Young blonde white male
The north Bismarck branch needs to fire the blonde haired kid, he acts like he’s not supposed to have any customer service skills. He’s messed up simple things with no clarity or accountability to his own mistakes. He does a poor job. I’ve dealt with him for 5 months with no improvement.
Making payments
You can not make payments online without have a checking account with FCCU. I got my truck refinanced and now I either have to go in to make a payment or switch banks.
Computers
The common every day customer should easily understand and be able to operate these computer systems. Not every person works this computer bull every day. Why does a deposit made after hours not show up in the account until the next operating day?
Ward West Fargo
Overall general service is outstanding every time I go in! Need to consolidate a High balanced Credit card, offered to get me a loan against my vehicle I own. Saved me 20% interest that I would have paid the. CC company. Helped me out in a bind, and I was done in 20 minutes with money in my account!
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Everything is Great but..
Ever since the newest update, the main screen doesn’t with my accounts doesn’t load properly. They accounts won’t load at all until another tab is clicked on, and then gone back to the accounts. It’s quite annoying.
