Ace Hardware Reviews: Is It Legit?

Customer Experience

Positive experience66.1% of reviews
Neutral4.5% of reviews
Negative experience29.4% of reviews

~ Based on 1,044 written reviews from the US App Store.

What users say about Ace Hardware

Is Ace Hardware Safe?

Ace Hardware: Home Improvement appears safe based on user ratings. AppsHunter Safety Score for Ace Hardware is 97/100.

This assessment is based on 412,721 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 411,695 App Store ratings for Ace Hardware.

Is Ace Hardware Legit?

Ace Hardware: Home Improvement appears to be a legitimate app. AppsHunter Legitimacy Score for Ace Hardware is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slow as molasses

Buggy AF

Pop up ads cause the app to stop

The pop up ads are annoying and they cause the app to stop working with a blurred background from the pop up. I’m already using the app, stop making pop ups.

Technically works but clunky

The biggest annoyance is inertia scrolling doesn’t work so you can’t “flick” a long list of products to quickly scroll through it. It only moves like one item at a time. The search isn’t very smart so for example if you search for laser measure, you get a lot of different types of tape measures mixed in right at the top. Then of course you can’t scroll through them easily. Everything is very busy visually. If you mistype a search or aren’t exactly sure what to search for, you can’t edit the search. You have to start over. Every. Single. Time. You can technically accomplish most tasks, it just won’t be pleasant.
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Best worker

Mayzie is a great worker she always helps me get my pokemon even when I am indecisive, she is patient and always happy to help!

Servicio

Exelente y profecional personal muy amables y conocen del tema

Super helpful

Helped use coupons!

App sucks, Ace Hardware awesome

Buying paint through the Ace Hardware app was frustrating from start to finish. I had to use the website just to add the exact paint I wanted to my cart, which defeats the purpose of shopping through the app.

To make matters worse, the app’s directions sent me to a completely different location, 30 minutes away from the store I selected for pickup. Yes, I could have double-checked the address in my order details, but I should be able to trust that the directions provided will take me to the correct store. What should have been a simple purchase turned into an unnecessary hassle.
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Exceptional Manager

Scotts Valley

Best hardware store.

Anything I need, they have it! Friendly staf!

Lots of good stuff 😁❗️

Friendly people and good help finding what I need.

Red $10 savings for spending $50

Less than 0.50 from $50 grabbed 3 separate items to make $50. ALL 3 not eligible for red savings. Why even bother?

OH MY GOD

I love it here! My local Ace, Hatchet Hardware IN DOWNTOWN TROY!! Is amazing?!

App doesn't work

I had two items in my shopping cart, very expensive items by the way. And the app just flashes on and off and on and off and on and off I reloaded the app three times it does the same thing I guess I'll buy my snow throwers somewhere else

Great gift ideas

More than your typical Ace Hardware items! Unique gifts clothing etc.

Great service

The help is so friendly and they greet you when you walk in the store. They know people are busy are are usually after one item and they direct you to that aisle. If they don’t have it in stock, they let you know if it can be ordered or what might be a possible substitute.

Long Neck

I ordered, called and spoke with Chelsie and she confirmed things, the gentleman that brought it out was super friendly. I love having an Ace so close, this is my first time using the all and I am very pleased

Helpful

Never disappoints me

Great app if ur Customer.

I always enjoy shopping ate Ace Hardware, ppl are friendly and you can fine one😂. Not like the big Stores.

Save money!

Easy to use and nice offers to save money!

Great app

Great app