Leave a Review GorillaDesk
Great app software for pest control
I started using GorillaDesk when I started my company. It’s easy to use and very helpful. Makes running the business run smoother.Jw15isaac24
Great System and App!
Gorilla Desk is the backbone to our pest control operations. The App is very robust and updated frequently for improvements. Very handy out in the field. Look forward to CRM and other future tools.Snowdog2010
Perfect Fit
I’ve been using this platform for 3 years. The value, service and innovation are all there. It only improves with time. It cut my back office work in half. Good people over there too.Thew Crime
Awesome software
I used SPCS software for years and it did what i needed it to do until, the ability to be mobile became a way of life. This (GorillaDesk) software is light years ahead of SPCS and has literally taken my business to a new level. The tech support and ease of use (on the road) has taken my work week from 9 days to 3 days. The ability to charge customers, make changes to customer accounts, add customers and pretty much run my entire business from my phone, has made life easier. I love the new mobile app.Show lessThallium_201
The best I have used
I’ve used a couple other pest control software before switching to GorillaDesk in 2018, the software keeps getting better and easier to use and in my opinion is the best offering out there and it costs less to use. Try it, you won’t regret it.MisterCleanCT
Excellent!
I can see that you guys have been working so hard on this update! Thank you for these new features as I have been hoping for them. Question, will there ever be a dedicated Mac application of GorillaDesk? Hopefully soon enough…Dhepper
Downtimes, loss of data and unplanned system downtimes
Support team tries their best to help but they are limited with their support as its not them doing the work. Has to be pushed to a Development team and its not the fastest when major glitches happen. They fix one thing but will break another. Job security for Dev team? Good luck on getting owner (Chris) to reach out to you and stand behind his product now especially when the system is down on a Monday and your losing revenue from not being able to book new jobs or charge credit cards. At first he was responsive but has grown beyond and we are now just another account. Least they can do is credit your account with a free month when this major stuff happens. Downtimes are NOT announced and happen in the middle of your route during week days. We have lost data also! Was good at first (5 years ago) but this latest update has been very buggy and far from ready to release from Beta. Highly recommend shopping all field software before making any switches.Show less98131
Developer Response
This is simply a case where you can't please all people when tryng to update your product. People simply resist change. Our support team and CEO work very hard to deliver you the best application and support experience in the market. There is no team more involved in social communities like GorillaDesk and the CEO Chris. This user thinks the product and team was better 5 years ago, then they are just simply off the mark and frustrated by change. We run our beta programs for new updates 3 months in advance and allow users to provide feedback the whole way through. Check the sentiment of our overall ratings. Appreciate you.Loving it so far
So far so good, still in the process of transferring over my customers but I can just tell this is going to be great. Loving it so far! Looks like it has everything I need for my pest control business.donpup
All the features you need are here with GorillaDesk
We love the easy of use, clear and clean look, not generic like some of the other pest softwares we have tried.So easy that there is limited self training and software continues to grow in the number of features they are providing in beta app.Customer support is fantastic and responds quickly to any problems that may arise.Everything you need to operate a pest control business small or big I would choose GorillaDesk beats all other softwares with less steps to complete each job.Has really saved us more time in a week to fill more jobs on the calendar means more revenue.Thank you GorillaDesk you have made a serious professional program to fill our service software needs.Show lessNERPC
Raymond from No No
As a growing business starting with a one man gig, GorillaDesk is the best priced app. The features just keep on growing making it more easy to run my business. The customer service is unparalleled, Catherine is always their to ask my very detailed questions. Even with my business growing GorillaDesk is growing with me, managing the information with real-time updates for over 700 contracts. The app and desktop are very easy to use and is fully customizable to my every detail. I give GorillaDesk 6 stars. Thank you Catherine.Show lessnonomosquitoes
