Leave a Review Bank Shot Mobile
Trust-confidence rating = 0.05%
The UX of this app is an abject failure from first customer touchpoint, which gives me precisely 0.05% confidence that my PII and financial data will be safe within this app's datastore.
Core fundamentals like integration of keyboard functionality, password protocols, or even making sure you’re not flagging false-errors are completely absent.
It’s 2021. If your dev team can’t correctly code and test basic functionality for things like a signup form, then don’t waste everyone’s time publishing an app in the first place.
And before you dismiss this rant as “yeah but he doesn’t know how hard it is to design and build a mobile app”... I’ve been a designer for nearly three decades, have been doing UX since it became “a thing” and have been designing mobile apps since the iPhone invented the concept.
But my credentials shouldn’t matter.
What SHOULD matter is that #crappyUX like this is the #1 reason customers abandon you. No customers, no revenue. No revenue, no company.Show lessNoble Archon
Won’t let me create an account
I can’t create an account and there is no customer contact. It’s not user friendly at all.shindnfn es
Truly awful.
Incredibly frustrating. I may have to go to the trouble of wiring our earnest money since we can’t get the app to work. Not great during a pandemic.amethyst7980
Doesn’t even work on iOS
After the login screen it’s just a blank screen that only lets me log out and nothing else.GcManya
Awful customer journey
4 times later, no deposit and everyone is frustrated. Where to begin? Every aspect of the customer journey needs work. The auto capture on the camera makes it difficult to have the picture pass scrutiny. Every failure results in starting from scratch. They are killing the game for 1998 🙄Cameron's balanced opinion
Super easy and very convenient!
I love Bank Shot! I have used Bank Shot for several years. It saves me time and is super easy to use.FTB767
North Ga Realtor Loves Bank Shot
I am a realtor in North Ga right outside of Atlanta and I enjoy the ease of using Bank Shot for all my real estate transactions. It was so easy for my clients to send in their earnest money using this app. I also love the convenience it provides when closing time occurs and I am able to get paid quickly. Just an overall awesome app!Show lessSyreeta Abrams Ga Realtor
Good for handling earnest money
Exactly what we’ve been looking for! I love that the check comes to our portal versus being directly deposited into my account. I never thought we’d find a paperless way to handle earnest money with all the rules around it. I am going to look into using this for my rental properties as well.jtb772018
Easy and Great Customer Service
This app is great! I love how I have complete control of where the check goes after a client sends it to me. No more worrying about others accidentally depositing in the wrong account. Their customer service is great-I made an error, contacted Bank Shot and they immediately addressed my concern.AtlAlly
OUTSTANDING CUSTOMER SUPPORT!
Definitely worth the download! Had a glitch after downloading, app creator responded immediately. He was on top of it and resolved the issue in a very short time. Never before have I seen such attention paid to end-users! This app makes deposits a zillion times simpler than before! Many thanks to Bernie and the team at BankShot, you’ve made my life a little easier!Show lessWhite_Devil_96
