Left cell phone in car
Upon my drop off location he was nice enough to return it too me. I did frantically reach out to one of your AC drivers at the ferry drop off location he refused then I moved into another AC driver in front of him she was able to trace the car and # and get my cell phone back to me. That was a very narrow 20 minutes margin before I had to leave another big thank you to the driver! Huge thank you to the nice blonde lady who reached out!!!!
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Driver talking on the Phone!
"Everything was great; however, the driver was talking on the phone during the ride. Please be mindful, as this is a health and safety concern. Remember that in BC, one of the restrictions when holding a driver's license is not using a cellphone while driving, as it can lead to distraction and potentially cause an accident."
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Unprofessional app
The app is clearly a turn key solution that is used by AC Taxi - which is perfectly fine, except that they have done the bare minimum to set it up. Even the confirmation emails that are sent when booking a trip contain placeholder images.
The app works, but it really could use the bare minimum of attention to make it feel less amateurish.
The app works, but it really could use the bare minimum of attention to make it feel less amateurish.
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Don’t even bother installing it.
Undoubtedly, this app stands as a prime example of the most disappointing taxi applications I have ever encountered. The experience of waiting for a cab for a mere 15 minutes, only to have it inexplicably canceled, is nothing short of exasperating. Astonishingly, I've endured this ordeal not once, but twice, within the span of a month. Coupled with the abysmal customer support that fails to provide any meaningful assistance, I find myself compelled to part ways with this application and have chosen to delete it from my device. This leaves me with absolutely no doubt that installing it would be a grave mistake.
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Ease of use is excellent
Easy to book and easy to pay. App works flawlessly.
