Logging issues
Always keep getting a popup that the link is down to try again later.
Junk instead of Mobile App
This app has not worked for more than a year. Absolutely nothing works as one cannot log in using one the two given options - Account Number or Registered Mobile Number. After entering either information when login key is pressed, a pop up message "Something went wrong. Please try again later." This error has been a permanent feature of this app for more than a year despite 5 so called "minor bug fixes and enhancements" updates issued in 2025 and 2 in 2026. In case of problem with the app, there is a "Report App Related Issue" button which does not require log in. It takes to the next screen where one has to enter account number, mobile phone, email, category of problem, add description if issue and upload screenshot and click on Submit button. What happens next is familiar error message "Something went wrong. Please try again later." On log in screen there is another "Quick Bill Pay" button for existing customers which takes one to the next screen where account number and mobile phone are entered and pressing next button again pops up same error message. I can't call such an app nothing except JOKE. Apple should remove this app from App Store till it is really fixed. It is also poor reflection of Adani Group IT team's competence.
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Horrid
Unable to login
Frustrating glitches, constantly freezes
The app hangs on the home screen regularly, making it impossible to use. The only way to fix it is to uninstall and reinstall the app every time, which is extremely inconvenient. Please fix this stability issue immediately.
Response from developer
We are unable to understand the specific problem faced by you. If you are facing any issue while using the app, please share details regarding the same via “Report App Feedback” option provided on the Login screen or in "My Profile Section". For any other issues, You can email helpdesk.mumbaielectricity@adani.com. We’ll be happy to help.
Have some problem with i phone16
When ever i want to login in this app it doesn’t open. Everytime i have to uninstall and install back then it open at first time then again i want to open the app it doesn’t open. I am using iphone 16 with ios26. I think app have some bugs. Please check
Response from developer
Thank you for your feedback. Please ensure that you do not have connectivity issues while using the app. In case you continue to face the issue, we request you please re-install the app and try again.
