Efficient love my AirDocfor
A great product that I know is credible and reliable for quality air. App has been very helpful.
Response from developer
Thank you for your feedback! We are happy to know that you are satisfied with our products.
Worst App I’ve Ever Used
I’m on my second air doctor AD5500i because the first one wouldn’t read temperature, humidity, etc. as it advertised. Their customer service said this was a known issue with the equipment. I just installed the replacement they sent me, and same issue. I’m also now getting “internal server errors” and it’s not reading anything at all. So, now it’s even worse. Who releases apps this terrible, is my real question. Good lord.
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Response from developer
Hello, Thank you for your review. We regret that your experience did not meet expectations. We would appreciate the chance to make things right—please reach out to us at https://airdoctor.zendesk.com/hc/en-us/articles/30095624842775-Customer-Support so we can assist you further. We look forward to resolving this for you.
Does App work for anyone?
I wish I would have read here before buying an $1100 purifier. This is nuts that I can’t see any stats or even connect to the device. I also use a BlueAir device and love the ease of the app/device. Bye AirDoctor
Almost useless
There are no values for the air particle count. Just a scale with no information at all. It’ll show a peak in particles, but your guess is as good as mine with what that actually means. The weather part of the app hasn’t loaded since I’ve downloaded the app.
Response from developer
Hello, Thank you for taking the time to share your experience with us. We appreciate your feedback and understand your frustration. Please reach out to us so we can learn more about your situation and figure out how to make this right for you, Hope to hear from you soon.
Will not connect to network
I reached out to support and spent quite some time with them to get my AirDoctor to connect which it did not. They said it was an issue with the app or system itself and created a higher level ticket and that someone would reach out. It had been weeks and I have still not heard back. Sad this does not work when it worked before.
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