Good for business
5
Misleading membership and disappearing credits
I am very disappointed. I paid for a membership, but then I had to spend even more money on additional credits — more than the membership itself. The credit system is confusing and feels misleading.
Yesterday I had 45 credits, and today they were gone. I only received 20 daily credits. The app says that credits are refunded when generation fails, but the generation often fails or takes a long time, and it is difficult to understand where the credits go.
A paid membership should provide clear benefits and reliable access to the features. Instead, I keep being asked to pay more. I do not recommend this app unless the pricing, credit balance, and failed-generation issues are fixed.
Yesterday I had 45 credits, and today they were gone. I only received 20 daily credits. The app says that credits are refunded when generation fails, but the generation often fails or takes a long time, and it is difficult to understand where the credits go.
A paid membership should provide clear benefits and reliable access to the features. Instead, I keep being asked to pay more. I do not recommend this app unless the pricing, credit balance, and failed-generation issues are fixed.
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Charged Twice but No Credits Received
I purchased the Pixury Weekly VIP subscription (₹699/week) through Apple, but my account continued to show 0 credits.
Believing it was a one-time issue, I then purchased 100 additional credits for ₹999, and the payment was successfully processed by Apple. However, my account still shows 0 credits.
I have therefore been charged a total of ₹1,698, but I have not received the credits I paid for.
Believing it was a one-time issue, I then purchased 100 additional credits for ₹999, and the payment was successfully processed by Apple. However, my account still shows 0 credits.
I have therefore been charged a total of ₹1,698, but I have not received the credits I paid for.
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Response from developer
We’re really sorry to hear about your experience. You can share your feedback through the Help Center in the app, and we're here to assist with any issues you’re facing.
Paid ₹1,999 but Did Not Receive 400 Credits
I purchased the Pixury Monthly VIP subscription for ₹1,999 through the App Store. The subscription became active, but I never received the advertised 400 credits. My account shows 0 paid credits and only the daily free credits (25/day). The purchase page clearly advertised that the Monthly VIP plan includes 400 credits. I have screenshots of the advertisement, the App Store receipt, and my credit balance. I would like Apple to investigate and refund the purchase if the developer cannot provide the advertised credits.
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Response from developer
We’re really sorry to hear about your experience. You can share your feedback through the Help Center in the app, and we're here to assist with any issues you’re facing.
Didn’t receive the credits
I paid 800 rupees for the memberships but still the credits didn’t get transferred
Response from developer
We’re really sorry to hear about your experience. You can share your feedback through the Help Center in the app, and we're here to assist with any issues you’re facing.
