Acumatica User Reviews
Customer Experience
~ Based on 63 written reviews from the US App Store.
What users say
Summarized from real user reviews of Acumatica. Based on 1.8K reviews and a 3.9/5 average, it highlights the 8 positives and 7 negatives reviewers mention most about this Business app.
Positive things
- 🚀Fast and responsive WMS system
- 🔒Seamless integration with Azure AD multi-factor authentication
- 👍Easy document uploads from mobile app
- 💡Customizable push notifications for business events
- 👍Great functionality for expenses, receipts, and AP Bill approvals
- 👍Extends Acumatica ERP customizations to mobile app
- 👍Capture signatures, attach photos, and add barcode scanning
- 👍Manage tasks, check contact/account activity, and access real-time data
Negative things
- 🐛Screens too small for warehouse operations
- 🐛Constantly freezes and crashes
- 🐛Glitchy, laggy, and not user-friendly
- 🐛Frequent login requirements and lost data
- 🐛Complicated and unintuitive interface
- 🐛Slow performance and long load times
- 🐛Inconsistent behavior across Android and iOS
Is Acumatica Safe?
Acumatica appears mostly safe based on user ratings. AppsHunter Safety Score for Acumatica is 78/100.
This assessment is based on 1,803 user ratings, with an App Store average of 3.9/5.
Safety Analysis
~ Based on 1,800 App Store ratings for Acumatica.
Is Acumatica Legit?
Acumatica appears to be a legitimate app. AppsHunter Legitimacy Score for Acumatica is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
What happened to the image upload crop option? Why do my uploads look like garbage now with all backgrounds? Bring the cropping back
Every update to fix 1 thing, crashes 3. Beta testing is a real thing. Try it.
Newest update makes this app unbearable
This is the absolute worst app to use and being commissioned in the field, this app specifically has taken money out of my pocket by making everything take longer, booting out my invoices multiple times, not able to keep price changes, not able to download calls or keep anything on my device to be faster, takes forever to load, takes forever to use, frequently experiences errors for every “feature”. If you push this on your company, be prepared to spend hundreds of thousands to get it mostly working but never working fully. Acumatica is the premier “early access” software for cloud based solutions, that is to say, it’s a gamble on if it works that day or not. We even had the joy of having the entire server go on maintenance during a standard work day. Choose Oracle
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App constantly crashes or kicks the techs back out to log in screen. You have to click through multiple selections to get to the calendar, When using the calendar from the app it always starts from the first day of the month and you either have to scroll through the entire month a few days at a time while it refreshes or go into another menu and select current day. Extremely annoying and poor operation for a scheduling tool for field techs.
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The latest update caused the automated warehouse operations screens to be too small to be usable. We use this every day, and now can’t ship with the app. Please fix ASAP!
Terrible platform
Slow, laggy, unnecessary clicks. Look elsewhere.
Don’t need to sign in every time
Locked out very frequently. It won’t allow you to get past the main screen if you get that far, it partially loads and freezes. It will quickly lock you out when manually entering your password as opposed to facial recognition. When it works is good.
Constantly giving me a error 404 code and constantly having to restart the app to get it to work. Not user friendly you have to constantly hit save unless you want write ups or time entry’s to get deleted. Terrible app would not recommend Sales force is definitely better.
Not user-friendly. Poorly arranged too many steps to do something.
This app is poorly designed overly complicated and glitches on a regular basis. Using the time card function it will randomly just change dates, that creates errors that paralyze all functionality.
Agree with all the reviews about it constantly freezing and being slow. I tried to call today and was told to basically pay them to get some customer service.
L’application est pas assez intuitive
Too complicated
I have to restart this app constantly and even then it freezes after I search for an account. Horrible app. Please fix!!
Company switched to Acumatica 3yrs ago. Constantly glitching out, requiring log in, automatically sending you back multiple screens to get back to one you were originally on, etc. Total junk, and a complete waste of time.
- after I enter notes on an appointment and click save, I might wait 10 seconds for the spinning circle to disappear. - sometimes it says another process has updated the record and my changes are lost. But then they are saved after all. Some of our Android users have the opposite problem - things appear to save but don’t actually. - when typing notes, the text box doesn’t auto scroll. So the text goes below the bottom of the screen, out of sight, and you have to keep scrolling down as you type. You can work around it by pressing enter 10 times beforehand to create blank space, but this is basic functionality, man.
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Overly complicated time entering for worked hrs especially on multiple hrs worked on different Jobs..or if combination of regular and straight time and multiple jobs
