Terrible app
I’d give zero stars if I could. I love the idea of what this app should accomplish but More than half the time the app doesn’t even work. Like It logs you out and It won’t let you log back in at all. Strangely, this morning It actually let me log in after several attempts and shows the map but It says no student found and has no active route. I have had the school call me three different times because the bus was “trying to drop off my student and I’m not there to get them” because the app said they would be arrive 45 minutes later than the time they actually did. I understand there will be a slight delay in what’s shown on the app for their actual location but for the estimated arrival and drop off to be off THAT much is ridiculous. They need to fix the issues so we can actually trust what It says.
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Not ready for prime time
The school district decided to change apps/systems and go with this one. I wish they didn’t. The location of the bus lags considerably. This is particularly important if your child has a longer walk to the bus stop. And the scan notice that lets you know your child is safely on the bus lags as well - the map will show the bus passing your child’s stop seemingly alerting the parent that your child did not get on the bus when they actually did. At times, the bus has reached the school before you are alerted that your child did get on the bus. Lastly, once the app reports the scan, the notice overlaps with other verbiage that makes it difficult to read.
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Another week
Recently, moved to Dakota County and were glad that they had a bus tracker app, but the first day the app was not working. It keeps saying no students are found. I have two kids. One is in elementary. The second, in high school. I have reached out to the transportation tech team about this issue, but now reading the reviews from parents, it looks like this app isn't great. Before moving to the new school district, My children used the bus zone app, and it worked great. Unfortunately, it looks like we are stuck with this bad app. I suggest bringing this issue to a meeting with the school district and perhaps hearing our frustration they, will be able to use a different app.
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Decent
I would give it five but there are some setbacks:
1: this app hasnt been updated for a long time
2: the screen doesnt fit all phones.
1: this app hasnt been updated for a long time
2: the screen doesnt fit all phones.
Good but… something to think about…
So far it’s pretty good. But when the bus is going to be 30min-1hr late the maybe the app should correlate that information. The whole time it said my kids bus would be on time today but that was not cast as they loaded bus more than 40 minutes late and the map also now will not show where her bus is currently at as it registers it is o time. App should work with bus transportation systems to reflect correct times even when they late picking up students. No point in bus tracking if we can’t track it when they are not on to get kids from school to drop off. Just a suggestion.
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Useless for the most part
If I had not been familiar with a similar app from a different school district I’d give it 2 stars, but since I know there’s a better way I can barely give it 1 star. The GPS is delayed significantly. Many times it shows the bus on a route sitting and updates the arrival time to later than intended. The lag time has increased this school year. I don’t believe it’s been close to accurate at all. I’ve checked my children’s location by their cell phone to see if the bus has indeed arrived and their cell phones show them out the neighborhood but the Vst My Stop app shows that the bus has not arrived yet. The app doesn’t seem to be capable to send notifications or show the bus location, making it useless. The only thing it does show is the bus number that I tend to forget, so there’s the 1 star.
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Fails when bus runs multiple routes
The gps tracking lags a lot but seems reasonably accurate. That said if your planning on when to walk out the door or see the app show the bus coming round the corner in sync with real life you will be disappointed.
For me the app fails when bus drivers are short and our bus is running multiple routes. The bus can look like it’s coming to our neighborhood but instead skips it and drives to the school. (It has to drop off the other routes kids before it can come back and run our route). The app says the bus has passed our stop. That’s not technically wrong, but it’s also what it says when it does run our route and has already hit our bus stop. At the same time the app will tell you the bus is running on time and has our route highlighted. Completely misleads you to think the bus has already come.
Situations like this are maybe not obvious during development of an app, but completely solvable if you understand the issue. The fact that this is a mature app and this isn’t solved is my low rating.
For me the app fails when bus drivers are short and our bus is running multiple routes. The bus can look like it’s coming to our neighborhood but instead skips it and drives to the school. (It has to drop off the other routes kids before it can come back and run our route). The app says the bus has passed our stop. That’s not technically wrong, but it’s also what it says when it does run our route and has already hit our bus stop. At the same time the app will tell you the bus is running on time and has our route highlighted. Completely misleads you to think the bus has already come.
Situations like this are maybe not obvious during development of an app, but completely solvable if you understand the issue. The fact that this is a mature app and this isn’t solved is my low rating.
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The app does not work properly
Today has been one of the most frustrating days I've ever had thanks to this app.
For a week now my daughter's bus appears as not active So it is impossible to know when the bus will arrive and today To my surprise the bus appeared active and according to the app the bus would arrive about 10 minutes after the time it is supposed to be at the bus stop which is not surprising, and when the bus was supposedly close to the stop To my surprise there was no one at the stop anymore. the route that the bus was supposedly following on the map was completely wrong. They need to improve this app, somehow make sure the buses are active all the time.
For a week now my daughter's bus appears as not active So it is impossible to know when the bus will arrive and today To my surprise the bus appeared active and according to the app the bus would arrive about 10 minutes after the time it is supposed to be at the bus stop which is not surprising, and when the bus was supposedly close to the stop To my surprise there was no one at the stop anymore. the route that the bus was supposedly following on the map was completely wrong. They need to improve this app, somehow make sure the buses are active all the time.
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App update and accuracy needed ASAP
Your app for school bus tracking and “gps” is highly frustrating and super unreliable. I get notifications for the same bus that is responsible for High School, other routes, and my Kindergarten son’s route??? Timing for drop off and pickup are not suitable for use.
As one of two working parents in the household, this “gps” isn’t helpful for ease and piece of mind for my son, my wife or myself. My wife and I both have set reminders on our phone for “approximate” time of arrival and we also have had to track the bus down when viewing the app saying “the bus has passed your stop” which instantly makes us as parents go into panic and protective mode for our son. We then have to flag down the bus driver and they are stressed and rude to us just trying to pickup our child.
Do better.
Do better for kids safety & piece of mind.
Do better for parents schedules and planning for morning and afternoons bus meet ups. Do better and FIX THIS APP, this is the ONLY communication we have for knowing when and where our child’s bus is supposed to be.
We can’t event communicate in a HELP or SUPPORT for app, we have to reach out to the school???
-highly concerned and unsatisfied parents
As one of two working parents in the household, this “gps” isn’t helpful for ease and piece of mind for my son, my wife or myself. My wife and I both have set reminders on our phone for “approximate” time of arrival and we also have had to track the bus down when viewing the app saying “the bus has passed your stop” which instantly makes us as parents go into panic and protective mode for our son. We then have to flag down the bus driver and they are stressed and rude to us just trying to pickup our child.
Do better.
Do better for kids safety & piece of mind.
Do better for parents schedules and planning for morning and afternoons bus meet ups. Do better and FIX THIS APP, this is the ONLY communication we have for knowing when and where our child’s bus is supposed to be.
We can’t event communicate in a HELP or SUPPORT for app, we have to reach out to the school???
-highly concerned and unsatisfied parents
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Inaccurate and slow
On the surface, this app is on the right track and is an amazing idea. But, the execution is extremely lacking. It does not operate in real time. I’ve had numerous instances where my children have almost missed the bus because of the accuracy of updating. The other issue I have is I have children that attend different schools in the same district. The fact that you cannot program more than one child in is absolutely ridiculous. I have four children; three of them are in different schools. I should be able to toggle back-and-forth between my children.
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