Silver Diner User Reviews

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  • Can’t complete order because of missing required option

    Trying to order a burger, the app says I must enter how I want my burger cooked but the screen menu does not provide a way to specify this information.
    This is new, I was never asked for this information in the past. (I could never specify how I wanted it cooked even before, what’s new is the requirement to provide the information without adding a way to do it)
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  • App has bugs

    App won’t let me reorder my last order. When I select “Order this again”, there’s a message saying “Please make a selection for ‘Meat’” but then immediately returns to the previous screen.

    So the only way to order is to start from scratch.

    As another reviewer indicated, there is a frequent occurrence of missing items in my order. They’re always happy to correct the order and give me a voucher for next time but it’s frustrating and lengthens the time between orders.
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  • E

    App is convenient only option is that tempeh bacon isn’t available as a meat option when ordering breakfast meal.
  • Really frustrating

    I’ve tried to use the app no fewer than 5 times. It RARELY works unless all I want to do is get the number for the nearest SD and place an order over the phone. Hardly the point or an app.
  • Poorest customer service

    I have made more then 60 visits but when you go as one person waiters don’t really pay any attention on you . Just through food on your table and give you a bill even you don’t finish food yet . Poorest customer service , portion of food is less and prices are really high. Good bye silver dinner . App deleted.
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  • No Text Field or Options for Certain Customizations

    The app is great but basic. It needs a field for “extra” or the ability to request extra condiments like ketchup, mustard, mayo, pickles etc.
  • Poor FollowThru

    My order was incomplete though the ticket charged all of the original order. Moreover, the food was cold! And the fries were like cardboard.
    The cake was turned sideways in the bag and therefore resembled trash.
    All-in-all extremely disappointing!
  • Love the food and love the app

    The app is user friendly. The food is delicious and we are all excited to have the opportunity to support one of our local diners. The quality of the ingredients is great.
  • Missing items from my order

    I guess it was my fault for not checking before I left, but items were missing from my order. It was very disappointing, as this has happened before.
  • UNDER SEASONED X 2

    Second time ordering the liver and both times it was very under seasoned. Just basic salt and it would have been close to what I get at the Fairfax location near work. Also the onions were not the thin caramelized onions that is the star of this dish. Big piece of onions were just BLAH. Buffalo wings had no kick. Almost like the sauce was just thrown on. A few minutes under the broiler to help the sauce stick would have helped. My order should have been ready in 15 minutes and it took over 40 minutes to come out. I may have to take the drive from Waldorf to Fairfax to have my expectations met.
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