AIR PET User Reviews

AIR PET
AIR PET
Shenzhen Yibai Network Technology Co., Ltd

What users say

Top reviews

Loved it until it completely stopped working

The app was pretty user friendly and a nice feature for me as a first time cat owner. Tracks weight, usage, etc. After about 7 months, I was logged out automatically and couldn’t open the app. I kept getting an error message. Saw others have the same problem in some forums and it seems to be correlated to a recent iOS update. Unfortunately there is no way to contact or message the company who made the app to try to rectify the problem.
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Meowwant

It’s great. I even bought 3 of them. I wish they would get with the current times and fix the problem of connecting to the internet. It will only connect to 2.4GHz. They don’t offer 2.4GHz at apartments nor fiber optic cable.

Network issues

When I try to use the app I get an error message the states network issues try again later. There’s no way to fix it. It’s all the time. Please fix the app so that it can be used? I’ve deleted and reloaded the app several times. It will not work.

App support? I don’t read Chinese or Japanese so that option is useless. I’d like this app to work for me and honestly I don’t know how to make it happen. I keep getting the “network issues try again later” message.
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Unusable on iPhone 12

I am unable to get past the agreement page. The refuse and agree buttons overlap the other areas and the refuse button gets selected every time I try to select the user agreement. I am using an iPhone 12 with iOS 16.0.2

Does the job

Only thing I would like is the ability to delete usage entries. My cat likes to jump ontop of it or just put one foot in to check it out, all of which show a usage readings.

The help bubble overlaps UI

The “need help? Contact Ai support” banner takes up the top of the screen and you can’t make it go away. It stops you from selecting another cat box.

Worked now won’t connect

Worked for 5 months and now I cannot get connected to the machine. It goes it 96% then says failed.

No support

App worked great for a year now it stopped working for the past few days. There is no support if you speak English. I just get an error message and nothing else.

Zero Rate

Can't connect to app. Tried everything, several times. Sure I was on 2.4.
Still NO Connection

great box

This is by far the best auto litterbox nive used. It is quite and it is so easy to clean and use. My cats live it.

I really like this box

I have two boxes one is from a different brand and the app is absolutely terrible but the box is great. The meowant box 02 is ok. The app is amazing. it has a few deficiencies like you can’t remove any low weights. To me that’s minimal at least this app notifies me every time they go to the bathroom. And I get to have a name with their weight. It’s not a $700 box so you can’t expect perfection but it does the job. I’m happy with it. I’ve just noticed that two or three times now it didn’t clean after my cat left the box so I had to do it manually. I’ve only had the box for about four weeks now, but I will update this review if I can.
Update: the app is terrible. I cannot get it to work. I keep on getting a network issue. I’ve tried resetting everything and I can’t get it to work. The box itself is great but the reason for the three stars is because of the app. Meowant PLEASE FIX THE APP.
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Strange App

LitterBox itself is great but the app sucks. Like others said it registers the cat barely stepping in with front paws as a new weight of 2lbs on a 10lb cat. My boyfriend registered first and shared the box with me so now my account isn’t allowed to edit anything, just view usage. Which stinks because I would like to be able to identify with cat used it as the app learns. This feels like an app made in 2010 for 2025 technology.
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Simple, Functional, and Surprisingly Useful

The AIR PET companion app for the Meowant litter box doesn’t come with every bell and whistle, but it’s intentionally streamlined to focus on what actually matters. It offers functionality beyond simply emptying the litter box. You can set parameters for automatic emptying, either on a schedule or after a set delay following each use.

The app also provides detailed usage data, including how often the box is used, the duration of each use, and daily and weekly statistics for frequency and time spent. This information is genuinely useful and well-presented.

I only have one cat and have noticed some discrepancies in the recorded weight—usually a variance of a couple of pounds. That said, if you weigh yourself before and after using the bathroom, you’ll notice similar fluctuations, so I attribute this to natural differences before and after elimination rather than a flaw in the system.

I’ve seen many complaints about the app using a 24-hour clock, which feels unnecessary given how simple it is to understand. While I also prefer a 12-hour format, I’ve grown to appreciate the 24-hour clock here because it eliminates any ambiguity between day and night, making the chronological log clearer and more precise.

Could the app benefit from a UI refresh? Sure. But what it delivers is more than adequate—it focuses on the essentials and does them well.
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Good app

I like how user-friendly this app is. I would suggest the app to consider a customizable selection “DARK MODE” like current apps! That’s the only reason I’m reading is four out of five stars!

Only works on 2.4Ghz

The litter box itself, 4.5 stars. I can’t use the app with the litter box though because it only works with 2.4 GHz networks and we have 5G. Frustrating when I see others discussing the may features available through the app. Maybe this will be upgraded someday

Cannot Download

This app appears to have a broken link, so it cannot be downloaded. I’ve had the spinning circle for three weeks now.

Box great- App not so much

I enjoy how quite and smooth the cleaning process is. When you first buy it, you get get everything you need to get you fully started- which is a better experience. My reason for the 3 star is the App. It’s very easy to use however; when entering each cats weight- examples: one is 10lbs & one is 15lbs. Both have used several times and it reads their weight 2.2lbs or 2.6lbs. Super off and now I don’t know who is who now? This part REALLY needs to be fixed!
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App is a pain

App is impossible to connect to the litter pan. I now know more then i want to about my router. With only 2.4 active, cellular off and legacy mode on the thing still refuses to connect multiple times

I can’t log in from iPhone app

I love this litterbox. For the last months, I’m unable to log in using my iPhone. The app works fine on my iPad. I’ve deleted and reinstalled the app, but continue to get “network error, try again later”. I’ve checked my network and it is fine.

What??

Not able to download the app??? Whaaaat