Leave a Review Selling Services on Amazon
No update on resumption of AHS
No updates, no replies to emails. A veteran AHS with over 2k 5star ratings dropped like nothing with no replies to status updates.pouriajoon
Buggy, useless
App itself is terrible. Buggy, loads improperly, difficult to navigate, seems like you’re on an ancient website not a mobile app.peterpking
🙄
I RATE 4 STARS I LOVE THIS BUT I NEED TO SIGN INDaniel,31
Not work on IOS 13
The last up date is the one year ago.
That is terrible!rbhelp2
???
I still have yet to get a lead. This has cost me a few bucks too. Very disappointed.tnsfynest89
Beware
Customers can scam contractors. You can do the job the and the customer can go back and mess with it trying to do it them selves then mess it up. They will then call Amazon and say I want to submit a claim. Amazon is so big they do not look at the claims they just process them. The app will charge you for a order that Amazon has cancelled. They will say we will give you more for this order then when you put the claim they will say. We don’t see it. I don’t have time to be looking for stuff on the computer all day back tracking looking for emails verifying emails that they have already sent. I don’t get paid for that. I get paid to work. Amazon does not send enough jobs for me to hire someone one.Show lessSendmebeats
I guess I am not the only one!?
Been approved and all ok.
Downloaded the app.
Two weeks?
Don’t even know if Ad is on and live.
No requests. Zero.
Are there updates?
Knock knock,amazon!
Is it the app? Is it me? Is it my phone? Or is it amazon!
After reading the comments, will just have to wait and see.
Disappointing.Moe#1968
Abandoned App?
It seems that Amazon has either abandoned this app or simply doesn’t care to provide useful tools to their service providers.
At the time of this writing (Feb 2019) the app hasn’t been updated in 11 months and still doesn’t support modern iPhone sizes from the 2017 iPhone X and onward.
Notifications are hit and miss and the app has constant server side 404 errors while messaging and trying to integrate with the web based dashboard.Show lessBakaNode
Communicating with customers
Amazon gives you a number to send a text message to the customer. This number is not verified by Amazon. It is often an old number and a landline that will not receive the text messages that you send to confirm the appointment.
Also the contact for Amazon is the customer contact, not the service provider. You always have to wait on hold, give your information and then get transferred and wait on hold again.Show lessIcor169
Needs some more work
I appreciate being able to sell services on Amazon. That program is fine. I just think the Selling Services app needs some attention. I have my alerts enabled for the app, but I never get a notification or app badge when I have a new request for estimate. Fortunately I still get email alerts, but sometimes those get buried with junk and I want to be able to reply to a quote request as fast as I can. Also, I spent quite a bit of time setting up various packages and prices in my online account, but I don't have any access to those packages through the app. This means more time creating a custom bid every time. I'm a little confused in where those packages actually come into play in the customer's experience. I know this is still sort of a new system that Amazon is rolling out so I look forward to seeing the various issues resolved over time.Show lessPRWindowCleaner
