Terrible! Doesn’t work! *UPDATED*
*UPDATE*
As someone else said, log into your account on their website and reset your password. That fixes the app. Not sure why it says “server error” when it’s a password error. That said, I’m changing my rating to 3 stars because they still have a lot of issues with the app in general.
I’ve had the app and machine for a few years and while I love the machine, I HATE the app! I haven’t been able to connect to the app for months with it saying, “abnormal server.” I’ve tried everything and still nothing. The app is completely useless. Also, as others have said, landscape mode is frustrating and not needed. It’s also super annoying when it tells you to add food and you push the button that says, “remind me tomorrow” and it continues to beep at you all day. What’s the point of that option if it doesn’t work?! So until they fix their app, buying the more expensive wifi version of the garden is pointless and a waste of money.
As someone else said, log into your account on their website and reset your password. That fixes the app. Not sure why it says “server error” when it’s a password error. That said, I’m changing my rating to 3 stars because they still have a lot of issues with the app in general.
I’ve had the app and machine for a few years and while I love the machine, I HATE the app! I haven’t been able to connect to the app for months with it saying, “abnormal server.” I’ve tried everything and still nothing. The app is completely useless. Also, as others have said, landscape mode is frustrating and not needed. It’s also super annoying when it tells you to add food and you push the button that says, “remind me tomorrow” and it continues to beep at you all day. What’s the point of that option if it doesn’t work?! So until they fix their app, buying the more expensive wifi version of the garden is pointless and a waste of money.
Show more
Abnormal Server - fix that worked for me
I also kept getting the Abnormal Server error for weeks. I finally clicked on the icon to show the password that it was using and it was an OLD one! I entered my current password and the app has been working fine again. The error should have said “Invalid password”. I wonder if they used a very old backup on their server and many of our passwords got changed backwards. I also was getting alerts from the app even though it wouldn’t let me log on, which gave me hope that there was a solution. I hope this helps some of you. Otherwise, I love my AeroGarden and only wish the app kept a history of the alerts so I could view them in the app and that it could be viewed in portrait mode.
Show more
Great garden, Buggy App
I love my gardens, but this app and its support from aerogarden are terrible. I’ve been unable to launch and run this app for weeks and Aerogarden doesn’t do cellular based customer service, their text chat is automated and won’t send you to anywhere but their FAQ section, and I’ve emailed them and have to just sit back and wait for a response.
I’ve had great experiences up to this point but this app is currently a train wreck and I’ve been able to find no help or support to remedy the problem. I literally just had to stand on a chair to raise my gardens lights on a stacked farm 24 xl because I can’t do it from the app. It just keeps telling me “abnormal server” and sending me back to the login page.
I’ve had great experiences up to this point but this app is currently a train wreck and I’ve been able to find no help or support to remedy the problem. I literally just had to stand on a chair to raise my gardens lights on a stacked farm 24 xl because I can’t do it from the app. It just keeps telling me “abnormal server” and sending me back to the login page.
Show more
A plug and play garden, you say? The bustards pulled it off!
I’ve had my 9-hole AeroGarden for about 2 years now and it’s been great having fresh lettuce available for weeks at a time. I have tried some other methods of indoor gardening and this is by far the easiest. When my lettuce starts to shoot it’s so easy to pull everything, wipe it down, pop in some new soil sponge things and some seeds, and wait for new sprouts! It’s such a pleasure to watch grow!
I had great success with my original herb garden set (though the basil went out of control!!), then purchased a pack of plugs and various lettuce “container garden” compatible seeds and have been enjoying fresh salads throughout the year in my tiny apartment.
The 9 unit pods are too close together to reasonably grow 9 plants, I would recommend buying multiple smaller units so that you can give the plants more space:)
I had great success with my original herb garden set (though the basil went out of control!!), then purchased a pack of plugs and various lettuce “container garden” compatible seeds and have been enjoying fresh salads throughout the year in my tiny apartment.
The 9 unit pods are too close together to reasonably grow 9 plants, I would recommend buying multiple smaller units so that you can give the plants more space:)
Show more
Love the app
Nice way to monitor your gardens. I really like the display. Its easy to read. I like the reminders and i love that i can control my farms that are stacked so I don’t have to get a ladder to see the display, or adjust the lights. Not only are aerogardens my favorite hydroponics, company to deal with, but also have this great app. Been a fan for years and have several models, so easy to check on all my wifi gardens.
Show more
