에이지알 User Reviews

What users say

Top reviews

App won’t find my device

I like the X2 device, but this app does not see the device. I cannot add my device to the app to use the dual mode. Very unfortunate. I have followed all of the troubleshooting advice, I can see the bluetooth icon on the device. Still no progress.

App has potential. Pro x2 NOW available

6/20/26 update: Pro x2 was added to the latest update of the App. I’m enjoying trying out the AI treatment plan features now. Thank you!!

Previous: Not sure if it’s a USA app issue, but the Pro x2 isn’t available yet despite what the included leaflet said. Will watch YouTube tutorials in the meantime. Looking forward for to future app updates.
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Won’t connect to devices

Won’t connect to devices difficult to get customer support

ДОБАВЬТЕ, ПОЖАЛУЙСТА, РУССКИЙ ЯЗЫК

Приложение супер, но отсутствие удобного языка немного расстраивает..😔

Not working

Unfortunately, there is absolutely no chance to use the app cause it cant even log you in, neither via apple id, nor with google. Its a shame that i cant use 1 mode without all these stuff like installing special app, trying to log in and etc ((( Why hide a violet mode in app?!

No Booster Pro X2 option

I bought the Booster Pro X2 for my wife. After downloading the App when registering my device or adding a device the Booster Pro X2 is not an option.

No uk rewards

The app is only usefull if you want to track usage. Only set up for certain countries. There are a couple of games you can play to win points to receive a free item which takes a few weeks at least from what i’ve read, byt its a waste of time as they wont post to uk

Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

使用時間とレベルが正確じゃない

ブースタープロを接続して使用しています。
初めの数日間は問題なかったのですが、1週間ほど使ってると、レポートの使用時間とレベルがあり得ない数値になりました。(レベル7、10分など)
他のレビューを見ると、同様の症状が少なくとも1月から改善されてないようです。
私は使用時間よりは毎日やってるか、どのモードを使ったかがわかれば良いのですが…。

→訂正。やってないモードもあり得ないレベルと時間でやってたことにされ、50分もやってた記録が入ってました。これは困ります。
データ同期するタイミングなどの問題でしょうか?電源が落ちる時にデータが送られてるみたいですが。

●以下要望です。
レポートの画面のデフォルトが「時間」表示になっていますが、何時間おきにやるものでもなく、何曜日にやったか、エアショットモードを3日おきにやってるか、の確認をしたいので、表示は「日」にして欲しいです。あるいは、設定で好みに固定できるようにして欲しいです。

なお定型分のコピペでの返答は不要です。
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Response from developer

こんにちは、MEDICUBEです。ご不便をおかけしましたこと、心よりお詫び申し上げます。 より良いサービスをご提供できるよう、今後も最善を尽くしてまいります。 追加のご不明点がございましたら、アプリ内のヘルプラインまたはmedicube.jp@apr-in.com までご連絡くださいませ。 迅速に対応させていただきます。 ご理解のほど、よろしくお願い申し上げます。

Can’t sync the app and my device

I cannot find my device (booster pro x2) and cannot connect the device to the app like instruction says

Unable to find device

I bought the Booster Pro X2 but I can’t link my device to the app because it can’t find it. Booster Pro X2 is not an option either. I sent an inquiry through the app but no response.

No work

No work

No option for users in the UK!

Can’t even create an account as for some reason the UK isn’t on the list when the app asks you to put the website you bought your item from.

Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

Limited info

The app is cute, but I find it limited with the information it has. The tutorials are only for the more expensive items. I’m a new user to the devices and would appreciate more guidance on how to use my device and what products I should use with each mode. I have the newer Booster Mini Pro Plus and the one tutorial I found for the mini is for the older model and doesn’t really explain anything, and it’s too fast for what it does show. I had to go back to the TikTok shop to even understand what the different modes are for and what the colors mean.
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Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

Hifu美容儀

Hifu機每次做到一半嘅時候同個age-r app斷線,唔知搞乜🤬

Routine Hard Edit

App works with fun motivation techniques and great build out for info vids, selfies, etc. Must have if you use any medicube too imo. Only flaw I find it difficult to edit the daily routines.

Bluetooth can’t connect

No matter what I tried, the Booster Pro can’t connect to this app. I gave up using this app.

3년가까이 잘 쓰고있습니다.

피부도 속건조 다 잡고 에이지알 앱으로 좋은 화장품도 얻고🥰 사용법도 잘 얻어서 메디큐브 알고난 이후 40대 들어서 피부가 좋아졌다는 소리만 들어서 행복해여🩷💛🧡

Response from developer

안녕하세요 메디큐브입니다. 에이지알 앱에 대한 의견을 전달해주셔서 감사드립니다. 남겨주신 의견은 앱 개발부서로 직접 전달하여 사용하시기 더욱 편리한 앱을 개발할 수 있도록 노력하겠습니다. 다른 문의사항 있으신 경우 언제든지 앱 내 [1:1 케어톡] 으로 연락주시거나 메디큐브 고객센터(☎1577-0719) 로 연락 부탁드립니다. 감사합니다.

Uk

No UK appropriate version

Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

No UK website option????

I can’t believe that there is no option for UK to choose in the app.So disappointed!!!! Can anyone explain why there is no option in the app for UK?

Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

No UK option???

Where is the uk option this app is so
Confusing f

Response from developer

Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.