Why affinity is good
Just got a job no monthly fees and it’s really easy to work with great bank
Check Deposits Challenging
Great app except for making a deposit by check. The auto image never works and manually images always say there is an issue, although they are never rejected it’s time consuming to get the images taken.
Great and easy.
Great service. Easy to move through online banking. And a great financial planner. Customer service is tops!
Love the Face ID
Thanks for making it easy!
Constantly glitchy
I don’t know how many times I’ve gone on the app and tried to access an account or a loan or my credit card bill only for it to freeze. Close, reopen, freeze. Really frustrating.
Awesome service
Staff are so helpful and supportive.
Good
The best app ever
Easy to use
Very convenient and helpful in my finances
Best bank I’ve ever had.
Honestly I don’t recommend much things to people, just because we are so different and I worry about people enjoying it then it’s awkward. But I 10/10 recommend this bank. Best people helping. They know you personally they are understanding helpful and want to see you grow. It’s a family feel and I will NEVER switch banks. I have used them for personal and business accounts. Highly highly recommend.
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Love Affinity Plus!
I love banking with Affinity Plus, I can’t imagine banking anywhere else. They’re always so friendly to talk to you on the phone and I really believe they have the best rates. I also love going online and being able to move my money to any account I need to, on my own.
Thank you, Affinity Plus!
Thank you, Affinity Plus!
Affinity Plus Federal Credit Union
The staff gives most helpful advice.
The best!
All aspects of affinity has been supportive and educational for me to continue to make good decisions and be successful!
Great App
Love the new mobile banking app. Tons of great features and easy to use.
The best bank
Affinity helps people regardless of the situation they are in. Excellent support from the employees and officials. They show professionalism and compassion.
Missing some user workflows
Do the devs/QA not use the app themselves? Why is it so hard to find scheduled payments? I once paid my personal loan twice because I couldn’t find if I had already scheduled any payments previously. Asked CS once and they gave me a whole path to go to just to find it. it shouldn’t be that hard.
:)
It’s a simple app to use
Great Staff
I am so grateful I switched to affinity. The staff is great and they have fair rates on their loans and credit cards. They are also active in our community and the rewards programs are pretty decent as well. they have continued to innovate through the years and they always provide great service and are super responsive if I lose a card. Yar!
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“SPECTACULAR BANK, DOESN’T EVEN COME CLOSE TO MY EXPECTATIONS!”
“They’ve guided me through the good times, and the rough times, and have held me above the water, always!! I sincerely appreciate all that they do,and for many others I have heard from 🙏🏼😇❤️!”
You guys know how to make a difference,so THANK YOU ALWAYS AND FOREVER!!!
You guys know how to make a difference,so THANK YOU ALWAYS AND FOREVER!!!
Works for your general banking, but currently is extremely broken
The app is working for basic banking. But when you start to look at investment opportunities and rates for different types of accounts, the links either do not work or are extremely delayed. When you try and select the contact us option, I can start a chat during business hours or call but the option to send them a message freezes the app. Until a further update currently I am not able to research or look into anything because even if I click on the link to look at let’s say certificates, it brings me to a completely unrelated page. But it takes five minutes to get to that page.
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Happy customer
I appreciate this smooth and intuitive approach.
