Leave a Review BusyKid
Great app to teach your kids about scam companies
This app was working great for about a year and then one day the money on my kids debit cards just zeroed out; about $150 just gone. Contacted customer service who will only respond by email. After going around and around and providing all the documentation they requested they said it failed and we could either open a new account or close it. After almost 2 months of trying to recover the $150 they closed the account and will only refund what was on the app and not the debit card. The speed in which they closed the account before we could print any of the transactions showing the money just zeroed out is suspicious. Do NOT trust this company with your money or your kids money unless you are looking to teach them about poor business practices such as these. Try explaining to your kids how their hard earned money just disappeared and the company doesn’t seem to care.Show lessFrustrated
Overall, we have enjoyed the app until we started seeing deposits not show up and a really frustratingly unclear process for the new cards sent out. Required 3 calls and multiple transfers. Then my daughter’s card got declined even though it had enough money and was charged. After I emailed, I got two different answers for why (both incorrect) and no refund or offer to fix. I started noticing that I would load money and fees were being taken out of the transfers. Then the Stockpile monthly fees starting hitting. We loved this app until it started burning our money. In pulling the dollars out to switch to Greenlight, it only allowed me to pull it out $100 at a time. Fine, but my bank account shows partial hits of $10, $16, etc. dollars. I have absolutely no confidence of getting my money back in whole. What a shame. Please do better with your great concept.Show lessNot a perfect app for some people
Hi, So back when we had first started busykid my kid was all on it but a couple months later around September October we had a problem it had kept malfunctioning which meant she wasn't aloud to use her card and which had got me upset and disappointed. But after the incident which we had called busykid money was took off of her card When she saw she told me and it was $18 dollars and she had $9 she was pretty upset. We didn't like how this had happens so I started looking into this but nobody had taken the money off of her card. And shortly afterwards we decided to stop paying for it and quit using busykid but all her money was back into her new banking. Highly disappointed in the app we had thought it was a good one at first but it wasn't at all.Show less