Phone app requires web but you can’t acknowledge terms on a browser
I was one of several stranded air nz customers at 2 am and we were all encouraged to download the App, all 6 of us had the same issue and could not onboard. I have spent over 3 hours in chat with no resolution.
Not a smart app
All it takes is for a flight change and it becomes too much for the system to handle. Can’t even do something simple thing like a seat selection. Also, no longer shows you how many points needed for a banked year. How hard is it Air NZ?
Great and easy
The Air Nz app is a versatile, flexible and an ease to use.
All I need to do from booking a flight a taxi and extra baggage is at my fingertips
All I need to do from booking a flight a taxi and extra baggage is at my fingertips
Flight update not showing in app
Yesterday, I got an email flight update but today my app still doesn’t show my updated. The app is not reliable!
Irritating
After recent updates this app constantly says no Internet connection when opened. One always has to close this irritating message before one can use the app.
