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AIA+ Singapore

AIA+ Singapore

Your Financial & Health Hub

194 ratings
96 reviews
💪 Health & Fitness
💰 Finance
Free

Details

  • Released
  • Updated
  • December 16, 2018
  • July 20, 2026

Features

Developer

AIA Singapore Private Limited
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About

Manage your insurance policies and health services from a single platform. Track claims, access teleconsultations, view policy documents, and monitor wellness goals. Earn rewards for healthy choices and enjoy exclusive lifestyle perks.

✓Consolidated insurance coverage view
✓Policy document access
✓Medical and dental claim submission
✓Teleconsultations with WhiteCoat
✓Panel doctor locator
✓Wellness tracking and rewards
✓Exclusive lifestyle deals
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+1

What's New in AIA+ Singapore

2.2.9

July 20, 2026

We've fixed several issues and introduced enhancements to improve your app experience. NEW: Contact details for public healthcare institutions You can now access the contact details of Singapore's public healthcare institutions directly in the app, making it easier for you to get in touch with clinics for enquiries or appointments.

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User reviews

Most RecentHighest RatedLowest Rated

Confusing and slow

App always auto detect to wrong location. Shows wrong medical card. Navigation is confusing and very slow. When attempt to make appointment, it always crashes
PB CC UserPB CC User

10 days to analyze claim and then decline cover

AIA is having more and more predatory behaviour when it comes to health insurance.
They decline cover for emergencies, A&E and they use false reasoning to base their cover on, like spending a night at hospital.
This company should be barred from providing insurance in Singapore.
Ano.B 1Ano.B 1

Response from developer

We are always looking for ways to improve and serve you better. Hence, your feedback is valuable to us. Please visit us at https://www.aia.com.sg > Contact Us > Chat Now > Select “Customer” > Type in “App review” > Select "Email Us" > Leave us a message. Alternatively, you may call us at +65 6248 8000 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays. Thank you.

The AIA Vitality app

This app is great when working fine but tends to be erratic quite often. 1. Update can take as long as 72 hours (1 Days) instead of 24 hours as stated. 2. Sometimes system is hung with a system maintenance notice. I had to call for the staff to tell me I need to reinstall to get the app working. 3. The redemption choices have remained stagnant for years with no new additions to variety. 4. I have steps successfully recorded on IWatch but not synced in Vitality for a few days. These were lost when the syncing was restored. Overall, there is quite a lot you can do better. System seems outdated and needs catching up with new technologies in the market to enhance the app. Can look into Telco bills Fairprice & Sheng Siong instead of just CS. 7 Eleven which is owned by CS. Toastbox instead of Ya Kun Coffee Beans not just Starbucks Conversions of coins to $ for QR codes redemptions
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Cutesy cute cuteCutesy cute cute

Lousy app

Lousy app, always request for OTP for every single sign-in and OTP never comes through. Waste so much of my time
AllyyimAllyyim

Does not work

App has not been working since ios18.5 and the developers don't seem to have a grasp of it.
HittingbottomHittingbottom

Response from developer

We are sorry to hear that you are having trouble with our app. Meanwhile, please upgrade the app to the latest version which is 2.2.0 and retry. You may use the portal via https://www.aia.com.sg for the log in. Please visit us at https://www.aia.com.sg > Contact Us > Chat Now > Select “Customer” > Type in “App review” > Select "Email Us" > Leave us a message if further assistance is required. Alternatively, you may call us at +65 6248 8000 (Mon-Fri, 8.45am to 5.30pm), excluding public holidays.

See 91 more reviews

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FAQ

What does AIA+ Singapore do?

AIA+ Singapore serves as a comprehensive financial and health hub. It allows users to manage their insurance policies, track medical and dental claims, access teleconsultations, and monitor their wellness journey. The app consolidates personal and corporate insurance information for easier access.

What are the key features of AIA+ Singapore?

Key features include a consolidated view of insurance coverage, the ability to download policy documents, update personal details, and track premium due dates. Users can also submit and track claims, receive teleconsultations, find panel doctors, and access health screening e-vouchers. The app also integrates with AIA Vitality for wellness tracking and rewards.

Is AIA+ Singapore free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionalities. However, specific health services or rewards might be tied to eligible insurance policies.

Who is AIA+ Singapore for?

This app is designed for individuals in Singapore who hold insurance policies, particularly those with AIA. It is beneficial for users who want a convenient way to manage their insurance details, submit claims, access health services like teleconsultations, and engage in wellness programs to earn rewards.

How can I use AIA+ Singapore for health and wellness?

You can track your wellness journey through AIA Vitality within the app, earning rewards for making healthier choices. The app also facilitates access to essential health services such as submitting claims, receiving teleconsultations from WhiteCoat, finding panel doctors, and making appointments with specialists.