Menu.am User Reviews

Top reviews

Customer service needs work

If you don’t speak Armenian or Russian, everything gets garbled. With competition so tight in the Yerevan market for delivery post-pandemic and other apps having broader range and better customer service, might be better off choosing an alternative.

Awful

The worse foos courier service in Armenian.

Worst

Placed an order at 5pm. As of 8pm, order had not arrived and received zero communication from the app or store. When I called customer service, they claimed they tried to call me to tell me that one item was not available, but they most definitely did not. Order was cancelled with no apologies. Worst customer service.
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Doesn’t allow adding credit cards

It doesn’t allow you to add credit cards! So it works with cash though

Won’t accept my credit card

Useless app

Horrible app terrible service

Food is always late and cold!
Sometime the order is canceled but they notify you 2 hours late. Don’t use it it’s better to call restaurants directly.

Bad service

I made an order, after 25 min or so i received a call from saying that they are overwhelmed and can’t deliver the order to me doors really!!!! Why accept the order from the beginning?

Not only that, the staff asked if i want total refund or bonus, i requested refund, she replied it will be after 24 hrs, seriously!!!
I think this is not a good service at all. They should know their capacity and accept orders only when they can.
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OK if you have no other options

The service works, but barely. Delivery is incredibly slow. There’s no way to live track where the delivery person is so you may wait for an hour or two with no idea where he is. If you have no other options, then the app is useful.

Poor service

Very BAD service
Needs improvement or GO OUT OF BUSINESS DONT DO BUSINESS IN ARMENIA

Complicated for tourists to use

It took me 45 mins to try all possible credit cards to place an order. They all failed!
Would be easier and faster to go directly to restaurant and eat there.

Very disappointed

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