Air Tahiti Nui User Reviews

Customer Experience

Positive experience15.9% of reviews
Neutral4.8% of reviews
Negative experience79.4% of reviews

~ Based on 63 written reviews from the US App Store.

Is Air Tahiti Nui Safe?

Air Tahiti Nui does not appear safe based on available data. AppsHunter Safety Score for Air Tahiti Nui is 45/100.

This assessment is based on 83 user ratings, with an App Store average of 2.0/5.

Safety Analysis

18.1% of ratings point to a safe experience
4.8% of ratings suggest some concerns
77.1% of ratings point to a risky experience

~ Based on 83 App Store ratings for Air Tahiti Nui.

Is Air Tahiti Nui Legit?

Air Tahiti Nui appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Air Tahiti Nui is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot get my miles added onto my Tiara Club account. No way to contact anyone. No one could help

Doesn't show my current trips, only past ones

Utilisation application

Manque pré-enregistrement billets

The App needs a serious makeover

Entering the information every time you go into the app is ridiculous.
Finding the information is even harder.

Awful

App doesn’t function properly

pire application voyage jamais inventer

impossible de faire quoi que ce sois, aucun check in possible , aucun surclassement possible les liens sont pour aller sur le site ne marche pas.

Needs better flight communication

Doesn't show my current trips, only past ones

All info not here

In French despite putting English and seats not showing

Useless

Can’t check in with the app, dead links, frequently doesn’t work

App is glitchy and pointless

Cant check in, can’t view boarding pass, can’t do anything on this app. What is the point of this app?

Derrière d’autres appli de compagnies aériennes

Via l’App:
-mes données de compte (silver, gold, miles accumulés,…) ne se mettent pas à jour
- pour voyager, impossible de choisir un siège avant le voyage.
- impossible de s’enregistrer en avance.

Not iOS ready

To be honest, this app has a lot of problems. It looks as though it was developed for an android operating system and then retrofitted for iOS. Many of the taps just do not register because they are pushed up too close to the corner. In order to regain control of the app I need to flick it shut and come back into it. Very unfortunate because Air Tahiti is the best!!
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Worst app

Every time I tried to sign up it would not process my application. When I tried to reset my password it would tell me I didn’t have an account. When I tried to sign up through my Apple account it told me I was rejected when it didn’t even process anything. I finally got in through my backup google account but it still stalls and sends me backwards. Absolutely the worst app I’ve seen in years.
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Worse Travel

This app is useless and does not work. The app asks for EITHER reservation number or ticket number but neither provides passenger update. After trying to use reservation number, it send error msg saying ticket number is 13 digits. It does not recognize either number. Totally USELESS!

Meh

Pretty basic app . Makes Alaska look like rock stars.

If only it worked properly

I purchased tickets online directly from Air Tahiti. When I tried to add my tickets to the app, it said no passenger info found. I tried both the booking reference and electronic ticket number, and both failed to locate my reservation. Hopefully, they have my reservation at the airport when I check in!
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Questionable Point

Agreeing with most the other reviews here. I downloaded this app because the Air Tahiti website is terrible when trying to enter passenger info. Open the app, and not only is the button layout broken, but attempting to enter my passenger info just sends me to the website. So basically this app is just a poorly written portal to their poorly written web site.
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No seat selection option

I forgot my password. I put in my email. Says no such email????
Tried to reserve seat. No such option on the app

Poor design, poor information

Simply put, this app is useless. I received email notifications of flight changes. First moving my flight a day up. Then moving it a day forward of the original confirmed booking. The cost for an additional hotel day stay is over $3000. They simply move the flights and apologize for any inconvenience. Then the app doesn’t show the change. The original flight. Or even a customer service number. Impossible.
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Lacking

Where is the checkin capability? Had to use a desktop to checkin. And then couldn’t get a print out of the. Boarding pass

Terrible app and website

Difficult to determine where to manage your account, enter club number, and choose seats.

Doesn’t look like on the website you can login to your account and see your flights. There is no phone number for customer service. And doesn’t seem to allow you to connect to One World despite being a member.
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