Leave a Review MyMTN
Regret ever dealing with MTN
I regret the day I decided to renew my contracts with MTN. I’ve had both but problems ever since so I thought that I’d download the MTN app to try and resolve things, what a joke this app is, can’t even register for an OTP as it keeps telling me to try again later. Going into an MTN store is not only time consuming but the staff never seem interested or able to help, they only want to sell contacts. I’ll never deal with MTN again after this contract expires.Show lessTriski
Poor Application with lot of bugs
I think your app is very poor and really needs some work or improvement. I am a software developer and I can tell you over ten things wrong with your application. The UI/UX is very poor and the app is not welcoming. It takes a lot of time to load. It is not responsive (doesn’t flip in landscape mode). There are so many bugs that need to be fixed. I have tired to purchase airtime severally using different mediums all to no avail. I can’t buy with my card, I can’t buy from my bank, the place/button I am meant to click is covered with white space, probably a bug. If you can’t have it fixed please close down the app so we resort to buying airtime from other sources. I am giving you a one star because I can’t do less. Thank you.Show lessbolt favourite user
Poor Chat and No Update
When I request to chat with an agent, it keeps me waiting and just closes the chat with an annoying Thank you for chatting with us, kinda message.
Also, for awhile now, this app prompts me to update it each time I open it, yet it only opens here when I tap on the update prompt.Olusogo Adetomiwa
Thieves
I have nothing to say but the Gods are watching everything. Everything the white people are planing to bring and you some of this stupid blacks also wanna support them, example like mtn company and it has already started because of what you guys are doing. I knew this since the day I noticed the chief’s of the company are from south south stealing peoples credit, the MTN express loan and everything is a TRAP. As I said, nothing to say to your dungeon called m-cell. People, I’m nobody but take this seriously cause, truth is hard to digest.
If you like, make you people delete my comment, on it till land slide.Show lesscomfort2k19
Not surprised
Probably the worst app available. Does not work, glitchy, non-responsive, stalls, amongst other issues... This has been the case for some time, clearly dealing with second rate developers that are not up to the task, but then again this is the level of Standard you receive and expect from MTN - arrogant incompetence. Really sad dictators who do not care.Show lessMTN Rubbish
Data share
Add button to share 1gb data at once, I’d to share 500mb twice which is lit bit stressful and we should be able to paste number on the page if I want to sharesolanaroin
Bad network
Na the period when owner celebrate owner 20 years anniversary Na owner network dey mad, pls you guys should work on your network because it’s affecting people a lot thank you. I can’t even chat on WhatsApp with my phone.Jellybean3357
Mtn will not give you but will take from you
Everything about mtn is scam there data credit everything I even want to take my one star backAKA xstorm
App not loading
Your mobile app in Nigeria is just the dumbest keep replying ‘’oops it seem sometimes went wrong, sorry about this please try again, and this have been occurring for days now, and even before now it takes forever to load the app on my phone, I am using an iPhone X Max and and updated iOS with an updated MyMTN app, please upgrade your system for good sake. Mtcheeeew .Show lesssamwise88911988
Please fix this app
It’s the worse app I have ever downloaded. It never works when I need it to. It’s annoying. Sometimes it doesn’t open at all (oops sometimes went wrong try again later) and when it opens I can’t use it to buy data for some reason. I’m not saying it never works, what I’m saying is that it only works when it wants to not when I need it to. And that’s upsettingShow lessidowu izekor
