Worst , don’t buy
⭐ 1 STAR – Extremely disappointing and unprofessional experience
I strongly regret ordering from Aachho. My experience has been extremely frustrating from start to finish. I received a damaged dress, and despite repeatedly contacting customer support, I did not receive any proper response or resolution.
What is even more shocking is the complete lack of communication. I had to keep following up myself, while the support team simply kept saying that the “specialized team” would get back to me. No clear timeline, no proper contact person, and no meaningful solution.
I even shared all the required details and proof, yet instead of resolving the issue, I was left waiting. At one point, I was told that the order was already delivered, even though I had proof that it had only been dispatched the previous evening. This shows a serious lack of coordination and accuracy in handling customer orders.
Customers should not have to chase a company repeatedly for a damaged product they paid for.
The quality of customer service is extremely poor, communication is frustrating, and the way complaints are handled is unacceptable.
Think twice before ordering. A beautiful website and good-looking products mean nothing if the company cannot take responsibility when something goes wrong.
Very disappointing experience. I would not recommend Aachho. ⭐
I strongly regret ordering from Aachho. My experience has been extremely frustrating from start to finish. I received a damaged dress, and despite repeatedly contacting customer support, I did not receive any proper response or resolution.
What is even more shocking is the complete lack of communication. I had to keep following up myself, while the support team simply kept saying that the “specialized team” would get back to me. No clear timeline, no proper contact person, and no meaningful solution.
I even shared all the required details and proof, yet instead of resolving the issue, I was left waiting. At one point, I was told that the order was already delivered, even though I had proof that it had only been dispatched the previous evening. This shows a serious lack of coordination and accuracy in handling customer orders.
Customers should not have to chase a company repeatedly for a damaged product they paid for.
The quality of customer service is extremely poor, communication is frustrating, and the way complaints are handled is unacceptable.
Think twice before ordering. A beautiful website and good-looking products mean nothing if the company cannot take responsibility when something goes wrong.
Very disappointing experience. I would not recommend Aachho. ⭐
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This is a fraud brand
I have oredered dress with an offer of buy 1 get 1in january 2026.I purchased by pre paid iption and paid in full but i received only 1 product out of 2. Till today(October 2026) i have not received the 2nd product inspite of several complaints over mails and app. There is no option for customer support over call and this makes it pathetic. There is only chat option on app where you can talk to an AI with no solution . Aacho brand kept my money and my product as well. I suggest not to choose this. Till today i kept its app in a hope that either my money will be returned or my product will be received but neither of it happened. In the app its shows out for delivery and then returned but no delivery boy contacted me for 2nd undelivered product. For the first one it came easily but why not the other one. They are thieves.
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Worst one
One of the worst online shopping experiences I’ve had. It has been a month, and my suit still hasn’t been delivered. Now my order is being returned even though I never requested a return and received no call from the delivery person. How can you return an order without even contacting the customer?
Customer support is completely unhelpful. Whenever I ask for assistance, I’m directed to one email address after another, with no actual solution. The app now says I’ll receive my refund only after they get the parcel back. Why should I keep waiting for my money when I neither received the order nor requested its return? My order was shipped through Shadowfax, and the delivery delays have been extremely frustrating. Please take responsibility for your delivery partners and resolve customers’ complaints. If you still choose to order, my advice is to choose cash on delivery. Don’t let the extra 5% discount persuade you to pay in advance. Based on my experience, that discount is simply not worth the stress of chasing your order and refund.
A catalogue of suits and promotional offers means nothing without reliable delivery and proper customer service. This experience has been completely unacceptable and deserves a formal consumer complaint.
Customer support is completely unhelpful. Whenever I ask for assistance, I’m directed to one email address after another, with no actual solution. The app now says I’ll receive my refund only after they get the parcel back. Why should I keep waiting for my money when I neither received the order nor requested its return? My order was shipped through Shadowfax, and the delivery delays have been extremely frustrating. Please take responsibility for your delivery partners and resolve customers’ complaints. If you still choose to order, my advice is to choose cash on delivery. Don’t let the extra 5% discount persuade you to pay in advance. Based on my experience, that discount is simply not worth the stress of chasing your order and refund.
A catalogue of suits and promotional offers means nothing without reliable delivery and proper customer service. This experience has been completely unacceptable and deserves a formal consumer complaint.
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Extremely Disappointing Experience – Prepaid Order Not Delivered
I am extremely disappointed with Aachho. I placed a prepaid order almost two months ago, and I still haven’t received it. Despite repeatedly contacting customer support, I keep getting the same response that my issue has been “escalated to the specialist team” and that they will get back to me. It has been 30 days of hearing the same thing, with no actual resolution, update, or call.
I have also tried calling the numbers provided by their team, but I am unable to get through. When I asked for a refund, I was again given the same repetitive response.
This is not how a customer should be treated, especially when the order is already prepaid. I no longer want the product or any bonus points/credits—I simply want my money refunded.
Very poor customer service and a seriously disappointing experience. I would not recommend shopping from Aachho after this experience.
I have also tried calling the numbers provided by their team, but I am unable to get through. When I asked for a refund, I was again given the same repetitive response.
This is not how a customer should be treated, especially when the order is already prepaid. I no longer want the product or any bonus points/credits—I simply want my money refunded.
Very poor customer service and a seriously disappointing experience. I would not recommend shopping from Aachho after this experience.
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Very poor product and its fraud
No customer support, either they don’t send if they will send will send you cheap quality. I placed an order in December 20 25, after four months months they delivered cheap quality Lehenga with by sending many times emails. Finally, they said they will give me credit point. After returning the product again, I sent them mail many times. I gave a call on number which now coming temporary unavailable with the gift card issued again both a product which is very cheap quality. But this is something that at least I received and with that amount I placed order for three Suits, but these two are still in waiting waiting waiting time, let’s see where it will come and in which quality it will come. That is a challenge. Don’t face so many challenges. I request everyone, kindly don’t buy.
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