Accounting App User Reviews

Top reviews

Great app

Super user friendly and slows you to work on your phone

Excellent app for small Businesses/Companies

I started using the Zoho Invoice app since 2020 and it has really help me as an accounting Cloud software. It come with very intuitive features and easy to use which can boost your productivity and helped me have a detailed clue of my income , expenses and I could forecast my future . Very good for solo and small business
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Ms

Whilst the app has worked well for me for several years, it is now glitching. When I send an invoice and add an extra person to send it to it doesn’t approve it and is constantly cycling around and thinking but coming up with nothing

Aún me estoy acostumbrando, se ve interesante

He comenzado el proceso, apenas a ver qué tal me va

Sistem

Mantappp sangat membantu

É muito promissor

Se arrumarem os bug que atualmente venho enfrentando o app vai ficar excelente, ele oferece tudo que uma empresa pequena precisa, no entanto, quando você começa alimentar a app de fato ele começa a travar os relatórios não saem o que dificulta muito

Response from developer

Olá, Agradecemos seu valioso feedback. Após verificação, constatamos que o aplicativo está funcionando conforme o esperado, sem problemas. Para nos ajudar a investigar melhor o problema, entre em contato conosco pelo endereço "support+mobile@zohobooks.com" e forneça mais detalhes sobre o problema que você está enfrentando. Se possível, inclua os passos para reproduzir o problema, juntamente com capturas de tela ou gravações da tela. Essas informações ajudarão nossa equipe de suporte a investigar o problema com mais eficiência e a fornecer a assistência adequada. Disclaimer: The above was translated using an internal translation tool and we apologize for any error in the translation.English version of the reply: Hi, Thank you for your valuable feedback. Upon checking, the app is working as expected from our end without any issues. To help us investigate this further, please reach out to us at "support+mobile@zohobooks.com" with more details about the problem you're facing. If possible, include the steps to reproduce the problem along with any screenshots or screen recordings. This information will help our support team investigate the issue more effectively and provide you with the appropriate assistance.

Happy with user friendly service

The app is user friendly even on the free plan. Syncs well with my mobile device and personal computer. Makes invoicing a simple task one can do on the go.

Crash immediately upon going to Reports tab

Please FIX THIS ASAP!!

Amazing app

Highly recommended this app makes life easier

Great software

I really like using this software.

Books

Very easy but need payroll options

Response from developer

Hi, Thank you for your feedback! We're delightful to hear that you find our app very easy to use and fulfils your need. We would like to inform you that the Payroll feature is currently unavailable in the Zoho Books Australia edition. However, we do plan to include the Single Touch Payroll option in Zoho Books in the future, though we cannot commit to a specific timeline at this stage. We will keep you updated on any progress. In the meantime, we support alternative options for tracking payroll data in Zoho Books Web App (link: https://www.zoho.com/au/books/): 1. Employment Hero Integration: This integration (formerly KeyPay) enables direct payroll tracking, allowing you to record payroll costs, including earnings, taxes, allowances, and reimbursements, as journal entries in Zoho Books. For detailed setup instructions, please refer to our Help Document (link: https://www.zoho.com/au/books/help/integrations/keypay.html). 2. Cloud Payroll Extension: Available under Settings > Marketplace, this extension offers an additional method to track payroll data. If you have any further questions, feel free to reach out to us at support+mobile@zohobooks.com—we're always here to help!

Potenzial aber kompliziert, teuer und bugy.

Books selbst überzeugt grundsätzlich aber:

Man wir von unzureichenden systemseitigen Voreinstellungen und Anleitungen ins kalte Wasser geworfen.

Im Standard Tarif kann man keine Sachanlagen buchen!

Alleine die Grundeinstellungen, Verknüpfen, Steuervoreinstellungen etc benötigen die Hilfe durch Support und Buchhalter mit viel Elan.


Profis mit Experimentierfreude sind hier gut aufgehoben, aber auch hier gibts wahrscheinlich bessere etablierte Programme.


Als Quereinsteiger definitiv Finger weg! Ohne Buchhalterisches Wissen checkt man wenig auf Anhieb und ruiniert sich.

Nach 2 Jahren sinnlos bezahlen hab ich meinen Account gelöscht und bei einem neu erstellten komme ich halbwegs klar.

Ich bin vielleicht bei 70% Wissen zu Zoho Books angekommen und Schuster das jetzt halbwegs zusammen dass mich das Finanzamt nicht auffrisst.

Durch spätere Recherche musste ich erfahren dass Odoo.com die perfekte Alternative ist, günstiger und besser.
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Response from developer

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, so detailliertes und offenes Feedback zu geben. Es ist klar, dass Ihre Erfahrung erheblichen Aufwand erfordert hat, und die Herausforderungen, die Sie im Zusammenhang mit Systemgrenzen, abonnementsbasierten Funktionen, Standardeinstellungen und der Lernkurve beschrieben haben, sind völlig nachvollziehbar. Zoho Books ist darauf ausgelegt, Unternehmen mit unterschiedlichen Kenntnissen im Bereich Buchhaltung zu unterstützen, und wenn die Einrichtung oder der Zugriff auf Funktionen nicht intuitiv erscheint, kann dies den täglichen Betrieb schwieriger machen als erwartet. Ihre Anmerkungen zur Buchung von Sachanlagen im Standardplan, zu Steuervoreinstellungen und zur Abhängigkeit vom Support heben Bereiche hervor, in denen die Benutzererfahrung verbessert werden kann, insbesondere für Nutzer, die ohne vorherige Buchhaltungserfahrung einsteigen. Es ist ermutigend zu hören, dass Sie weiterhin das System erkunden und begonnen haben, alles zusammenzufügen. Gleichzeitig sollte kein Benutzer das Gefühl haben, dass der Prozess überwältigend oder riskant ist. Wir würden uns freuen, Ihre Einrichtung zu überprüfen, empfohlene Best-Practice-Konfigurationen vorzuschlagen und Ihnen helfen, Ihren Arbeitsablauf zu vereinfachen, damit alles überschaubarer wirkt. Wenn Sie dafür offen sind, können wir uns auch mit Ihrem Buchhalter in Verbindung setzen, um den Prozess abzustimmen und sicherzustellen, dass Zoho Books besser zu Ihren Anforderungen passt. Für jegliche Unterstützung oder Vorschläge können Sie sich gerne unter support+mobile@zohobooks.com an uns wenden. Disclaimer: The above was translated using an external translation tool and we apologise for any error in the translation. English version of the reply: Hi there, Thank you for taking the time to share such detailed and candid feedback. It’s clear that your experience has involved significant effort, and the challenges you’ve described around system limits, subscription-based feature availability, default settings, and the learning curve are completely understandable.Zoho Books is designed to cater to businesses with varying levels of accounting expertise, and when the setup or feature access does not feel intuitive, it can make day-to-day operations more difficult than expected. Your comments about fixed asset posting in the Standard plan, tax defaults, and reliance on support highlight areas where the experience can be improved, particularly for users transitioning into accounting without prior background.It’s encouraging to hear that you’ve continued exploring the system and have started to piece things together. At the same time, no user should feel that the process is overwhelming or risky. We’d be happy to review your setup, suggest best-practice configurations, and help simplify your workflow so things feel more manageable.If you're open to it, we can also connect with your accountant to align the process and ensure Zoho Books fits your requirements better. For any assistance or suggestions, feel free to reach out to us at support+mobile@zohobooks.com.

Very Convenient

I love it

Simple and Complete

Love the simplicity while still having everything you need. Way better than QB. No app errors to date. Would recommend trying

My business is in my phone

I can easily run my business just from my phone, which gives me the freedom to work from anywhere.

Response from developer

Hi, We really appreciate the time you took to write such a lovely review! We are glad to know that you have found our app easy to use. If you have any suggestions for Zoho Books, please drop an email to ”support+mobile@zohobooks.com” and we would love to get in touch with you.

Excellent

The best all round software for businesses. Has everything I need and more.

User friendly

Switched from QB to Zoho, the app is working better!

Charts

I would love to see more charts for the reports as well even online on the website as well and it would be nice if you could customize the colors of them instead of blue and orange red green maybe even a yellow for pending on the payments etc green not overdue or paid red overdue on both and yellow payment pending awaiting release would be nice on both the app and web on the main charges for bills and outstanding invoice thanks
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Still can’t access multiple instances of Zoho

I run multiple companies and have been using Books since 2016.
I am totally frustrated with lack of development of the mobile app. It’s absolutely fine if you only run one business on one instance of Books. However if you run multiple companies using Books on totally separate instances of Zoho, it’s impossible on the mobile app to switch between organisations in a similar fashion to that that can be achieved with Mail or Connect for example.
Come on Books team time to get this sorted once and for all.
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Response from developer

Hello, We are sorry to hear that you are facing difficulties in switching between Zoho accounts. Implementing the feature to switch between Zoho Accounts is in our road map and we will be providing this in one of our future updates. For now, you can check out our Zoho OneAuth app which will make it easier for you to switch between accounts. All you have to do is to add all your Zoho Accounts to Zoho OneAuth app and when you want to switch the account, you can sign out from the current account in Zoho Books iOS app and tap on sign in to choose between the accounts added in the OneAuth app. If you require any assistance or have any suggestions, please don't hesitate to reach out to us at "support+mobile@zohotest.com". We will be happy to assist you.

Best for small business

So many features. A wonderful app