Accounting App User Reviews

Customer Experience

Positive experience82.5% of reviews
Neutral5.8% of reviews
Negative experience11.7% of reviews

~ Based on 554 written reviews from the US App Store.

Is Accounting App Safe?

Accounting App - Zoho Books appears safe based on user ratings. AppsHunter Safety Score for Accounting App is 96/100.

This assessment is based on 5,018 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 5,018 App Store ratings for Accounting App.

Is Accounting App Legit?

Accounting App - Zoho Books appears to be a legitimate app. AppsHunter Legitimacy Score for Accounting App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wobbly start

Support seemed quite slow at first but have now finally resolved the issue. Will try the free version for now with the aim to upgrade further down the line.

Excelente

Muchas gracias a la empresa por crear una aplicación para los que que están comenzando

Works ok, MOST of the time, but not always

Been using Zoho Invoice and now Books for quite a while. When using on a computer and browser, it all u usually works properly. However, the iOS/iPadOS app leaves a lot to be desired. First, it’s very buggy/crash prone on the iPad, and second there are features missing from the app that the website has and the features that are present do not always work properly such as expense categorization.
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The Best Accounting App I’ve Used

I’ve had a fantastic experience with Zoho Books, and the Zoho Books app has been an absolute lifesaver. It’s incredibly easy to use, making it simple to manage invoices, track expenses, and stay on top of my finances wherever I am. The mobile app is fast, reliable, and gives me everything I need on the go without having to sit at my desk. It has saved me so much time and made running my business far more efficient. If you’re looking for accounting software that’s powerful, user-friendly, and backed by a great mobile app, I highly recommend Zoho Books!
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Great app

Super user friendly and slows you to work on your phone

Excellent app for small Businesses/Companies

I started using the Zoho Invoice app since 2020 and it has really help me as an accounting Cloud software. It come with very intuitive features and easy to use which can boost your productivity and helped me have a detailed clue of my income , expenses and I could forecast my future . Very good for solo and small business
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Ms

Whilst the app has worked well for me for several years, it is now glitching. When I send an invoice and add an extra person to send it to it doesn’t approve it and is constantly cycling around and thinking but coming up with nothing

Aún me estoy acostumbrando, se ve interesante

He comenzado el proceso, apenas a ver qué tal me va

Sistem

Mantappp sangat membantu

É muito promissor

Se arrumarem os bug que atualmente venho enfrentando o app vai ficar excelente, ele oferece tudo que uma empresa pequena precisa, no entanto, quando você começa alimentar a app de fato ele começa a travar os relatórios não saem o que dificulta muito

Response from developer

Olá, Agradecemos seu valioso feedback. Após verificação, constatamos que o aplicativo está funcionando conforme o esperado, sem problemas. Para nos ajudar a investigar melhor o problema, entre em contato conosco pelo endereço "support+mobile@zohobooks.com" e forneça mais detalhes sobre o problema que você está enfrentando. Se possível, inclua os passos para reproduzir o problema, juntamente com capturas de tela ou gravações da tela. Essas informações ajudarão nossa equipe de suporte a investigar o problema com mais eficiência e a fornecer a assistência adequada. Disclaimer: The above was translated using an internal translation tool and we apologize for any error in the translation.English version of the reply: Hi, Thank you for your valuable feedback. Upon checking, the app is working as expected from our end without any issues. To help us investigate this further, please reach out to us at "support+mobile@zohobooks.com" with more details about the problem you're facing. If possible, include the steps to reproduce the problem along with any screenshots or screen recordings. This information will help our support team investigate the issue more effectively and provide you with the appropriate assistance.

Happy with user friendly service

The app is user friendly even on the free plan. Syncs well with my mobile device and personal computer. Makes invoicing a simple task one can do on the go.

Crash immediately upon going to Reports tab

Please FIX THIS ASAP!!

Amazing app

Highly recommended this app makes life easier

Great software

I really like using this software.

Books

Very easy but need payroll options

Potenzial aber kompliziert, teuer und bugy.

Books selbst überzeugt grundsätzlich aber:

Man wir von unzureichenden systemseitigen Voreinstellungen und Anleitungen ins kalte Wasser geworfen.

Im Standard Tarif kann man keine Sachanlagen buchen!

Alleine die Grundeinstellungen, Verknüpfen, Steuervoreinstellungen etc benötigen die Hilfe durch Support und Buchhalter mit viel Elan.


Profis mit Experimentierfreude sind hier gut aufgehoben, aber auch hier gibts wahrscheinlich bessere etablierte Programme.


Als Quereinsteiger definitiv Finger weg! Ohne Buchhalterisches Wissen checkt man wenig auf Anhieb und ruiniert sich.

Nach 2 Jahren sinnlos bezahlen hab ich meinen Account gelöscht und bei einem neu erstellten komme ich halbwegs klar.

Ich bin vielleicht bei 70% Wissen zu Zoho Books angekommen und Schuster das jetzt halbwegs zusammen dass mich das Finanzamt nicht auffrisst.

Durch spätere Recherche musste ich erfahren dass Odoo.com die perfekte Alternative ist, günstiger und besser.
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Response from developer

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, so detailliertes und offenes Feedback zu geben. Es ist klar, dass Ihre Erfahrung erheblichen Aufwand erfordert hat, und die Herausforderungen, die Sie im Zusammenhang mit Systemgrenzen, abonnementsbasierten Funktionen, Standardeinstellungen und der Lernkurve beschrieben haben, sind völlig nachvollziehbar. Zoho Books ist darauf ausgelegt, Unternehmen mit unterschiedlichen Kenntnissen im Bereich Buchhaltung zu unterstützen, und wenn die Einrichtung oder der Zugriff auf Funktionen nicht intuitiv erscheint, kann dies den täglichen Betrieb schwieriger machen als erwartet. Ihre Anmerkungen zur Buchung von Sachanlagen im Standardplan, zu Steuervoreinstellungen und zur Abhängigkeit vom Support heben Bereiche hervor, in denen die Benutzererfahrung verbessert werden kann, insbesondere für Nutzer, die ohne vorherige Buchhaltungserfahrung einsteigen. Es ist ermutigend zu hören, dass Sie weiterhin das System erkunden und begonnen haben, alles zusammenzufügen. Gleichzeitig sollte kein Benutzer das Gefühl haben, dass der Prozess überwältigend oder riskant ist. Wir würden uns freuen, Ihre Einrichtung zu überprüfen, empfohlene Best-Practice-Konfigurationen vorzuschlagen und Ihnen helfen, Ihren Arbeitsablauf zu vereinfachen, damit alles überschaubarer wirkt. Wenn Sie dafür offen sind, können wir uns auch mit Ihrem Buchhalter in Verbindung setzen, um den Prozess abzustimmen und sicherzustellen, dass Zoho Books besser zu Ihren Anforderungen passt. Für jegliche Unterstützung oder Vorschläge können Sie sich gerne unter support+mobile@zohobooks.com an uns wenden. Disclaimer: The above was translated using an external translation tool and we apologise for any error in the translation. English version of the reply: Hi there, Thank you for taking the time to share such detailed and candid feedback. It’s clear that your experience has involved significant effort, and the challenges you’ve described around system limits, subscription-based feature availability, default settings, and the learning curve are completely understandable.Zoho Books is designed to cater to businesses with varying levels of accounting expertise, and when the setup or feature access does not feel intuitive, it can make day-to-day operations more difficult than expected. Your comments about fixed asset posting in the Standard plan, tax defaults, and reliance on support highlight areas where the experience can be improved, particularly for users transitioning into accounting without prior background.It’s encouraging to hear that you’ve continued exploring the system and have started to piece things together. At the same time, no user should feel that the process is overwhelming or risky. We’d be happy to review your setup, suggest best-practice configurations, and help simplify your workflow so things feel more manageable.If you're open to it, we can also connect with your accountant to align the process and ensure Zoho Books fits your requirements better. For any assistance or suggestions, feel free to reach out to us at support+mobile@zohobooks.com.

Very Convenient

I love it

Simple and Complete

Love the simplicity while still having everything you need. Way better than QB. No app errors to date. Would recommend trying

My business is in my phone

I can easily run my business just from my phone, which gives me the freedom to work from anywhere.

Excellent

The best all round software for businesses. Has everything I need and more.