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ACE Elite Prepaid

ACE Elite Prepaid

by Netspend Corporation

868 ratings
71 reviews
📊 Productivity
💰 Finance
Free

Details

Released
July 1, 2011
Updated
August 26, 2024

Features

Developer

Netspend Corporation
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❓5 answered
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📦w/o updates
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About

Manage your prepaid account on the go with this app. Easily check balances, view transactions, send money, and reload funds. It offers secure and fast account management, including loading checks via photo.

✓Check account balance and history
✓Send money to friends and family
✓Find reload locations
✓Load checks via photo
✓Secure account management
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What users say about ACE Elite Prepaid

Reviews of ACE Elite Prepaid are mixed: the Finance app is rated 4.7/5 from 868 App Store ratings. What users like most: great card, reliable and fast service. Top complaints: increasing transaction fees, buggy and unreliable app. Summarized from real user reviews.

Positive things

  • 💳Great card
  • 🔍Reliable and fast service
  • 💰Allows early access to paychecks
  • 🤝Loyal customer service
  • 📲Useful app features

Negative things

  • 💰Increasing transaction fees
  • 🐛Buggy and unreliable app
  • 🤖Poor customer support
  • 💳Unexpected fees and charges
  • 📥Mobile check deposit issues
See all reviews

What's New in ACE Elite Prepaid

6.8.1

August 26, 2024

We’ve done some backend tinkering to keep everything running smoothly—think of it as a digital spa day for our app! No changes to your features, just a bit of behind-the-scenes pampering. Update now and let the app keep being fabulous!

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User reviews

Most RecentHighest RatedLowest Rated

Horrible app!

This app is complete garbage!!
ADAce elite is dumb!!

Transaction fee increases?

I just got the secure message from elite app that the transaction fee will be $2.00 since Feb 21.
SSangJeenKim

Do not use this bank.

Ive been using this bank since 2014 only cause my mother needed to be able to send me money while she was working. Ive never had an issue up until it comes to customer support. On multiple occasions i would send money to my sister in law on facebook and the money would get taken out of my account. Only for the payment to stay pending for months or get cancled outright. But i never get the money back... ive sent multiple dispute clams only for them to deem nothing went wrong with the payment despite all the screen shots and emails providing clear evidence that my payments were cancled and the money did not return. So yeah nice to know that they really value their customers.(this is sarcasm)
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FF1lthyC4sua1

Great card

Love the service
Ppoon2982

Ace Elite

It’s my go to card for when I order off Amazon and any incidentals. I like the two days early payment also.
RRRaeBonn Reviews
See 66 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes and freezes

Bug

Account information not updating properly

Bug

Mobile check deposit not functioning

Bug

Login and activation issues

Bug

Compatibility problems with certain devices

Bug
✨

Requested Features

5 requests

Fingerprint/Touch ID login

Feature

Overdraft protection or credit options

Feature

Improved app performance and stability

Feature

Support for newer phone models

Feature

Faster mobile check clearing times

Feature

FAQ

What can I do with the ACE Elite app?

The ACE Elite app allows you to manage your prepaid account from anywhere. You can check your account balance and transaction history, send money to friends and family, find ACE Cash Express reload locations, and load checks directly to your account by taking a picture.

Is the ACE Elite app free to use?

Yes, the app itself is free to download and use. While the app is free, certain transaction fees and costs may be associated with the use of the card. Please refer to your Cardholder Agreement for specific details on these terms and conditions.

How does the mobile check loading feature work?

The Mobile Check Load feature allows you to deposit checks by taking a photo. This service is provided by First Century Bank, N.A. and Ingo Money, Inc. Approval for funding usually takes between 3 to 5 minutes, but can extend up to one hour. All checks are subject to approval by Ingo Money.

What are the security features of the ACE Elite app?

The app is designed to be secure, ensuring that your account information and transactions are protected. It provides a safe and reliable way to manage your prepaid account on the go.

Who is the ACE Elite app intended for?

This app is designed for users of the ACE Elite prepaid debit card. It's ideal for individuals who want a convenient and accessible way to manage their finances, transfer money, and perform other account-related tasks directly from their mobile device.