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Adani Electricity

Adani Electricity

by Adani Electricity Mumbai Limited

373 ratings
47 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • August 14, 2020
  • August 24, 2026

Features

Developer

Adani Electricity Mumbai Limited
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About

Manage your electricity account with ease. Pay bills, download statements, register complaints, and submit meter readings. Access your account securely with biometric login and track your consumption trends.

✓Easy registration and login
✓Pay monthly bills and security deposits
✓Download bill copies and account statements
✓Register and track complaints
✓Submit meter readings
✓Locate touchpoints
✓Add multiple accounts
Show original description

What users say

Summarized from real user reviews of Adani Electricity. Based on 373 reviews and a 4.4/5 average, it highlights the 3 positives and 21 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy bill payment (when it works)
  • 👍Convenient for busy users (when it works)
  • 👍Useful for multiple accounts (when it works)

Negative things

  • 🐛App frequently crashes
  • 🐛App freezes on startup
  • 🐛Login issues persist
  • 🐛"Something went wrong" error common
  • 🐛App not working abroad
  • 🐛Unresponsive customer support
  • 🐛Updates don't fix issues
  • 🐛"Quick Bill Pay" not working
  • 🐛"Report App Related Issue" not working
  • 🐛Advance payment unavailable
  • 🐛Historical bills limited to one year
  • 🐛Loyalty points not displayed
  • 🐛Rewards section empty
  • 🐛No provision for multiple accounts (contradicts other reviews)
  • 🐛Name change processing unclear
  • 🐛Password reset issues
  • 🐛Chatbot rudimentary
  • 🐛Difficult to change primary account
  • 🐛Security deposit message persists
  • 🐛Incorrect payment dues shown
  • 🐛No OTP for international numbers
See all reviews

What's New in Adani Electricity

4.7.4

August 24, 2026

Minor Enhancement and Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Logging issues

Always keep getting a popup that the link is down to try again later.
Kewlguy007Kewlguy007

Response from developer

Dear Customer, We would like to inform you that, due to security implementations, the application is currently not accessible from overseas locations.

Junk instead of Mobile App

This app has not worked for more than a year. Absolutely nothing works as one cannot log in using one the two given options - Account Number or Registered Mobile Number. After entering either information when login key is pressed, a pop up message "Something went wrong. Please try again later." This error has been a permanent feature of this app for more than a year despite 5 so called "minor bug fixes and enhancements" updates issued in 2025 and 2 in 2026. In case of problem with the app, there is a "Report App Related Issue" button which does not require log in. It takes to the next screen where one has to enter account number, mobile phone, email, category of problem, add description if issue and upload screenshot and click on Submit button. What happens next is familiar error message "Something went wrong. Please try again later." On log in screen there is another "Quick Bill Pay" button for existing customers which takes one to the next screen where account number and mobile phone are entered and pressing next button again pops up same error message. I can't call such an app nothing except JOKE. Apple should remove this app from App Store till it is really fixed. It is also poor reflection of Adani Group IT team's competence.
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GujjuchorGujjuchor

Horrid

Unable to login
Vamps1111Vamps1111

Response from developer

Dear Customer. Thank you for writing to us. If you are an existing user of the Adani Electricity app, you can log in using your 9-digit Adani Electricity account number or your registered mobile number to log in. On entering these details, you can log in using the PIN or via the OTP sent to your registered mobile number. In case your mobile number is not registered with us, you can enter your mobile number OR account number and click on the "Register" button. The next screens will guide you to create a login after entering the required details to validate your request. Hope this responds to your query.

Frustrating glitches, constantly freezes

The app hangs on the home screen regularly, making it impossible to use. The only way to fix it is to uninstall and reinstall the app every time, which is extremely inconvenient. Please fix this stability issue immediately.
Bimal_ShahBimal_Shah

Response from developer

We are unable to understand the specific problem faced by you. If you are facing any issue while using the app, please share details regarding the same via “Report App Feedback” option provided on the Login screen or in "My Profile Section". For any other issues, You can email helpdesk.mumbaielectricity@adani.com. We’ll be happy to help.

Have some problem with i phone16

When ever i want to login in this app it doesn’t open. Everytime i have to uninstall and install back then it open at first time then again i want to open the app it doesn’t open. I am using iphone 16 with ios26. I think app have some bugs. Please check
SagarBagweSagarBagwe

Response from developer

Thank you for your feedback. Please ensure that you do not have connectivity issues while using the app. In case you continue to face the issue, we request you please re-install the app and try again.

See 42 more reviews

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🔧 Utilities
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User experience

🐞

Reported Bugs

15 issues

App freezes on home/login screen

Bug

Constant "Something went wrong. Please try again later." error

Bug

App crashes upon opening

Bug

Unable to log in even with correct credentials

Bug

App not working outside India

Bug

OTP not received for international numbers

Bug

Advance payment service unavailable

Bug

Registered complaints not showing status

Bug

Loyalty points and rewards sections are empty/not working

Bug

Historical bills only available for one year

Bug

Security deposit payable message remains after payment

Bug

Payments not reflected, showing as outstanding

Bug

Issues with multiple account payments leading to incorrect dues

Bug

App stuck on the initial loading screen/logo

Bug

Forgot UID/pwd not working

Bug
✨

Requested Features

15 requests

Fix app stability and freezing issues

Feature

Resolve persistent login errors

Feature

Ensure app functions correctly when outside India

Feature

Improve customer support responsiveness

Feature

Make advance payment option available

Feature

Increase historical bill availability (e.g., 5 years)

Feature

Display loyalty points and rewards

Feature

Add support for international phone numbers for OTP

Feature

Provide clear status updates for online submissions

Feature

Improve chatbot functionality

Feature

Allow easier primary account changes

Feature

Fix persistent security deposit payable message

Feature

Ensure payments are reflected accurately

Feature

Add provision for managing multiple accounts

Feature

Improve UI for clarity on where to find features

Feature

FAQ

What can I do with the Adani Electricity app?

The app allows you to easily register and log in to your account, pay your monthly electricity bills and security deposits, and download payment receipts. You can also access bill copies for the past six months and account statements for twelve months, and opt for paperless billing.

How do I register a complaint using the app?

You can register complaints for 'No Supply' and 'Streetlight' issues directly through the app. The app also allows you to check the current outage status in your area, providing real-time updates on service interruptions.

Can I submit my meter reading through the app?

Yes, the app enables you to submit your meter reading along with a meter reading image. You can also check your meter reading history to keep track of your past readings and consumption patterns.

Is the Adani Electricity app free to use?

Yes, the Adani Electricity app is free to download and use. There are no charges for registering, paying bills, or accessing most of the features provided within the application.

What are the system requirements for the app?

To use the Adani Electricity app, you will need an iPhone running iOS 11.0 or above. Additionally, an internet connection such as GPRS, EDGE, 3G, or Wi-Fi is required for the app to function correctly.