The app does not work properly
Today has been one of the most frustrating days I've ever had thanks to this app.
For a week now my daughter's bus appears as not active So it is impossible to know when the bus will arrive and today To my surprise the bus appeared active and according to the app the bus would arrive about 10 minutes after the time it is supposed to be at the bus stop which is not surprising, and when the bus was supposedly close to the stop To my surprise there was no one at the stop anymore. the route that the bus was supposedly following on the map was completely wrong. They need to improve this app, somehow make sure the buses are active all the time.
For a week now my daughter's bus appears as not active So it is impossible to know when the bus will arrive and today To my surprise the bus appeared active and according to the app the bus would arrive about 10 minutes after the time it is supposed to be at the bus stop which is not surprising, and when the bus was supposedly close to the stop To my surprise there was no one at the stop anymore. the route that the bus was supposedly following on the map was completely wrong. They need to improve this app, somehow make sure the buses are active all the time.
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App update and accuracy needed ASAP
Your app for school bus tracking and “gps” is highly frustrating and super unreliable. I get notifications for the same bus that is responsible for High School, other routes, and my Kindergarten son’s route??? Timing for drop off and pickup are not suitable for use.
As one of two working parents in the household, this “gps” isn’t helpful for ease and piece of mind for my son, my wife or myself. My wife and I both have set reminders on our phone for “approximate” time of arrival and we also have had to track the bus down when viewing the app saying “the bus has passed your stop” which instantly makes us as parents go into panic and protective mode for our son. We then have to flag down the bus driver and they are stressed and rude to us just trying to pickup our child.
Do better.
Do better for kids safety & piece of mind.
Do better for parents schedules and planning for morning and afternoons bus meet ups. Do better and FIX THIS APP, this is the ONLY communication we have for knowing when and where our child’s bus is supposed to be.
We can’t event communicate in a HELP or SUPPORT for app, we have to reach out to the school???
-highly concerned and unsatisfied parents
As one of two working parents in the household, this “gps” isn’t helpful for ease and piece of mind for my son, my wife or myself. My wife and I both have set reminders on our phone for “approximate” time of arrival and we also have had to track the bus down when viewing the app saying “the bus has passed your stop” which instantly makes us as parents go into panic and protective mode for our son. We then have to flag down the bus driver and they are stressed and rude to us just trying to pickup our child.
Do better.
Do better for kids safety & piece of mind.
Do better for parents schedules and planning for morning and afternoons bus meet ups. Do better and FIX THIS APP, this is the ONLY communication we have for knowing when and where our child’s bus is supposed to be.
We can’t event communicate in a HELP or SUPPORT for app, we have to reach out to the school???
-highly concerned and unsatisfied parents
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Inaccurate and slow
On the surface, this app is on the right track and is an amazing idea. But, the execution is extremely lacking. It does not operate in real time. I’ve had numerous instances where my children have almost missed the bus because of the accuracy of updating. The other issue I have is I have children that attend different schools in the same district. The fact that you cannot program more than one child in is absolutely ridiculous. I have four children; three of them are in different schools. I should be able to toggle back-and-forth between my children.
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Inconsistent times
I always try to keep tracking the bus and follow its route before it gets to our house while my kids are finishing breakfast. It changes several times in the span of about 10-15 mins. My children have to walk down to a bus stop and it would be nice to be able to time this better so they aren’t sitting at the bus stop for too long. Our route has changed several times throughout the year and the times kept getting later and later, then randomly we get an early one and we are running down to the stop.
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Not accurate
There is a few minutes delay so not accurate. would think with today’s technology if an app is designed to track the school bus, it must be a real-time gps sort of tracking. We could do this with an Apple air tag! Its freezing winter, was really excited this app was introduced, thought my kids don’t have to wait in the cold for the bus anymore - and twice we used this app, the bus arrived earlier than the app shows where it is, and my kids were almost late. Certainly needs improvement - the location tracking is the core function and needs to work better
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Terrible
In addition to gross inaccuracy, the app requires separate login by student, so if you have multiple kids, have fun with that. That's if you can even get it set up in the first place, which has black font on black background in-app, and requires PC for initialization.
Needs lots of work
This app could be amazing, but it lacks a user-friendly UI, it does not allow you to rotate amongst children if you’re tracking more than one child, it needs more back-end support with GIS in tracking the buses with locations and timing. It needs more coordination with the transportation department. If this is app is using GIS features through Apple Maps, it should detect accurate arrival times, indicate if there’s traffic, & etc. there should be real-time automated refresh instead of the user having to refresh the app to get an update. Happy to help whenever there’s an update on the horizon.
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Great idea…
But doesn’t work half the time. When it works if correctly, it makes thing much easier to determine where the bus is so we aren’t standing outside waiting forever on the freezing rain or cold, especially when our driver isn’t going to be patient because she’s overworked with a doubled-up route and is usually late. This makes is VERY hard for working parents with early starting hours and a commute to keep things moving in the morning. This app needs some work.
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My review
I use this app everyday as a student to make sure I don’t miss my bus well this morning I was going to get in it to make sure I didn’t miss the bus and it wasn’t working kept saying no students found or kept saying refreshing data but it wouldn’t then I put me to the login screen and so I tried logging in multiple times but it won’t work I am going to miss my bus because I don’t have it working this is a big problem I have a lot of problems with this please fix this.
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App crashes, has yet to provide info in 3 months
If I could give zero stars, I would.
It’s November 29th. School started Sept 7th. I have yet to have this app tell me anything other than “Bus 407 is not active” and that routes are running according to schedule. Nevermind that neither of my kids are on a bus 407. I don’t know if this issue is the school district’s implementation, an issue at the bus company, or something from the technology provider - but it is a COLOSSAL WASTE OF MONEY.
Also, today the app crashes constantly and I can’t even get into it. It’s a snowy day here and it would be tremendously helpful if this tech worked. But Im setting my expectations accordingly that it won’t and I’ll just be waiting at the stop for my kid at an approximate time in this snow storm.
It’s November 29th. School started Sept 7th. I have yet to have this app tell me anything other than “Bus 407 is not active” and that routes are running according to schedule. Nevermind that neither of my kids are on a bus 407. I don’t know if this issue is the school district’s implementation, an issue at the bus company, or something from the technology provider - but it is a COLOSSAL WASTE OF MONEY.
Also, today the app crashes constantly and I can’t even get into it. It’s a snowy day here and it would be tremendously helpful if this tech worked. But Im setting my expectations accordingly that it won’t and I’ll just be waiting at the stop for my kid at an approximate time in this snow storm.
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