Mmr
Must read if you’re considering this for your dealership.
I have also found that the VIN scanner on this tool is poor at best and has made many mistakes confusing the letters and numbers of a VIN. this could be why I have found that it has decoded engines and drive trains improperly. Because of this incorrect data I am forced to double check everything for accuracy vulnerable or make a costly mistake. It’s such a waste of time.
Long story short, I cannot trust this app tell me accurate decisions in a timely manner in an auction situation and since I can’t truly compare apples to apples even I am at my desktop this Appraisal tool and inventory management tool is poor at best. I have more examples but don’t want to waste any more of my time.
Response from developer
Thank you for taking the time to share your feedback about ACV MAX. We're truly sorry to hear that you've encountered difficulties with VIN scanning and accessing market comparisons. Your experience is important to us, and we'd love the opportunity to help resolve these issues. Our dedicated support team is ready to assist you. Could you please reach out to us at helpdesk@acvmax.com or call us at 877-378-5665? This will allow us to gather more details about the problems you're facing and assign a product specialist to investigate and find a solution. We genuinely appreciate your patience and the valuable insights you've provided. Your feedback helps us improve ACV MAX for all our dealers. We look forward to hearing from you and working together to ensure you have the best possible experience with our app.
