App won’t open, intro page then crashes
I’ve deleted and reinstalled the app numerous times and it just won’t open. My phone iOS is up to date and I have restarted it multiple times.
Agree with winwin007
Myair is WAY better
Useful for setup, nearly useless during therapy
The AirMini app is adequate for setting up and controlling the machine, but it falls short where it matters most: real-time therapy information.
The dashboard tracks useful data such as mask seal and AHI, but you can’t see that information while you’re actually using the machine. That makes little sense. If my mask seal is poor, I need to know while I’m wearing the mask so I can adjust it—not after the therapy session is over.
For a premium CPAP device, the app should provide live mask-leak, seal, and basic therapy data during use. As it stands, it’s functional for setup but frustratingly limited for monitoring therapy.
The dashboard tracks useful data such as mask seal and AHI, but you can’t see that information while you’re actually using the machine. That makes little sense. If my mask seal is poor, I need to know while I’m wearing the mask so I can adjust it—not after the therapy session is over.
For a premium CPAP device, the app should provide live mask-leak, seal, and basic therapy data during use. As it stands, it’s functional for setup but frustratingly limited for monitoring therapy.
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Needs work
Needs to be able to upload to myAir. Often won’t sync or upload. For over a month we can’t sync data. Responses from the company are non existent. Buy something else if your lively hood depends on the data. It should just be incorporated to MY AIR but it’s not.
Needs to be a zero star option
Do not even bother with this absolute dumpster fire of an app. Your AirMini will NEVER connect. It’s been weeks and I’ve never had my device show up more than two times, and that only occurred after power cycling the Mini AND my phone. But don’t worry - even when it “detected” the device, it crashed out and disconnected instantly.
Get ready to repeat that process for all eternity.
I’m sure some conference room somewhere decided that it made more sense to have this device be on its own app as opposed to simply adding it to the fully functional MyAir app the larger at home unit uses, and with any luck, all of those decision makers have found new employment elsewhere. Probably at the DMV.
Get ready to repeat that process for all eternity.
I’m sure some conference room somewhere decided that it made more sense to have this device be on its own app as opposed to simply adding it to the fully functional MyAir app the larger at home unit uses, and with any luck, all of those decision makers have found new employment elsewhere. Probably at the DMV.
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Stopped uploading data
Worked fine until July 30, 2026. I was able to get my compliance report for year for everything through July 29, 2026. However, when trying to upload the data while traveling on August 2,2026, received an error message stating unable to upload data-contact support. Sent an email to support (since you can’t talk to anyone on the phone). Response was that they are aware of the issue and they’d work on it. Here is it August 19,2026 and still no data upload with a new message stating unable to contact server-check internet connection. I have confirmed that my internet connection is not the issue. Please just get some software engineers to fix the app or integrate it into myAir. Myair could be setup to record multiple devices by engineers. Thank you. I’ll be waiting for a solution that comes very soon.
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Stopped Uploading Data
The app has worked fine but lately has completely stopped uploading data. I have a good connection between the AirMini and the app, but the app connection with the internet is dead. Not acceptable.
As many others have said
What is the secret to connecting via blue tooth? My god, after no fewer than 7 installs and reboots of my phone, I’m giving up. Possibly the worst app ever.
Needs work
Needs to be able to upload to myAir. Often won’t sync or upload
No compatability
This app is fine but you cannot get a report of usage from it and why not just make the machine compatible with the main machine app? Now I have two separate apps for the same company machines. Ridiculous. Do better. Make it so u can get a report of usage or make the apps syncable and I’ll change my review.
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Instable
La connexion Bluetooth se perd régulièrement avec mon Iphone16. Je dois désinstaller l'application régulièrement pour arranger le tout. C'est irritant à la fin
Limited data access and no ability to export
There is no option for exporting your data from this app, except to the ResMed servers. No iCloud backup for moving data from an old phone to a new phone, and no ability to use OSCAR for review of your own medical data. The information available compared to the standard AirSense sleep report is pitiful. The app has a feedback feature, but the team responding to submissions just refers you to your provider for technical support (that you didn’t ask for) instead of reading and responding to your message.
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Go figure
One user not one equipment. Hard to get this one? Some software engineers just need to go to design school to get the basics of HCI.
AirMini App can be hard to connect with phone
The AirMini app can be difficult to pair with phone. The device is easily discoverable and connects in Bluetooth settings. The AirMini app itself may show a message complaining the phone doesn’t have bluetooth enabled - even after connected. Deleting the app completely and reinstalling helped me get past this.
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Ständiger Verlust der Bluetooth Verbindung
Trotz aktueller Software, verliert die App ständig die Bluetooth Verbindung.
Response from developer
Hallo, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Bluetooth-Verbindung wiederholt unterbrochen wird. Bitte wenden Sie sich an den myAir-Support myairsupport@Resmed.de, damit Ihr Anliegen geprüft und Sie bei der Fehlerbehebung unterstützt werden können.
Will it connect
New resmed product.
Always had an AirSense 11. It works great with its respective app. No issues. Bought the mini since we travel so frequently. The machine works great. The app is useless currently. Tried for three straight days. It will not connect to the machine. I can find it in my own iPhones Bluetooth menu, but in the apps connect menu, it won’t pop up.
Excited to try it if it will ever work. (Phone is up to date, uninstalled and reinstalled app, restarted machine already)
Always had an AirSense 11. It works great with its respective app. No issues. Bought the mini since we travel so frequently. The machine works great. The app is useless currently. Tried for three straight days. It will not connect to the machine. I can find it in my own iPhones Bluetooth menu, but in the apps connect menu, it won’t pop up.
Excited to try it if it will ever work. (Phone is up to date, uninstalled and reinstalled app, restarted machine already)
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Garbage App Not Updated For Over a Year
This is the only app that I have where Bluetooth will not connect to my iPhone. Many others reported the same problem. Device only connects via Bluetooth and Bluetooth doesn’t work. Totally unacceptable and shows a total lack of competence by ResMed. You need to fire your software developer as they don’t know what they are doing and is causing you to lose repeat business for your devices. Fix the common Bluetooth connectivity issues you have as the app is worthless as it.
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Ongoing Problems
Why is this connectivity problem still happening? Appeals that Resmed have no interest in maintaining customer satisfaction.
Connection issues
It’s great once you start up the machine and app, just follow the promps. The issue I have is you can’t record compliance for CPAP. Everyday you have to connect Bluetooth. Even then, it doesn’t save you data.
Another app is annoying
This equipment should just be supported by MyAir. Why create a whole new app just for the mini. This creates unnecessary friction for users, fragments historical data etc.
