Worst Subscription Renewal Experience
I had a very disappointing experience with your subscription service. For several days, I tried to renew my subscription from my own account. You kept showing attractive offer plans, but every time I tried to pay, I got the error: “Current plan is not required for your account.” Fine, I thought maybe the offer wasn’t applicable, so I tried paying the regular price. Even that failed with a generic “We’re sorry” error. If my account isn’t eligible, don’t show me those offers in the first place. And if there’s an issue with my account, provide a proper explanation instead of vague error messages. What is even more frustrating is that I had to use my husband’s number to subscribe, and it worked instantly on the first attempt. So clearly, the problem was with your system, not my payment or device. This was a frustrating and confusing experience. Please fix your subscription system and provide clear error messages instead of making loyal users waste their time.
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Doesn’t launch on Samsung tv
This app doesn’t launch in Samsung Android TV.
Don’t Waste Your Money – You Won’t Be Able to Log In
I purchased the yearly subscription, but I was never able to log in to my account. After taking my money, the app failed at the most basic function. I couldn’t receive OTPs to log in, and there was no effective support available to resolve the issue.
It feels like my money was taken without providing the service I paid for. If you’re considering purchasing a subscription, be very careful. Many users may find themselves unable to access their accounts with no clear way to get help.
Save your money and avoid the frustration.
It feels like my money was taken without providing the service I paid for. If you’re considering purchasing a subscription, be very careful. Many users may find themselves unable to access their accounts with no clear way to get help.
Save your money and avoid the frustration.
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Buffering issue
Worst buffering i have even seen in any ott. When i want to go back it will pause and start buffering.
No chat or mail support USA
I have requested to cancel the subscription, I had difficulty cancelling, went to the help section, chat support doesn’t open, it opens and closes saying long hold, tried mailing the support team many times, no response, not even good content available to watch these days. Bad experience.
