Avoid if you’re going to P&J Live
As the title says, avoid if you’re looking to use this for P&J Live in Aberdeen.
Otherwise, app works fine and pretty decent UI.
Otherwise, app works fine and pretty decent UI.
Rubbish
you have to create an account to set up the app but it wont let you delete your account once you no longer need it!
App does not accept international phone numbers
Visitors to Aberdeen, don’t waste your time. For locals only, it appears.
Pointless
You’d be as well trying to book a taxi through an app for a supermarket, a game, gym whatever. I’m not for a moment suggesting that would be a reliable way to get a taxi in Aberdeen. It would be more reliable than these jokers though
Do the taxis actually exist? I think not.
First, international numbers aren’t accepted for verification, even though the option is provided (US/Canada/+1 dots not work). Second, even if you have a UK/+44 number, it’s impossible to get any response. My first attempt was just 1/2 a mile from the university. The app said 2 minutes to get a ride, but after two minutes I got a sms that no taxis were available. Tried it again up at the bridge and waited 5 minutes with no sms confirmation of anything, so I gave up and took the bus. The app looks pretty, but it’s pretty much useless.
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Buggy software
Will not accept US phone number
Does not work for US phone numbers
During the setup, when asking for a phone number, the app states that an invalid phone number was given even though the area code was correctly set to +1 (United States of America). Check out ComCab app instead.
USA Phone Number Will Not Work
As others have said, entering a U.S. phone number returns an error, even after changing the country code.
Utterly useless
Typing in legit addresses yet it doesn’t recognise any of them. Waste of time
Great customer service
I booked a taxi and everything was going great however my grandparents had booked a taxi so I attempted to cancel and it didn’t work so I emailed and within 1 minute they sorted it.
Thanks Amanda I will definitely use again
Thanks Amanda I will definitely use again
Poorly designed, bug-ridden and useless
Seemed like a good idea in the absence of Uber in Aberdeen…but it’s a poorly designed app of little use.
No reg number of car, no real-time location of your ride. You have to enter credit card when adding app but still need to pay after the ride. Tried to pre-book car only to get the ‘too busy’ message before app pretty much died. Ended up calling a cab.
No reg number of car, no real-time location of your ride. You have to enter credit card when adding app but still need to pay after the ride. Tried to pre-book car only to get the ‘too busy’ message before app pretty much died. Ended up calling a cab.
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Does not work
American phone number claims it’s not valid.
Don’t use
Absolute crap. Used to book taxi in advance to get to station and job not assigned. After waiting a while to check my job was booked, tried to cancel multiple times but it wouldn’t allow it. Avoid this app. Phoned rainbow city taxis instead and got a booking with text confirmation in seconds with a very polite person on the phone. Don’t use this app!
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Terrible service, deleted the app
I had booked a taxi to take us to a wedding on the app which turned up on time and everything was fine. We then booked a taxi for the way home. When it came to the time we were going home the app had cancelled the taxi. We phoned to ask why and we were told we must have cancelled it and that they have no control of the app. The woman was very rude on the phone and said they had no drivers and when I asked what to do as we were now stranded at a hotel in middle of nowhere she said try someone else and hung up!!
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Don’t Download
App is useless booked a taxi to pick me up after a night out booked it in plenty of time (12 hrs before hand) to pick us up. Finally arrived at the meet up point with 20 minutes before pick up time after my boyfriend helped me get there after getting my drink spiked, taxi didn’t show up boyfriend phoned them to ask where it was and explained i might of been spiked so will need to get home, rude guy on the phone said they don’t let anyone book for early hour deliveries and hung up, when I have used this app once before and had no issues, they are utterly useless and never recommending this company to anyone.
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Cancelled twice, first time with no explanation
“A driver will be assigned shortly” then the booking is just cancelled with an aggressive text sent to your phone from a random cell phone number: SORRY NOT AVAILABLE
Just don’t waste your time with this app, just either call Rainbow or cross your fingers we’ll see real competition in the taxi market with technological innovation.
Just don’t waste your time with this app, just either call Rainbow or cross your fingers we’ll see real competition in the taxi market with technological innovation.
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Unusable
American number results in a validation error
Map
Tried booking a taxi to get to work tonight and the map keeps putting me somewhere in England for my pick up and not in Aberdeen.
Credit Card taxi availability
Wouldn’t accept credit card details.
No taxis available when called.
No taxis available when called.
App does not work
Poor app and shoddy service on the phone Had to call back in as they had not set up properly so effectively had to rebook Poor service
