offline viewing. The UI makes downloading a series tedious and annoying.
There’s a couple other small issues with the iOS app design that makes it a bit too touchy diminishing the ease of use, but that doesn’t take away from the high-value of this platform and it’s compelling educational content offered for a very smart cost of the annual subscription.
There’s a couple other small issues with the iOS app design that makes it a bit too touchy diminishing the ease of use, but that doesn’t take away from the high-value of this platform and it’s compelling educational content offered for a very smart cost of the annual subscription.
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