Frustrating
This new app is so frustrating. When I am trying to log into my business app, it will randomly force me to verify the app and will try to call my home phone or my business phone, both of which our landline’s. If I am not at home and or at work and trying to do some business I cannot. So frustrating.
Show more
Grateful
So appreciate the kindness and patience with me as I do my banking business with Gate City Bank.
Doesn’t work with VPN… Again
I’ve been using this app for a couple of years now and for the most part I’ve been very pleased with it. However from time to time when they perform an app update various portions of the app stop working if you’re using a VPN. With the latest update the app won’t even load with the VPN turned on. The website still seems to work but in the meantime the app has become useless since you have to disable your security for the app to work. I’m using the McCafee VPN with an iPhone 17 Pro Max
Show more
App review
I have to keep logging in every time I want to use the app. I’m now traveling and I have to verify my identity since I have to constantly sign in and I’m unable to. Good app good job 👍👍👍
Last update made it worse than ever.
I can’t do immediate transfers anymore which caused me to wind up with hundreds of dollars of NSF fees. I presume this was done on purpose by these scum bags. I talked to the bank and they would only refund 4 of them, so they basically stole $128 from me because they changed the app with no notice. Not to mention the app CONSTANTLY makes me verify my identity no matter how many times I click “remember this device.” Also, don’t bank on the app to EVER inform you you’re overdrawn. It legitimately will not tell you for 2-3 days. Again, I assume this is done on purpose to steal your money.
Show more
