Firefox User Reviews

Reviews Summary

Top reviews

Unexpected consequences of account sync

Beware! Firefox promotes syncing your logins and passwords on all your devices but doesn’t tell you that it leaves behind all that data on any device you sign in even if you uninstall Firefox. I’ve had a massive data breach due to this.

Still only 4 stars until.

I want to know why Firefox on the iOS does not allow the same add ons I have on my PC browser. Things like add blockers that prevent the trash google throws at you all the time, and anyone else, are needed. My blockers work with Safari, and I can decide who can and cannot dump rubbish on me while using a site. Privacy is only as good as what you can control, and who you can prevent trying to screw you. I know there are thousands who say “I have nothing to hide”, but they miss the point. All those they allow to spy on them, gives the likes of google, Microsoft etc., etc., more power to take away your freedom. Your right is to privacy, not the other way round.
Show less

Horrible User Experience

I have used Firefox on and off now for a span of seven years, and I keep checking in to see if they fixed their terrible bookmark UX, and I am disappointed every time. Let me go into detail. For as long as I can remember, the most frustrating aspect of mobile Firefox is accessing bookmarks. Too many taps!! There should be a library icon on the navigation bar at the bottom, you tap ONCE and it shows you your bookmarks. More specifically the user should be able to customize what bookmarks they want to see right up front. For me, all my bookmarks live in the Bookmarks toolbar. I never put bookmarks into the Bookmarks menu - I mean, does anyone? Second point, right now when you tap the menu and tap “Your Library” it slides up this pane which displays your bookmarks, great - however, it’s super annoying to dismiss. If you don’t land your finger exactly on the right spot and swipe down, you end up swiping something else. There should be a “Done” element or some other way to dismiss that pane other than swiping. Even tapping on the gray swipe element to dismiss would be ok. I really love what Mozilla is doing with Firefox, with emphasis on security and privacy, but their UX/UI needs some serious attention. Even the desktop browser looks dated and has issues. These things wouldn’t bother your average user that much, but as a UX/UI designer myself - it grinds my gears.
Show less

Response from developer

Hello! The app has been significantly improved since you shared your review with us. We hope you’ll try it again and let us know about your experience!

Firefox

Not sure where some of these reviews are coming from with unsubstantiated claims of Mozilla not respecting privacy of users. If that was and is the case then people should provide at least names of articles rather than bash this app.
Firefox is by far the fasted app I’ve used. The UI is something I had to get used to but loved once I gave it some time. I personally don’t like integrating my Firefox with my phone so I can’t speak to those offerings. Lots of great features to the app and the night mode for pages is a huge plus for me because I hate viewing white screens. Wish I could add extensions but I know that’s an iOS issue. For future updates I’d love to see the ability to customize the home page to hide the bookmarks bar as well as the frequently visited pages and land me on the Mozilla page similar to the desktop and then this app would be perfect!
Show less

Sync doesn't work after phone upgrade

Great app, my main browser in iOS. Can't solve the sync issue though: I've switched from 6s to Xs using iCloud backup and restore, and now it fails to sync. It doesn't show other devices' tabs, and the phone is not showing on other devices as well. The last sync date (in settings) is the last day I used my previous phone. I tried to turn sync off and back on (leads to app crash sometimes), log off and back on to my Firefox account. Obviously, the phone restart. Nothing. I can't delete the app to reinstall because I will lose all my open tabs and history since the last successful sync (more than a month ago) - I tried it on the other device, and without sync on the app reinstallation leads to an empty history and no open tabs. I don't know what else to do beyond hoping for a fix in the new versions. Meanwhile, I really miss sync functionally on iPhone.
Show less

WHY MOZILLA WHY?

I have been using Firefox as my sole browser since 2008. They have had a fantastic and secure browser for a long time and it has been a great relationship. Apple products on the other hand are complete garbage in the usability department. I bought a Mac mini in 2014 because my hard drive went out on my 5 year old gateway laptop, within 18 months the Mac mini was unusably slow. And now for my Ipad I got this little dandy last year and I have never owned another piece of technology so infuriating in my life, the one respite was the fact that I had Firefox on it, the one program I knew would never let me down. I was asked to do a major update a couple months ago, and I figured what’s the harm Firefox has never steered me wrong. When the update was complete, lo and behold I have lost all my loveable Firefox usability. They have updated me to what is little more than a safari skin. I am permanently unable to access any of my Firefox account information. I can’t change my password because all of my information will be lost and with it still working on my other devises (pc and galaxy) I cannot afford to risk losing that information. This one star review is not for Mozilla as a company but their decision to bow to apple and its BS.
Show less

Response from developer

Hello! We really appreciate you took the time to share your experience using Firefox. The app has been significantly improved since you shared your review with us. We hope you’ll try it again and let us know about your experience!

I mean....

Firefox is a good browser depending on how you use it. In the newer updates it gets really frustrating to look up images. Instead of showing you the images like most browsers would, it shows you but when you click it, it takes you directly to the website instead of letting you look at the images. You would have to click the front to see it. To me this is frustrating, as an artist, I need to look up references to draw things, this leaves me with a huge disadvantage because I’m unable to directly see the image. Firefox also seems to switch from update to update at times, well for me at least. Say there was a new update for your device, or a new update for the app, Firefox would instantly go back to its old ways, which makes me hesitant to update my iPad because I want to have the freedom of looking at an image. I would appreciate if this problem was fixed in someway.... but I wouldn’t really suggest this browser if your soul purpose for it is to look at images.
Show less

Great app. Desktop is superior.

The app is great. Does pretty much anything I need to. UI is fantastic. Only issue is that some photos on website are inverted/negative coloured for no reason. This doesn’t happen on the desktop browser.

Much better than safari

Although it’s a shame Apple doesn’t allow web browser apps to use their own rendering engine. Apple destroyed the HTML select box drop down by turning it into that horrible scroll click thing which takes more taps to select items and harder to use. Apple really doesn’t want web browsers to shine because that would compete with their precious native apps.
Show less

Allow split reading (side-by-side webpages)

Overall, it performs as a solid browser. I do wish that side-by-side website reading would be allowed, as in Safari. The browser tends to reload tabs in the background -- unlike Safari -- which can be annoying when reading long pdfs (especially without side-by-side reading supported), or when switching apps.

I think it would be especially useful to have separate workspaces for personal, work, etc. like in the desktop version. This would be great in general and for shared devices.
Show less

Alternatives to Firefox