Very frustrating
Update: I contacted customer service and they basically said “too bad”, and won’t help me. They claim that the extra charge was because if you use your debit card instead of a bank transfer it can take “up to 4 business days”. It had randomly blocked me from using my bank, and prompted me to use my debit card. I used it twice WITHIN 10 MINUTES. One transfer went through, the other didn’t, for reasons they can’t explain. They suggested I just close my account rather than them just refunding the charge (weird). This entire app seems like a giant scam.
I highly recommend not using it and I will be telling everyone I know not to get this for their kids.
Response from developer
Thank you for sharing this with us. We're sorry about the experience you had with Greenlight and we'd like to look into this for you. Please reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.
This app is good and bad at the same time 🤷
Response from developer
We would like to look into this for you, but can’t locate an account connected to your username. Please ask the primary account holder to reach out to us at support@greenlight.com or give us a ring at 888-483-2645 and reference this review.
I love this app
Response from developer
Thanks for taking the time to share this with us.