Great app
Love how easy this app is to use and check our flight details or make any changes
Air nz going backward
I have just tried to add a bag for a flight. Used to do over the app, would take 30 seconds and all done. I am up to 20 mins talking to contact centre now to add a bag. Why are you going back wards??
Online check-in
I am lucky enough to be able to utilise staff travel regularly.
However a significant frustration is both not being able to check in online, or even have the ability to access indicate an intention to fly requiring attendance at the airport at least 30 minutes prior to departure. The second significant frustration is not being able to check all the way through to a destination or indicate that you’re intending to fly all the way through to destination when multiple sectors are involved.
There are numerous connections that are roundabout 40 minutes between flights and it is impossible to be able to land bingo and check in again for the next sector and still make the 30 minute cut-off. If the person is on the first sector, then surely they can be connected all the way through into subsequent sectors. This has made me miss multiple connections or have extremely long travel days that would not occur on a firm ticket.
I appreciate the ability to use staff travel, but feel like this is an unnecessary and very restrictive limitation.
However a significant frustration is both not being able to check in online, or even have the ability to access indicate an intention to fly requiring attendance at the airport at least 30 minutes prior to departure. The second significant frustration is not being able to check all the way through to a destination or indicate that you’re intending to fly all the way through to destination when multiple sectors are involved.
There are numerous connections that are roundabout 40 minutes between flights and it is impossible to be able to land bingo and check in again for the next sector and still make the 30 minute cut-off. If the person is on the first sector, then surely they can be connected all the way through into subsequent sectors. This has made me miss multiple connections or have extremely long travel days that would not occur on a firm ticket.
I appreciate the ability to use staff travel, but feel like this is an unnecessary and very restrictive limitation.
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Check in
Why doesn’t this work 😡
Cabin Crew
We have just travelled from Hong Kong to Auckland on NZ80 8th October. I just wanted to say what a great team we had in premium
Economy. Nothing was too much trouble. They were bright and cheering and really made you feel very special. They are a credit to you. Please pass this message on
Economy. Nothing was too much trouble. They were bright and cheering and really made you feel very special. They are a credit to you. Please pass this message on
