adidas User Reviews

Customer Experience

Positive experience65.5% of reviews
Neutral5.5% of reviews
Negative experience29.0% of reviews

~ Based on 3,763 written reviews from the US App Store.

What users say

Is adidas Safe?

adidas: Shop Shoes & Clothing appears safe based on user ratings. AppsHunter Safety Score for adidas is 98/100.

This assessment is based on 805,961 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 805,961 App Store ratings for adidas.

Is adidas Legit?

adidas: Shop Shoes & Clothing appears to be a legitimate app. AppsHunter Legitimacy Score for adidas is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Site very well designed

Best shopping site experience I have ever experienced. Easy and connects with my fitness app and earned points with ease. Thanks adidas!

Best Shoe App

I’ve used this app for years and Adidas has always made my shopping experience better with an easy app and being super efficient!

Why?

Why make me sign up for adiclub just to check out? Not ok…

MUCH DISAPPOINTMENT AND FRUSTRATION!!!!

At processing, I WAS NOT able to apply my AdiClub 25% voucher because it DID NOT give me the option. I will be returning items for a refund when delivered.

F2ndG

Adiclub best point system

Checkout Terrible ask for all kinds of information that I do not want to share

It took forever to get through the order process. After the fact you feel uncomfortable by allowing adidas to have access to all kinds of information and no trace what and how they sell you data. Crazy what they want to sell you a set of overpriced shoes online. Not going through this again.

Technology

This app always gives issues and it’s hard to enjoy the great prices.

Back to school

First time using App and it was not hard at all. Loves that they had several payment options
Will definitely use again thanks

Terrible App

The app, when it’s working correctly, is subpar at best. Most of the time it doesn’t work. Can advance to payment but doesn’t take any form of payment—payment button is greyed out or indicates “payment doesn’t work”. Items don’t always update as “out of stock” until you put them into cart. Terrible app! Tried multiple times to purchase on different dates and same problems.
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Adidas Head

I love the quality of adidas wear!

Me encanta

Es una buena marca y me encanta todoooo

No ,

I bought a product, and it was canceled a week later, they supposedly issued my refund but my money was never reflected

Solid app

Great app with great deals and prices for members

The best

My kids love it

Sadness

Two orders. Wrong size. Sadness. Crying. Disappointment

3 Stripe Life

I love everything about Adidas! The app, the prices, the quality, the choices, the attention to detail 🤟🏾

Excelente app

Súper amigable me encanta

Prime shipping

My item told me that I could get prime shipping if I logged into my prime account, but I couldn’t find any place to be able to do that. I would love a little more guidance in that! Thanks!

Terrible refund policy

I ordered a pair of shoes and they sent me something else. At the time of making the refund, I did everything that the Adidas representative told me to do, and instead of giving me an equivalent gift card they made me a refund, which I have not received to date. On multiple occasions, I contacted them through the app and they only told me that my refund is in process despite the business day having already passed and even a billing period having passed. They offered me a discount to make up for the wait and I haven't received anything. Terrible service that only seeks to extend the time to keep my refund money.
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Top draw app

Really good, easy to use