Terrible service
The app doesn’t work well. Multiple times getting locked out of the system as the 2 factor authentication does not work properly.
Multiple hours wasted attempting to restore access. At the end choosing to end the digital relationship.
Multiple hours wasted attempting to restore access. At the end choosing to end the digital relationship.
Horrible
App constantly crashes whenever you try to check your account. Can’t access my money when I need it, going to switch to a different bank over this. It’s been months and nothing has gotten better.
Great !!
The app works great and is easy to use!!
Somehow worse
This version of the app is not really information dense. I can only see a couple of transactions at a time because of all the padding and margins. It’s also annoying that I have to tap the Face ID button to login when I open the app.
Why.
They do ‘maintenance’ on the app at random time and it last longer than an hour preventing you from doing anything on the app including locking or unlocking card.
Not fond of new version of App
The old version of the App was more user friendly. It showed the account numbers when paying bills where this version where you may have multiples of same payer but different account numbers can only be seen when looking at the payees and not when actually going to pay bills which is very inconvenient and confusing. Also the older version showed pending transactions either going out or being received much better than current version. Please consider fixing these issues in next update. Thank you.
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This app is AWFUL.
This app update is awful. The app wasn’t great to begin with, but good grief. So disappointing.
Why did they change it?
They added more aesthetic features but being able to log in with Face ID or being able to view the amount in your account without logging in is gone. The least they could do is keep the features that made the app more likable. It also keeps my location open if I don’t actively close the app.
Broken
They unfortunately fell behind in updating their app, leaving Face ID broken when iOS 17 rolled out. To our surprise, they placed the blame squarely on Apple's shoulders. Even more disheartening, the mobile deposit function is now malfunctioning, consistently generating errors while reading check account information. It's almost as if they've mastered the art of deflecting responsibility. Here's hoping they can rectify these issues soon.
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App blows
Nothing can ever be easy when banking with adventure
mobile deposit feature got worse:/
everything about the app is great except with the last update, the mobile deposit feature for checks got significantly harder to use. it rarely takes the picture automatically and i usually have to struggle with it until it offers to allow me to take the picture manually. not as good as it used to be.
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It does the basics I need
I’m a contract worker and get a check or two in the mail each month. This app saves me a trip to the ATM to deposit it. It isn’t hard to set up for my own login credentials and has been reliable for several years, so I’m pleased with it.
Mobile deposit is horrible
The mobile deposit NEVER works and is the reason I will probably switch banks. Seriously fix this.
Mobile deposit
Mobile deposit never works
Worst APP
WORST APP DONT USE!!!!
Total junk
The mobile deposit works next to never. Call customer service and they are no help. Total and absolute junk.
doesn’t work
this app is so laggy and always tells me my transactions are denied but then will still transfer things???? very upsetting please fix this. i love being able to do things from my phone but not when it barely even works. literally so irritating
Miss the old app
Transferring money is a huge pain and doesn’t work half the time anymore. Plus the whole layout is more complex than it has to be. Old one was better.
Better than the old app
The only thing I miss from the old app is I could automatically transfer money from my checking to pay on my visa. I cant do that anymore i have to click on my visa then it logs me into my visa and then i gotta type in my routing/bank # then i can make a payment. Way simpler when you could automatically transfer with one or two clicks instead of this hoop jumping.
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