Don’t do it!
I NEVER RECEIVED ANYTHING FROM THIS APP! Paid for over a year and never got the first gold bar. They gave me store credit when I cancelled my subscription and I haven’t received anything from that either.
They charge $$$ to cancel
The idea is good with poor, sketchy execution and a worthless app. There’s no visible progress on how close you are to getting physical gold, to find out when your going to get it you have to email and it’s days maybe weeks before reply. I just went to cancel my subscription cause I never know when my gold is coming or if my money is just going into the ether and they said it’s a $25 fee to cancel. Scam
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Status Bar Missing
Love the concept and am subscribed, I really wish the status of your next gold shipment was visible in the app. A simple status bar, instead of going to the website and trying to determine it.
Lacking communication and integrity
0 stars if I could. I was stupid and thought this service was a good way to start investing in precious metals and I paid the price. Just save up and buy gold straight up or on credit and pay your creditor back.
Non-delivery and unclear fees
I subscribed to the 2.5g plan for several months through this app. Despite recurring charges, I never received a shipment or tracking. After canceling before any shipment, the company cited a “shipping threshold” and withheld “processing” and a “cancellation” fee that were not clearly disclosed as non-refundable during sign-up. Communication felt evasive rather than solution-oriented. This app needs transparent terms, clear fee disclosures, and timely fulfillment. Until that’s fixed, I can’t recommend it.
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