Silver Diner User Reviews

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Leave a Review Silver Diner
  • Finally improved!

    The newest update is long awaited and a MUCH improved for delivery. It’s totally revamped and easy to use. Thank you finally!
  • Needs deletion

    In your new and improved app, don’t ask for so much personal information. My address is none of your business, nor is the year of my birth.

    Obviously, “you people“ who created this worthless app or not monitoring the reviews, because you’ve made zero improvements.

    Perhaps the Silver diner people need to remove you “app people“ from their menu.
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  • No order tracking, food delivered 1 hour late

    After I placed an order, the app did not lead me to the DoorDash app like it normally does. I called the restaurant who said the food has been sitting for 30 minutes, is cold, and the delivery guy just arrived. She said she would remake the food and it will be late. The app has no phone number to call to request status and my order does not appear in DoorDash because there was a problem with transferring the order to that app. So the food was delivered one hour late.
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  • Disaster

    I have a Silver Diner card. I can't register with an existing card (asks me to sign in and the wants me to register my card, over and over again), and I can register for the mobile-only app because my email is--duh--already in use. Our waitress tried to register me and gave up in frustration, and I've tried multiple ways. Not a good way to support your long time, loyal customers!
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  • Needs more options

    I understand that the menu will not be exact. But you should have a box where you can input specific instruction in what changes we would like in the order. This is extremely restrictive. Good start though - I rather call to make sure my order is right.
  • Registration problem and workaround

    I had the same registration issue. I ended up going to their web site and completing my registration there. Not intuitive but it does get me into the app. It does NOT have Wallet integration like the description page says. You also cannot erase non-required data like address. If you use white space (like a space), it will retain your current entry. I ended up putting a single character as my street address. When I viewed the menu, it shows the menu page and then disappears. This is one of the worst apps I've ever seen. Hopefully they will improve it since I hate having to carry their card.
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  • Useless for existing customers

    Great idea, horrible execution.
    My wife and I have used cards here for over a year. The app won't let us register our existing cards because our "e-mail is already in use". We can't register our email without a card number. We can't enter card number without a brand new email...
  • Effectively useless

    I downloaded the app and tried to register my card, but it told me my email was already registered. So I went to account recovery and tried to look up my account info and it said my email was unregistered. This app might work out for you, but it is completely useless to me.

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