Good App - but quality is bad right now
I hope they release an update for this app. It has been working fine for a while but now when I log in, it doesn’t connect at all. Nothin works.
When it was working it had all the basics. It took away the need to login to the website to perform simple actions. Please fix the app Brivo.
When it was working it had all the basics. It took away the need to login to the website to perform simple actions. Please fix the app Brivo.
Latest version broken
Looks like this latest version (Jan ‘22) is completely unusable. Activity tab will not load. Doors will not unlock through app. Using full site as workaround but app is so much more convenient. Please fix!
Once was great. Doesn’t work anymore.
This app once worked great but it doesn’t work anymore. We are limited to managing our door access through the PC now. The mobile app simply doesn’t work.
New version bugs
Somebody fix this app keeps locking up on the loading activity screen with not load current activity
Broken
This app worked fine for 2 years. It looks like they added the new 4th generation control system, and now it does not work. I’ve talked to the tech department. They can not figure it out. I have no access on the app to see who’s coming in and out of my gym, to send a new pass to a new member or to see current members. It’s hindering business and i hope a resolution is figured out soon.
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Poor Design
This app is poorly designed. It constantly fails. Please fix for future customers, as I am shopping for new system for my business IMMEDIATELY
Brivo: Are You Listening?
Like most of us using Brivo as an office security system, we depend on the tools offered to track, record, and protect our people. This mobile app, when it worked, was very helpful and insightful in monitoring our environment. The Brivo app has not worked for me and many others for a very long time. This is obvious by the reviews. I have one question for anyone at Brivo that may be reading/listening: Where is your pride?!
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Great in theory, bad in reality
The whole point of an access control system is to be able to control access by day, date and time. This system is horribly lacking in that you CANNOT control by date range. Tech support and customer service confirmed this. If you want to have a schedule for May 2 thru June 1 and another for June 2 thru September, you have to create two schedules and remember to remove one from the user groups and add the other one in at the right time. THAT IS AWFUL and defeats the purpose of an automated access control system. Who wants to deal with constant manual intervention. Pretty basic feature and Brivo fails miserably here.
And Christoper Russo in tech support - doesn’t like hearing the system has a limitations and deficiencies and hung up on me. How unprofessional can you get?!? If he is your tech agent, ask for anyone else. Better yet, don’t install a Brivo system.
And Christoper Russo in tech support - doesn’t like hearing the system has a limitations and deficiencies and hung up on me. How unprofessional can you get?!? If he is your tech agent, ask for anyone else. Better yet, don’t install a Brivo system.
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Was working fine, then...
Lost the face ID capability. Very difficult to use now. Login updates changed as well and no notification.
Doesn’t work 99% of the time
This app is horrible. It doesn’t show names before the update and now it won’t even show all the activity correctly. Does Brivo even know what it is doing?
