Murphy
Nice staff especially at Auckland airport that helped us with a smile on their faces
Faulty
The app has been great for years but recently I have found it won’t open the boarding pass, which renders it useless. No update available.
Not user friendly at all
Seems like app it’s seems confused can’t save any of customers details I had to enter 3 times passport details no boarding pass showing on app not allowing me to change seat even though paid seat available. This is going down hill if you guys continue operating like this I wouldn’t be surprised air nz will become sister airline of Jetstar.
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Constant connection issues
For several months there has been a “connection error” notification appearing in the bottom part of the screen. This overlays the navigation buttons. The notification can be dismissed, but every action taken in the app seems to re trigger it. Despite the error warning the app seems to function fine, it’s just super annoying to use
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??
Where is the seat map
