AI Video Photo Generator Nena User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral11.1% of reviews
Negative experience72.2% of reviews

~ Based on 18 written reviews from the US App Store.

Is AI Video Photo Generator Nena Safe?

AI Video Photo Generator Nena appears safe based on user ratings. AppsHunter Safety Score for AI Video Photo Generator Nena is 89/100.

This assessment is based on 549 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 549 App Store ratings for AI Video Photo Generator Nena.

Is AI Video Photo Generator Nena Legit?

AI Video Photo Generator Nena appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AI Video Photo Generator Nena is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Do not renew credits.

There is no reason to pay for the yearly subscription. You don’t even receive the yearly credits.

Response from developer

Hi! Thanks for your feedback. Our yearly subscription works differently than a monthly credit refill. The annual credits are added to your account once at the beginning of your subscription. When your subscription renews the following year, a new annual credit balance is added again. If you use all of your credits before your renewal date, you can purchase additional credit packs at any time without waiting for your subscription to renew. We understand that this may not have been clear, and we appreciate your feedback. We’ll work on making this information more visible in the app. Thank you!

Cheaters

The initial $6.99 is not what you’re gonna pay. They’re gonna charge you more.

Download it try to use it unless I paid another $15 I couldn’t
Requested a refund denied don’t waste your money. Find another choice.

Response from developer

We’re sorry to hear that your experience didn’t meet your expectations. Our subscription includes weekly credits that can be used across many AI features in the app. Some advanced premium effects require additional credits because they are significantly more expensive for us to process. We strive to be fully transparent about this. Credit costs, your remaining balance, and any requirements are clearly shown in the app before you use a feature, so there are no hidden charges. We truly appreciate your feedback and are continuously working to improve both the experience and the clarity of our pricing. If something wasn’t clear, we’d be happy to help—please contact our support team so we can look into your case.

ask for review before opening it

i'm giving this review because they asked me before I even open the app

Nice

Nice app

Response from developer

Thank you so much for your kind words and 5-star review! We’re really glad you’re enjoying the app 😊 Your support means a lot to us!

Rips You Off

Purchased a weekly Pro subscription. Asked for one video and it spit out garbage. Wanted to do it again to try for a better video but learned the Pro subscription I just paid for is not worth anything… you must now pay more money for credits if you want to try again. They disabled their “Rate Me” button in their app… but you can still come to App Store to rate them. Probably so many people with bad experiences that didn’t come back to the App Store to share. Stay away if you can. Definitely just another of those narrow minded AI apps that juice you for a peek as if there aren’t cheaper better alternatives available. Avoid at all costs!
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Response from developer

Thanks for your feedback. We’re sorry to hear about your experience. Our weekly Pro subscription includes a set amount of credits, which typically allows creating around 5–10 videos or 10–20 images depending on the selected features. Some premium video generations require significantly more credits due to higher processing costs, and in certain cases the included credits may cover fewer premium outputs. Additionally, AI-generated results can vary in quality depending on multiple factors, including the input provided by the user. We understand this may not have been clear enough and are working to improve transparency inside the app. If you reach out to our support team, we’d be happy to review your case and help improve your results.

Fraudulent

All I did was just downloaded the app now i automatically owe them $54 some how?? And they will not email me back. So app 0-10 and customer service 0-10

Response from developer

Hi, we’re sorry to hear this. We never charge users without their approval — all payments go through Apple’s system and require explicit confirmation. Please contact us at info@asdev.com.tr and we’ll help you resolve this quickly.

no free stuff

no free stuff so far

Fun to use!

Let’s explore the world with Nena!

Response from developer

Thanks a lot! Happy you’re exploring with Nena 🌍✨

Pay and pay more!

You have to pay for the subscription and also pay for coins to create videos

Response from developer

Thank you for your review. Our subscription provides access to all premium features and includes a number of credits to get started. Each video generation uses advanced AI processing, which requires credits per creation. The subscription covers access and initial usage, and additional coins are only required if you choose to create more content beyond the included credits. We appreciate you sharing your experience.

Terrible pay process

1. The force you to annual before trying it out. Then they charge you more for credits? What was the annual purchase for then? 🫠🤪😒

Response from developer

Thanks for your feedback. The annual subscription unlocks all premium features and includes a certain amount of credits to get started. For most users, those credits are enough for regular use. Additional credits are completely optional and only needed for heavy usage. We understand that this may not have been clear enough, and we’re actively working on improving how we explain the subscription and credit system inside the app to avoid confusion. We truly appreciate you sharing your thoughts 🙏

Paid $6 for One Video

This app is extremely misleading. When you sign up for the weekly subscription, they do not clearly disclose that your usage is limited by credits/points. I assumed a weekly subscription meant I could use the app freely during that period.

Instead, I was only able to create one video before running out of credits. That effectively means I paid $6 for a single AI video — which is outrageously expensive.

Had they been transparent about these credit limits upfront, I would not have subscribed. The pricing model feels deceptive, and customers deserve much clearer communication before being charged.
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Response from developer

Hi, we’re sorry for the experience and any confusion caused. AI video generation costs can vary depending on the model and complexity, and some videos require significantly more resources than others. It’s likely one of the more advanced options was used in this case, which can consume credits faster. We appreciate your feedback and will continue improving how we explain usage and pricing inside the app.

Cool, but…

This one of the either ai video generator apps to use however I don’t like that I have to constantly buy credits to make the videos. If I have to buy credits why do I have to subscribe?

Response from developer

Thank you for your feedback — we understand this can be confusing 🙂 The subscription includes access to the app and a set amount of credits that renew each billing period. If you use more than the included credits, you can purchase additional credits instead of being blocked. This model is designed to stay fair, as AI video generation has real compute costs and usage varies between users. We are continuously working to improve this experience 🚀 Thank you for your feedback, and thank you for enjoying our app 🙏

not the user-friendly

Terrible

Response from developer

We’re sorry to hear you had a bad experience. We’re actively improving the app’s usability and would really appreciate it if you could contact our support team so we can understand what went wrong and help you directly. Your feedback helps us improve.

Absolute Sham Scam

Whilst I love the AI capabilities and would’ve stayed a subscriber the scam you by selling you a subscription saying unlimited AI … then you find out that you paying for access to the tools and then on top of subscription have to buy credits for the use of AI.

Response from developer

Thank you for your feedback. We’re sorry for the misunderstanding you experienced. We would like to clarify that we do not offer or advertise an “unlimited AI” plan anywhere in the app or on the App Store. At these price points, unlimited AI usage is not technically or commercially feasible. Our app offers two subscription plans, both of which include a weekly credit allowance that renews automatically with each billing cycle. If the included credits are used up, additional credits can be purchased optionally to continue using AI features. We understand how this may have caused confusion and appreciate you sharing your concerns.

Clean easy

They add new trends fast. Love that.

Couldn’t view pictures

Terribly set up app impossible to figure out took a couple of pictures with a celebrity only never to see them, but they say somewhere they are finished scam waste of money

Response from developer

Hello, We’re sorry to hear about your experience 😔 This may have been caused by a temporary technical issue. To help us investigate and give you the opportunity to recreate your photos, please contact us directly through the app by going to Settings → Contact Us and sending us a message from there 📲 Once the issue is resolved, we would really appreciate it if you could consider updating your review ⭐️ Your feedback helps us improve the app and better support our users 🙏 Thank you for your understanding!

Credits

I want to purchase the PRO but I not sure how many credits are included, I purchase another program the PRO and still had to buy additional credits well it was Parrot is this app like Parrot were you need to buy credit

Response from developer

Great question! Each PRO plan comes with its own credit amount. Weekly and yearly plans offer different limits, and extra credits are only needed if you want to go beyond that. No surprises. Just pick the plan that fits you best 😊

barley works

Only works if you pay ver

Response from developer

Thank you for your comment! Due to high AI processing costs, Nena doesn’t include free usage. We hope you enjoy the premium features and we’re working hard to keep improving the experience 💛 If you’re happy with the app, we’d truly appreciate it if you could update your rating to 5 stars.