Don’t shop here
DO NOT ORDER FROM HERE
Do not buy from them
Disappointed
Love the Styles, App is Fine, but…
I LOVE the styles, in fact out of all the small boutiques, this one has my favorite styles. I’ve loved watching them grow as a small business (I also have a small business-and fully support the industry and boss babes).
I have been shopping with them since before they even had comment sold, let alone an app. And the app has made ordering convenient/efficient.
However:
I am sad that with the growth of the company, the overall policies and communication have seemed to waiver. I have never had any luck with ANY of my pre-orders, and asking any questions via email always leave me feeling like I did something wrong (even though to date, each has required a refund I was hesitant to even follow up on based on the prior emails).
I am currently waiting for two items that were either supposed to be an “instant turn around” or ready to ship early the next week from market (as it was NOT a made to order item).
There has been no communication about these items (they are not cheap) and when I’ve seen other ladies ask, which is the main reason I watch the lives now-in hopes someone else asks where the items are: they get a short, clearly annoyed, answer.
This is poor service for a small business that sells higher priced items, now.
And if I am scared to ask where the items I’ve been charged for are, It’s a sign it’s time to move on.
The mentality is almost very mLm LULAROE in that even an honest question is seen as negativity-and not tolerated.
This is my experience (I understand that it is NOT everyones).
But, just my honest feedback.
